patient portal demographic data mismatch

by Fabiola Ledner Published 3 years ago Updated 2 years ago 9 min read

Quantifying Patient Portal Use: Systematic Review of …

14 hours ago Sep 08, 2020 · The data, which was collected between March 2018 through March 2019 among patient portal adopters, showed a direct scheduling user base that was largely White, young, and commercially insured. Of the 5,531 patients who used the patient portal for appointment scheduling, 1,979 used the tool to book general wellness checks. >> Go To The Portal

What demographic information can be included in a patient profile?

Sep 08, 2020 · The data, which was collected between March 2018 through March 2019 among patient portal adopters, showed a direct scheduling user base that was largely White, young, and commercially insured. Of the 5,531 patients who used the patient portal for appointment scheduling, 1,979 used the tool to book general wellness checks.

Do patient demographics really matter?

Nov 01, 2021 · Learn how with this guide. Patient demographics include identifying information such as name, date of birth and address, along with insurance information. Patient demographics streamline the ...

Which patient portal metrics are most commonly studied?

Feb 25, 2021 · There were 32 different combinations of study metrics, identified in Table 3, with the two most common metric combinations being patient use/adoption, frequency, and intensity (n=9) and patient use/adoption alone (n=9). The majority of studies (53/87, 61%) analyzed three or fewer metrics, with 3.11 as the average number of metrics reported.

How do we assess the quality of patient portal studies?

Sep 02, 2018 · The remaining 131 responses were used for data analysis. Demographics of these respondents are shown in Table 2. Table 2. Demographics of older adult AMC survey respondents ... (positive/negative); (d) mismatch of portal terminology with health literacy level of the patient; (e) mismatch of portal content with prior knowledge of the patient on ...

What are the disadvantages of patient portals?

Even though they should improve communication, there are also disadvantages to patient portals.
...
Table of Contents

Getting Patients to Opt-In.
Security Concerns.
User Confusion.
Alienation and Health Disparities.
Extra Work for the Provider.
Conclusion.

Nov 11, 2021

What information is excluded from a patient portal?

However, it also had to exclude behavioral health, protected minor visits, research records, business records, and other sensitive record content. The portal automatically downloads or excludes documents based on type or provider, says Meadows, who helped solidify a process for integrating the portal with the EHR.

Why do some patients fail to participate in the use of the patient portal?

The reason why most patients do not want to use their patient portal is because they see no value in it, they are just not interested. The portals do not properly incentivize the patient either intellectually (providing enough data to prove useful) or financially.

What are the security issues associated with engaging patients through an online patient portal?

Some of these risks include: reliance on the patient portal as a sole method of patient communication; patient transmission of urgent/emergent messages via the portal; the posting of critical diagnostic results prior to provider discussions with patients; and possible security breaches resulting in HIPAA violations.Mar 1, 2021

What are some of the differences between a patient portal and a PHR?

The Portal is controlled by the source system (EMR/EHR/Hospital). On the other hand, the Personal Health Record (PHR) is more patient centric, is controlled by a patient or family member, and may or may not be connected to a doctor or hospital (i.e. it may be tethered or untethered).Sep 6, 2012

What makes the patient portal different from the PHR?

Patient portals are distinct from PHRs because they are tethered to the clinician-facing EHR. Most EHR vendors sell patient portals as a part of the overall software suite, and patient portals came to prominence as a part of meaningful use requirements.Apr 25, 2022

How do you optimize patient portals for patient engagement and meet meaningful use requirements?

Meet Meaningful Use Requirements

The portal must be engaging and user- friendly, and must support patient-centered outcomes. The portal also must be integrated into clinical encounters so the care team uses it to convey information, communicate with patients, and support self-care and decision-making as indicated.

What are the top barriers to patient portal adoption use?

These barriers included lack of eHealth literacy. This can be due to the diversity of the patient population because it will include immigrants, older patients, and people with limited literacy skills. These specific groups may experience difficulty using a portal.

Do patient portals improve healthcare?

