patient portal ascendant health

What is the patient portal?

The Patient Portal (the “ Portal ”) is an Internet service, powered by athenahealth, Inc. ( “ athenahealth ”, “ our ”, “ us ”, or “ we ” ), which allows patients and other authorized users to coordinate and manage their medical care with their health care providers.

What can I do with my patient account?

Access your health information anytime, anywhere. Your Patient Account allows you manage your care from any device so you can: view lab results, request medical records, book appointments, message a doctor’s office and access important documents.

How do I change or Reset my Patient Portal password?

Please contact your medical provider’s office for instructions on how to change or reset your patient portal password. Once you can log in to your patient portal, you’ll be able to make changes to your security question or access code.

How do I sign up for a portal for my doctor's office?

To sign up for a portal for your doctor office visits, call your Ascension Medical Group doctor’s office or simply talk to them when you are there for a visit. It only takes a few minutes and four simple steps to set up your personal patient portal, available anytime 24 hours a day, from your computer, tablet or mobile device!

How do you increase patient portal?

Here are some ways to encourage patient enrollment: Include information about the patient portal on your organization's website. Provide patients with an enrollment link before the initial visit to create a new account. Encourage team members to mention the patient portal when patients call to schedule appointments.

Can patient portals be hacked?

Health outcomes improve. Unfortunately, what makes your patient portal valuable for patients is exactly what makes it attractive to cybercriminals. It's a one-stop shop for entire health records, and identity thieves can make a fast buck from stealing this data and selling it on.

What is FollowMyHealth patient portal?

The NIH Clinical Center's FollowMyHealth® Patient Portal is an internet-accessible application that offers patients secure access to pieces of their NIH Clinical Center electronic medical record.

How do I connect to FollowMyHealth?

Step 1: Go to https://www.followmyhealth.com (link will open in a new tab or window). Step 2: Click the “I need to sign up” button (circled in red in the image below). Step 3: Fill in the appropriate information seen in the next image below. Then select “Confirm and Continue” at the bottom of the page.

Are patient portals safe?

Patient portals have privacy and security safeguards in place to protect your health information. To make sure that your private health information is safe from unauthorized access, patient portals are hosted on a secure connection and accessed via an encrypted, password-protected logon.

How do you know if your medical records have been hacked?

Signs that You're the Victim of Medical Identity Theft A bill or statement of benefits showing medical services you didn't receive. A call from a debt collector about a medical debt you don't owe. One or more medical collection notices on your credit report that you don't recognize.

Is FollowMyHealth the same as MyChart?

Reviewers felt that MyChart meets the needs of their business better than FollowMyHealth. When comparing quality of ongoing product support, reviewers felt that MyChart is the preferred option. For feature updates and roadmaps, our reviewers preferred the direction of MyChart over FollowMyHealth.

Is FollowMyHealth app free?

This app is by far the BEST and it's 100% completely FREE.

How do I use FollowMyHealth app?

0:413:00FollowMyHealth Patient Portal Walk-Through - YouTubeYouTubeStart of suggested clipEnd of suggested clipClick on the button in the top right corner that says add apps. Moving over to the top right side ofMoreClick on the button in the top right corner that says add apps. Moving over to the top right side of the screen you'll see appointments. This is where you can view upcoming or past appointments.

How do I open a Myhealth account?

Step 1: Sign in to myGov Go to the myGov sign in page. If you don't have myGov account, click 'Create an account' and follow the steps to register. If you already have a myGov account, use your existing username and password to sign in.

Why is my FollowMyHealth app not working?

Check for updates to the app. It could start running slowly or some things within the app may not function properly. Be sure to install the latest updates to keep the app functioning properly. FollowMyHealth™ will notify you if you sign into the app and there is an update available.

Who is FollowMyHealth affiliated with?

Allscripts LLCFollowMyHealth® is provided by Allscripts LLC. Allscripts is responsible for the portal's operation and security, and Allscripts' terms-of-use govern the use of the portal.

Are patient portals Hipaa compliant?

If you have a patient portal developed, provided by, or on behalf of a covered entity (health plan, healthcare clearinghouses, or healthcare providers), it must be HIPAA compliant.

What does Hipaa have to say about patient portals?

Online patient portals allow patients to view their medical records, schedule appointments, and even request refills of prescriptions, anywhere the patient has access to the Internet. Patient portals contain information that constitutes electronic protected health information (ePHI) under the HIPAA Security Rule.

Interested in discussing partnership options?

If you are a new dental school graduate or an independent practice looking at options for partnership, we would love to talk! If you are an industry expert looking for new opportunities, we invite you to collaborate with us as well.

Practices We Support

To empower healers and educators to provide patients with world-class care and optimal health.

What is the Patient Portal?

The Patient Portal is an online service that provides patients secure access to their health information. Various features may be available on the portal at your practice's discretion, including the ability to send messages to your health care providers, schedule appointments, and pay bills online. top

How old do you have to be to use the Patient Portal?

Any active patient over the age of 13 is eligible to register for and use the Patient Portal. If you are authorized, a family access account can be created that will allow you to access selected family members' health information. top

How to find recent charges payable?

Click the Billing tab. Your recent charges will appear listed under Recent Charges Payable Online.

How to see scheduled appointments on calendar?

Click the Appointments tab. Your scheduled appointments will appear listed under Upcoming Appointments . top

How to sign out of a portal?

Click the Sign Out link at the top right of the screen. Alternatively, if your keyboard remains idle for 10 minutes or more, you will receive a pop-up window asking if you are still actively using the portal. If you do not click the OK button, you will be signed out automatically. Any information you have typed and not saved or sent will be lost.

Can you make your test results available on the patient portal?

It is at your provider's discretion to make test results available. Your provider must authorize the release of your test results in order for them to post to your Patient Portal account. Only test results which are considered appropriate for release will be accessible through the Patient Portal. top

Can you delete messages from the Patient Portal?

You cannot permanently delete sent or archived messages. This is because all messages that you send and receive in the Patient Portal are part of your medical record. top

What to do if you have issues logging into your patient portal?

If you’re having issues logging into your patient portal, please contact your medical provider’s office for support.

What do you do if you are an authorized caregiver?

If you are an authorized caregiver that needs help accessing a family member’s account, you will need to contact that family member’s medical provider for support.

Can you use a portal locator on a patient portal?

Yes. Using the portal locator doesn’t affect your ability to use other URLs to log in to your patient portal.