4 hours ago How to get your customers to use your online portals. Doug Biehn, a patient engagement expert at McKesson’s RelayHealth, says improved interoperability, workflow integration and user experience will ignite online portal use. >> Go To The Portal
How to get your customers to use your online portals. Doug Biehn, a patient engagement expert at McKesson’s RelayHealth, says improved interoperability, workflow integration and user experience will ignite online portal use.
An online portal that reminds patients of their next appointment, informs them of their latest test results and provides answers to frequently asked questions can eliminate many patient phone calls. The value that a portal can offer front-office staff …
Providers that think patient engagement is just about increasing the use on online portals aren’t thinking big enough. McKesson’s Doug Biehn describes three ways providers can weave patient engagement into their workplace cultures and how patient engagement can drive a provider’s overall business strategy.
Sep 28, 2015 · My Care Plus℠ Patient Portal Now Reaches More Than 250,000 cancer patients, Enhancing and Extending Patient Care Far Beyond the Office September 28, 2015 User-friendly portal provides patients anywhere, anytime access to personal health records, oncology-specific resources and secure online messaging with their care team
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The third step is providing access to the portal to patients' extended caregivers like family members. Patients with chronic medical conditions often need the support of others on their medical journey, and the portal helps enable that team effort.
The fourth step is creating access to the portal from as many digital platforms as possible, whether it's a desktop, laptop, tablet, smartphone or application. Some 45 percent of the visits to My Care Plus, for example, come through our mobile app.