Engaging patients in the delivery of health care has the potential to improve health outcomes and patient satisfaction. Patient portals may enhance patient engagement by enabling patients to access their electronic medical records (EMRs) and facilitating secure patient-provider communication.

What are the benefits disadvantages and problems that can occur from using a patient portal?

What are the Top Pros and Cons of Adopting Patient Portals?

Pro: Better communication with chronically ill patients.
Con: Healthcare data security concerns.
Pro: More complete and accurate patient information.
Con: Difficult patient buy-in.
Pro: Increased patient ownership of their own care.

Feb 17, 2016

What safeguards are included in patient portals and PHRS to help patients and healthcare professionals ensure safety?

Patient portals have privacy and security safeguards in place to protect your health information. To make sure that your private health information is safe from unauthorized access, patient portals are hosted on a secure connection and accessed via an encrypted, password-protected logon.

How do you keep patient portals secure?

These four tips can help organizations bring their patient portal security up-to-date and keep their networks safe from unauthorized access:

Automate the portal sign-up process. ...
Leverage multilayer verification. ...
Keep anti-virus and malware software up-to-date. ...
Promote interoperability standards.

Oct 16, 2018

What is the MyConditions portal?

The MyConditions feature will allow patients with specific conditions, such as diabetes, asthma or high blood pressure, to submit health data such as blood glucose levels and blood pressure, and track their condition. Patients will also be able to submit information about their health and health care—including allergies, medications, and immunizations—which providers would then reconcile with information in the record. There are also plans to expand the use of text messaging to support patient self-management. Throughout the process, the Institute will continue to work with provider champions and seek patient and family input.

Is the clinical summary available in English?

Currently the Institute’s clinical summary is available only in English. But provider s still give the clinical summary to Spanish-speaking patients because they can include Spanish-language educational resources and add notes and pictures to help with understanding medical information.

Where is the Institute for Family Health located?

The Institute for Family Health is a Federally Qualified Health Center (FQHC) network that serves over 80,000 patients at its 26 practices in Manhattan, the Bronx, and the Mid-Hudson Valley in New York. They provide primary care services as well as behavioral health, dental, women’s health, and other specialty care.

What is Haiku app?

As a native iOS and Android smartphone application, Haiku enables providers to access their EHR on their personal devices. Some providers use the app to review and respond to messages between patient appointments; others said it is a convenient way to engage with patients after hours, away from work.

Who is Neil Calman?

Neil Calman, MD, Cofounder, President, and CEO , is confident that if implemented correctly, patient portals, secure electronic messaging, and other e-health tools have enormous potential to increase patient and family engagement. Dr.

Why is it important to be culturally competent in healthcare?

It’s also important for healthcare professionals to be culturally competentin order to put patients at ease, address their unique concerns and make them feel respected. If patient demographics are properly collected, providers can correctly set up the whole healthcare system with the resources it needs.

What is PHI in healthcare?

Under HIPAA, PHI is defined as any identifiable information, like a patient name and birthday, that is maintained or stored by a covered entity like a healthcare provider. HIPAA (or PIPEDA, if you’re in Canada) includes stringent standards for healthcare professionals—and sizable fines if you aren’t compliant.

How many Americans own a smartphone?

Almost all Americans now own a mobile device, and more than 80% own a smartphone: As mobile use grows, mHealthis becoming part of the daily lives of many patients. mHealth is making healthcare more efficientand improving the patient experience.

Patient Data-Matching Study

MCGEE: Why does HIMSS think a study commissioned by Congress of a nationwide patient data-matching strategy is needed?

Patient Data Mismatching

MCGEE: How prevalent is the problem of mismatching of patient data and what are the risks?

Data-Matching Best Practices

MCGEE: What are some of the best practices that might be used to ensure reliable patient data matching while also protecting patient privacy?

National IDs?

MCGEE: Congress has blocked development of a national patient ID as mandated under HIPAA. Do you think there will ever be a chance that there may be a national ID, and does HIMSS think that's needed?

Addressing Privacy Discrepancies

MCGEE: Turning to another subject, does HIMSS think Congress and the states should address the discrepancies between HIPAA and the various state privacy laws?