patient knows best imperial login

How do I request to see my Imperial College Healthcare NHS trust health records?

All applications to see your Imperial College Healthcare NHS Trust health records must be made in writing either by completing our application for health records form, by email, or by post. Should you wish to access your x-rays or other images, please make your request in writing by completing the application for x-rays form, by email or by post.

How do I prepare for an appointment with an imperial health physician?

Depending on the reason for your doctor’s visit, this checklist can help you prepare for an appointment with an Imperial Health physician: Copies of any tests, x-rays, or medical histories relating to your medical problem. A list of all current medications taken on a regular basis, including over-the-counter and herbal medications.

How can I access information about my care?

You can access information that we hold about your care on our secure personal health record system, the Care Information Exchange. Your record may include these details from your treatment at our hospitals:

How will my records be uploaded to the patient portal?

If you use the patient portal, your records will be uploaded directly to your Care Information Exchange account. Please note that any records which cannot be provided electronically will be sent to you in paper format. Solicitors and other third parties will, where possible, be provided with information electronically via password-protected files.

How many languages are there in the PKB app?

The PKB user interface inside the NHS App appears in the language set on the smartphone. With 20 languages supported, PKB is the most diverse personal health record in the world.

What is NHS PHR?

The first personal health record (PHR) to integrate with the NHS App – and the first third-party to integrate Single Sign-On (SSO) with the encrypted NHS Login, in partnership with NHS Digital.

Is Patients Know Best borderless?

Patients Know Best is the only borderless PHR in the world. This integration builds on our principles of information sharing by using the ‘NHS front door’ policy to place patients at the centre to enable data to be received and shared between any health or care provider across the UK.

Can PKB patients sign in to their health record?

By harnessing the power of both digital innovation and borderless care, this integration extends the availability of the NHS App’s GP data. Now, registered patients of PKB can sign in to their health record from the NHS App to access their information from other settings too.

Before Your Appointment

Depending on the reason for your doctor’s visit, this checklist can help you prepare for an appointment with an Imperial Health physician:

Billing Inquiry & Billing Payment

To make a payment, live chat or to send an email, visit us at IMPH.PATIENTBILLHELP.COM.

What is the NHS number?

Your NHS number helps healthcare staff to identify you correctly, find your patient records and ensures the safety of your healthcare. Your NHS number is printed on the medical card given to you when you register with a GP practice. Each NHS number is made up of ten digits, as shown in this example: 450 557 7104.

What is a health record?

Health records (also known as patient or medical records) are a log of your health and the treatment you have received from the NHS. We hold this information to ensure you receive the best possible care now and in the future.

Who can access health records after death?

The patient's personal representative (such as the executor or administrator of their will) and any person who may have a claim arising out of the patient's death may apply for access to the health records by completing an application form for health records (deceased) or writing to the address above.