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AARP Medicare and UnitedHealthcare Medicare members. Sign in or register on Medicare member site. For assistance with password resets, change requests and technical issues, call 1-800-721-0627 / TTY 711 7 a.m. – 10 p.m. CST, 7 days a week. UnitedHealthcare Group Medicare (Group Retiree) members.
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Using Direct Connect, you can track and manage overpayment requests, dispute an overpayment finding and submit refunds – reducing the letters and calls you receive from UnitedHealthcare, or the need to work with third-party vendors.
Notification is required for certain genetic and molecular lab tests for certain UnitedHealthcare Commercial benefit plans. Ordering care providers will complete the notification/prior authorization process online or over the phone.
Find a doctor, medical specialist, mental health care provider, hospital or lab.
Find a vision provider within a large national network that offers convenience and choice.
Find a doctor, medical specialist, mental health care provider, hospital or lab.
Our Customer Service Advocates are available to assist you. Please call the number on your plan member ID card (health insurance card) during the listed hours of operation.
FDA-authorized and FDA-approved COVID-19 vaccines are covered at $0 cost-share at both in network and out-of-network providers through the national public health emergency period. The Centers for Disease Control and Prevention and state health departments are advising who can get the vaccines and when.