patient finder login

What information is displayed on patient finder?

The ward, room number and in some cases the phone extension number in your room are included in the displayed information. If you change wards and rooms during your hospital stay, Patient Finder will display your updated location. How is Patient Finder accessed?

How can my family and friends access patient finder?

There are two ways for your family and friends to access Patient Finder Shortly after you are admitted to hospital, an SMS message will be sent to the mobile phone number held in your hospital record. Forward this message onto family and friends. This message contains a web link to the Patient Finder app.

How do I find a doctor or facility?

You can select "Find a Provider" in the upper right corner of our website to search for a doctor or facility, or your ID card may also list a phone number for this purpose. My doctor's information is incorrect in your online provider search.

How do I locate a participating provider?

To locate a participating provider, please refer to the instructions on your healthcare ID card as your health plan may have established a telephone number customized for the plan. Otherwise, you may call one of the following telephone numbers or visit www.multiplan.com/search. For the PHCS Network, 1-800-922-4362.

What is Patient Finder?

Patient Finder is a quick and easy way to provide your family and friends with information about your location during your hospital stay. It is designed mainly to assist friends and relatives of patients undergoing surgery. It will allow them to track your progress through theatre, recovery and your return to the ward.

How is Patient Finder accessed?

There are two ways for your family and friends to access Patient Finder

What is patient access?

Patient Access connects you to local health services when you need them most. Book GP appointments, order repeat prescriptions and discover local health services for you or your family via your mobile or home computer.

Is patient access available in the UK?

Patient Access is now available to any UK patient. Join today and benefit from a faster, smarter way to manage your healthcare.

How to find a participating provider?

To locate a participating provider, please refer to the instructions on your healthcare ID card as your health plan may have established a telephone number customized for the plan. Otherwise, you may call one of the following telephone numbers or visit www.multiplan.com/search.

What is the right of a member to communicate with a network provider?

Members have the right to communicate with network providers when making decisions about your healthcare, without interference from us.

Does PHCS offer insurance?

No. The PHCS and MultiPlan networks are networks of medical doctors and facilities that health plans use in order to provide a broader choice of healthcare providers offering discounted services to their members. MultiPlan does not offer insurance, does not administer benefit plans, and does not pay claims to the doctors or facilities in our network.

Who can choose healthcare providers from the MultiPlan or PHCS network?

Members have the right to choose healthcare providers from the MultiPlan or PHCS network, consistent with the terms of their health benefit plans and applicable Federal and State law.

What is the right to privacy?

Right to Privacy. Members have the right to be treated with respect and recognition of their dignity and the right to privacy. This right includes protecting their Personal Information. It also includes their right to review their Personal Information on file with us, as required by applicable Federal and State law.

Is Multiplan a health plan?

As MultiPlan is not your health plan and we do not maintain information regarding your insurance or health plan, we aren't able to assist. For eligibility or benefits questions, contact your insurance company, human resources representative or health plan administrator directly.

Does Multiplan sell health insurance?

MultiPlan does not sell health insurance to members, so we aren’t able to answer questions about your insurance plan. So questions like these should be directed to your health insurance company, health benefit administrator or human resources representative: