patient portal at st. joseph mercy hospital

How do I get radiology results from St Joseph Mercy?

For St. Joseph Mercy Ann Arbor, Chelsea or Livingston Hospitals, please call 734-712-7560, for St. Mary Mercy Livonia Hospital call 734-655-2320 and for St. Joseph Mercy Oakland Hospital please call 248-858-3396. Are radiology results available in the portal? Yes they are.

How do I contact Saint Joseph Health System?

Call our support line 24/7 at 574-203-5097. Saint Joseph Health System offers several online tools that make accessing your medical record and managing your healthcare easier. The security of your personal information is our top priority. All medical records are protected by federal, state and hospital privacy laws.

How do I sign up for sjmhs patient portal?

During registration at the hospital, you’ll be asked if you’d like to sign up for SJMHS Patient Portal. If you choose to sign up, you’ll just need to provide an e-mail address where we can send your invitation to join SJMHS Patient Portal. How do I claim my invitation? An email will be sent with a link to set up your account.

How do I contact the patient portal support center?

For technical questions and support, contact our patient portal support center at 989-907-8982. Please leave your name, number and brief description of your patient portal issue or question, and we will return your call as soon as possible. Support is available Monday through Friday, from 7 am - 5 pm.

What is the app for patient portal?

The PatientPORTAL App connects you, the patient, with your healthcare provider. The App enables you to view upcoming appointments and lab results, as well as send and receive secure messages for yourself and any dependents that you may have for easy communication with your provider.

What is patient Web portal?

A patient portal is a secure online website that gives patients convenient, 24-hour access to personal health information from anywhere with an Internet connection. Using a secure username and password, patients can view health information such as: Recent doctor visits. Discharge summaries. Medications.

What is the most popular patient portal?

Top 10 Patient Portal Software By EMRSystemsEpic EHR Software's MyChart.athenahealth EMR Software's athenaCommunicator.PrognoCIS EMR Software.Cerner Specialty Practice Management Software.eClinicalWorks EMR Software's Patient Portal and Healow App.Greenway PrimeSUITE EHR Software.NextGen Healthcare EHR Software.More items...•

What types of patient portals are there?

There are two main types of patient portals: a standalone system and an integrated service. Integrated patient portal software functionality usually comes as a part of an EMR system, an EHR system or practice management software. But at their most basic, they're simply web-based tools.

Why do patients not use patient portals?

About seven in 10 individuals cited their preference to speak with their health care provider directly as a reason for not using their patient portal within the past year. About one-quarter of individuals who did not view their patient portal within the past year reported concerns about privacy and security..

What is Cerner's patient portal called?

HealtheLife. The Cerner patient portal offering, HealtheLifeSM, is a web-based solution that enables interaction and engagement between health care organizations and people in their population.

What is the difference between EMR and EHR?

Although some clinicians use the terms EHR and EMR interchangeably, the benefits they offer vary greatly. An EMR (electronic medical record) is a digital version of a chart with patient information stored in a computer and an EHR (electronic health record) is a digital record of health information.

What is the meaning of telehealth?

The Health Resources Services Administration defines telehealth as the use of electronic information and telecommunications technologies to support long-distance clinical health care, patient and professional health-related education, public health and health administration.

Assistance Throughout Your Experience

At Saint Joseph Mercy Health System, your health care is our top priority and we want your stay with us to be as comfortable as possible. Our doctors, nurses technicians and other employees are dedicated to providing you with the best medical care and treatments.

Patient Right and Responsibilities

We strongly encourage our patients to read and exercise their rights and responsibilities. Please help us help you by letting us know if you have a special need or personal accommodation request.

Connecting My Portal With Other Apps

Dignity Health is committed to providing the tools you need to better manage your health. If you’re enrolled in our My Portal patient portal, you’ll soon have the ability to connect select health management apps to your personal health information. To learn more, click here .

What is My Portal (Patient Portal)?

My Portal (Patient Portal) is a website that allows you a convenient and secure way to view portions of your medical records and in some locations communicate with participating provider’s health care team. Within your My Portal (Patient Portal) account, you will be able to do the following:

How can I create an account?

At your next visit, tell the staff you would like to have My Portal (Patient Portal) account. The staff will request your email address, and may have you complete a consent form. Within 30 minutes, you will receive an invitation with a link to enroll. Just click on the link and follow the instructions to complete your enrollment.

Can I create an account for a family member who has a Dignity Health doctor?

Children under 12 years of age and dependent adults who have a Dignity Health doctor may have a My Portal (Patient Portal) account with an adult as the proxy. Accounts are not available for adolescents 12 – 17 years of age.

Who has access to my account?

Some of the information in your My Portal (Patient Portal) account is provided through your medical health record and is viewable by you and authorized staff of Dignity Health facilities. If you would like someone to have access to your records to help manage your care, you can sign a release to authorize a trusted relative to be set up as a proxy.

If my email invitation expires or is lost, how can I request a new one?

The enrollment link expires 90 days from the day they are issued. If you are not able to find your invitation or it expired, you may request a new invitation from the staff at the facility that assist with your medical records.

Who do I contact for help?

Questions regarding specific medical records should be directed to your facility’s Health Information Management (HIM department. General clinical questions should be directed to your primary care provider’s office. Technical assistance is available 24 hours a day, seven days a week, (844) 274-8497.

Log In to MyChart

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Online access

Communicate privately and securely with your provider. Schedule your appointments online with your provider.

About Trinity Health

Your health provider is a part of Trinity Health, a mission-based health system with 92 hospitals across the nation, which includes eight hospitals, 16 health centers and more than 3,600 physicians in Michigan.

Questions?

If you have questions about MyChart, your health information or how to access your previous portal, please visit our Frequently Asked Questions page.

What is the phone number for SJPN?

For any assistance with accessing My Care Connection for your SJPN records, including password resets or technical support please call our support center at 1.877.621.8014. Please do not call your primary care physician.

Can I access my patient record if my last name is verified?

Once your identity is verified, you'll be able to access your patient record.

Can I share my medical records with Cerner?

Yes. Under Account Settings , select "change settings with Cerner Health" and select the Health Record tab to add your personal information. This information is for your own reference and will not be part of your hospital medical record. You may share this self-entered information by selecting "Share This Record.".

Technical Questions and Support

If you have any general questions about FollowMyHealth, talk with your healthcare provider. For technical questions and support, contact our patient portal support center at 989-907-8982. Please leave your name, number and brief description of your patient portal issue or question, and we will return your call as soon as possible.

How to Register and Create an Account

Registering and creating a FollowMyHealth account is easy, just follow these simple steps:

Privacy Tips

To help protect your own privacy don’t access the portal on a work computer because your employer could be able to view your records. Unless it is absolutely necessary do not access the portal on a public computer. If you must use a public computer to access the FollowMyHealth portal, make sure you erase the computer’s browsing history.

Rights & Responsibilities

Respect and Dignity: You have the right to have your dignity as an individual human being recognized and respected. Your cultural and spiritual beliefs, values, traditions and rituals are held in reverence, and to the extent possible, are integrated into your care.