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Patient portals may enhance patient engagement by enabling patients to access their electronic medical records (EMRs) and facilitating secure patient-provider communication.
Conclusions: While the evidence is currently immature, patient portals have demonstrated benefit by enabling the discovery of medical errors, improving adherence to medications, and providing patient-provider communication, etc. High-quality studies are needed to fully understand, improve, and evaluate their impact.
The inputs are the material (eg, hardware and software) and nonmaterial (eg, leadership) components that facilitate or impair the establishment or use of the portal. Processes include the interactions of the users with the portal. Outputs comprise the results of the implementation or the use of the portal. Through the analysis, we identified 14 themes within these three categories, shown in Textbox 1.
Promoting patient involvement in health care delivery may lead to improved quality and safety of care [14,15] by enabling patients to spot and report errors in EMRs, for example [6]. Some patients recognize the role of patient portals in their health care, reporting satisfaction with the ability to communicate with their health care teams and perform tasks such as requesting prescription refills conveniently [3,16]. Portal use may reduce in-person visits, visits to emergency departments, and patient-provider telephone conversations [3,8-10,12,16]. Despite the potential of portals, already used in the ambulatory setting for some time, implementation in the inpatient setting has only recently gathered momentum [17-19]. The inpatient setting presents additional challenges for implementing patient portals [18,20]. Clinical conditions leading to hospitalization are often acute and the amount of medical information generated during this time can be extensive, which may overwhelm patients [20] and challenge information technology to rapidly display this information.
Hospitals and other health care organizations can facilitate patient access to their EMR information through patient portals. Patient portals can provide secure, online access to personal health information [1] such as medication lists, laboratory results, immunizations, allergies, and discharge information [2]. They can also enable patient-provider communication using secure messaging, appointments and payment management, and prescription refill requests [2,3].
Portal design: umbrella term for all design-related aspects of the portal including portal interface, content, features, and functions
Barriers: factors that hinder widespread adoption or portal use
FollowMyHealth ® is provided by Allscripts LLC. Allscripts is responsible for the portal's operation and security, and Allscripts' terms-of-use govern the use of the portal. Whether or not you sign up for a FollowMyHealth® portal, it not will not impact your care at the Clinical Center and you can always request your medical records directly from the Clinical Center's Health Information Management Department. If you sign up for and/or use the portal, you are giving NIH permission to share portions of your updated medical record (in identifiable form) with Allscripts to populate your FollowMyHealth® portal account.
Call 1.855.644.6445. Special Notice: Protecting patients and staff from the Coronavirus (COVID-19) is a high priority for the NIH Clinical Center. To support these efforts, the NIH Clinical Center has implemented a new screening process for all current and new patients and their visitors beginning Thursday, March 12, 2020.
Most of the older adults are interested in using a patient portal regardless of health literacy level, previous patient portal adoption , or experience navigating health information on the Web. Research targeting informal caregivers of older adults who are unable or unwilling to engage with informati ….
FollowMyHealth ® is provided by Allscripts LLC. Allscripts is responsible for the portal's operation and security, and Allscripts' terms-of-use govern the use of the portal. Whether or not you sign up for a FollowMyHealth® portal, it not will not impact your care at the Clinical Center and you can always request your medical records directly from the Clinical Center's Health Information Management Department. If you sign up for and/or use the portal, you are giving NIH permission to share portions of your updated medical record (in identifiable form) with Allscripts to populate your FollowMyHealth® portal account.
Call 1.855.644.6445. Special Notice: Protecting patients and staff from the Coronavirus (COVID-19) is a high priority for the NIH Clinical Center. To support these efforts, the NIH Clinical Center has implemented a new screening process for all current and new patients and their visitors beginning Thursday, March 12, 2020.
Most of the older adults are interested in using a patient portal regardless of health literacy level, previous patient portal adoption , or experience navigating health information on the Web. Research targeting informal caregivers of older adults who are unable or unwilling to engage with informati ….
The Secure Patient Portal is a secure system designed to help you manage your individual or family health care online. Using these online systems, you can:
The TOL Patient Portal (also referred to as "TRICARE Online" or "TOL") is the current secure patient portal that gives registered users access to online health care information and services at military hospitals and clinics.
You will need to contact your medical provider’s office for any technical issues. But before you do, please check that you’re attempting to access your patient portal from a desktop computer using a Chrome, Microsoft Edge, Mozilla Firefox, or Safari browser. This may solve the problem. If not, your medical provider can supply additional assistance.
As soon as your record is created, you’ll be able to see your health data in MHS GENESIS.
Yes. Using the portal locator doesn’t affect your ability to use other URLs to log in to your patient portal.