patient portal amherstd

What is the Amherst Pediatric Associates patient portal?

You should not expect to receive a response to a Patient Portal message on weekends, holidays, or any other time the Health Center is closed. If you need immediate medical advice when the …

How do I login to the UMass Amherst patient portal?

The Patient Portal provides you with secure, online access to portions of your child's medical records, as well as an easy and convenient way to communicate with our practice through a …

Why choose Amherst Medical Associates?

At Amherst Medical Associates, an Amherst, NY medical care facility, we strive to maintain quality healthcare for our patients. It is our goal to assist you with all your health needs. Please …

When to call Amherst Medical Associates for respiratory problems?

The UMass Patient Portal pulls information from SPIRE, so if your information on the portal needs to be corrected, you can update your SPIRE information by following these steps. (Non-UMass …

What to do if you forgot your password on Medicat?

Sometimes when people forget their username or password the main screen just sits there and spins and doesn’t give you an error message of ‘invalid password’ or something like that. Pain! We know! Try this…click on the ‘Login’ button…scroll down…enter your username and password from this screen. If it’s entered incorrectly, you will at least get an error message. If that is the case…use the ‘Forgot Password’ link and an email will be sent to you from MedicatAutoResponse@medicat.com. Check your spam folder if you can’t find it.

How to request a release of information from UHS?

You can use the Patient Portal to request that UHS send your medical records to you, another medical provider/facility/institution, or insurance company. Login to your account and click the "Forms" tab. Under Section A: UHS Forms, click "Release of Information UHS.". Complete and submit the Release of Information form.

What does it mean when you receive a pop up email with instructions on resetting your password?

If you receive a pop-up indicating that an email was just sent to you with instructions on resetting a password, then that means you had already successfully registered. Be on the lookout for an email from MedicatAutoResponse@medicat.com. Check your spam folder too, just in case. The email will provide instructions on resetting your password, but it will also include the username that was originally created.

How to confirm if you have an account on UMass?

One way to confirm if you already have an account on our portal or not would be to use the "Forgot Password" link. Enter in your email address. It needs to match what we have listed in our database for you. Typically this would be your UMass email address if you are a student or employee.

What does it mean when you get a pop up saying "You are not active"?

If you receive a pop up message that says something to the effect of "you are not active," then that means you do not have an existing account and one needs to be created.

Which browser is the most successful?

Try a different browser. Chrome seems to be the most successful.

Do minors have their own email address?

Patient Portal accounts must contain a unique email address. Minor children typically do not have their own email address. Due to HIPAA regulations and patient confidentiality policies, these accounts cannot be created at this time.

What insurance does Amherst ENT accept?

You will be held responsible for any amount. Amherst ENT accepts the following insurance plans: AARP, Aetna, BC/BS (Medicaid managed care excluded), Cigna, GHI, Independent Health (Medicaid managed care excluded), Medicare, Nova,Tricare & Univera. Our Doctors practice at Sisters Hospitals of Buffalo, St. Joseph Hospital, Ambulatory Surgery Center of WNY & Women & Children’s Hospital of Buffalo. WE DO NOT ACCEPT WORKERS COMPENSATION OR NO-FAULT INSURANCE.

When is payment expected for a physician?

Payment is expected at the time of service before seeing the physician.

What is Valley Medical Group's Patient and Family Advisory Council?

This is a group of concerned patients and their supporters who will meet quarterly to provide us with ideas, advice, and feedback about the care we provide. It is our hope that with your involvement and engagement, we can make the experience of getting care at VMG easier, safer, and more useful for you and those you love. If you are interested in serving, please click on the Patient and Family Advisory Council tab in the purple banner on the top of our web page vmgma.com or email pfac@vmgma.com.

What is primary care at VMG?

At VMG, you select a primary care practitioner as your first stop for any preventative or acute care. Your primary care practitioner will, over time, get to know you and your family, your preferences and values for medical care, and be in the best position to provide education, support, encouragement, and care whenever necessary.

When will Valley Medical Group lab results be released?

Finally, as of October 1, 2021, all laboratory and pathology results performed at Valley Medical Group laboratories will be made available to you on the portal at the same time they are released to your provider. We think this information belongs to you and expect this will improve how quickly you get your results, and will serve as a safeguard to be sure you know what is going on with your health.

Is Valley Medical Group a Level 3 hospital?

Valley Medical Group (VMG) has been certified by the National Committee for Quality Assurance as a Level III Patient - Centered Medical Home. What does this mean to you, our patient?

Is Valley Medical Group racially responsive?

Valley Medical Group, for its part, has committed to a Climate Survey and Interrupting Racism trainings for our whole staff to root racism out of public health and provide culturally sensitive and proactive, racially responsive care to all our patients.