patient care incident report epic ohsu

by Prof. Stan Pfannerstill MD 7 min read

OHSU Connect for Health Care Providers

22 hours ago With OHSU Connect, also known as EpicCare Link, you'll have secure, HIPAA-compliant, web-based access to OHSU's electronic medical record (EPIC). Through OHSU Connect, you'll have real-time access to: Lab results, imaging reports, progress notes, discharges summaries, and other medical documentation. E-mail notification of select patient ... >> Go To The Portal


What services does OHSU provide to patients and their families?

See the “Visiting patients in the hospital” section above for more details on visits with new parents and newborns. OHSU provides culturally competent medical care for all patients and their families. Services include free interpreter services for those who are deaf, hard of hearing, deaf-blind or who have limited English skills.

What is a chaplain at OHSU?

We strive to give everyone access to medical care in a language they understand. OHSU chaplains provide spiritual support to patients, families and staff regardless of religious affiliation. We provide spiritual guidance, prayer, emotional support and comfort.

What is considered a disability at OHSU?

A disability may include a physical, intellectual, behavioral or cognitive impairment, deafness, being hard of hearing or other communication barrier, blindness, autism, or dementia. Support people must follow OHSU’s infection-control standards and OHSU policy for safety. The patient or their representative decides whether support is needed.

Does OHSU use Epic?

Stay informed about your patient's care at OHSU With OHSU Connect, also known as EpicCare Link, you'll have secure, HIPAA-compliant, web-based access to OHSU's electronic medical record (EPIC).

How do I file a complaint with OHSU?

The complaint processPlease speak with the members of your healthcare team first. ... If you are not satisfied with the response you have received from your health care team, call Patient Relations at 503-494-7959, stop by the office to talk with our staff or fill out a patient feedback form below:More items...

Does OHSU use MyChart?

As an innovator in health care, OHSU provides you access to your OHSU medical record whenever you want and wherever you are. With MyChart, you can get information privately and efficiently. MyChart gives you easy online access to your lab test results and medical history at OHSU.

How do I get a referral to OHSU?

Call 833-647-8222 with questions. Fax a referral to 503-346-6854.

What patient relations mean?

Interactions between hospital staff or administrators and patients.

What does an OHSU chaplain do?

OHSU chaplains provide spiritual support to patients, their families and OHSU staff regardless of religious affiliation. We provide spiritual guidance, prayer, emotional support, and comfort. We help ensure that the spiritual needs of you, your family, and your loved ones are addressed during your hospital visit.

How many healthy parents can visit a patient at the same time?

Two healthy parents or guardians at a time may visit: A baby in the hospital nursery. A child's hospital room. Two healthy people age 18 or older per day may visit a patient at the same time during end-of-life care. Surgery and other procedures.

How old do you have to be to visit a hospital?

Visiting patients in the hospital. One healthy person age 18 or older at a time may visit a patient in the hospital. Two healthy people age 18 or older per stay may visit: A patient in labor or who just had a baby. One healthy parent or guardian at a time may visit: A newborn in the Neonatal Intensive Care Unit.

What is a support person in a hospital?

“Support person” means a family member, guardian, personal care assistant or other paid or unpaid helper chosen by the patient to physically or emotionally help them, or make sure they can communicate with hospital staff.

What is a visitor policy?

Visitor policy. Patient rights to have support people. Everyone deserves access to health care. People with disabilities have the right to get support from people they trust while they are in the emergency room or hospital. If you have a disability and need help speaking with hospital staff, deciding on health care or doing daily tasks, ...

How many support people can you name for a disability?

If you have a disability and need help speaking with hospital staff, deciding on health care or doing daily tasks, you can name at least 3 support people (friends, family, paid or unpaid personal care assistant, etc.) to help you. A disability may include a physical, intellectual, behavioral or cognitive impairment, deafness, ...

When is Marquam Hill parking free?

Visitors of patients on Marquam Hill campus may park for free Monday through Friday, 7 a.m. to 5 p.m. Other visitors must pay regular parking charges during these hours. All parking is free after 5 p.m. Monday through Friday and all day on weekends.

Why does OHSU post their surveys online?

OHSU's core values include quality, transparency and service excellence. Provider ratings are our way of living those core values.

Who is NRC?

NRC Health administers our patient survey and serves 75% of the top 200 health systems in the US.

Who receives the survey?

Patients who are seen at OHSU's outpatient clinics receive a survey. Surveys are conducted by email and by phone, using interactive voice recording (IVR). Outreach occurs within 24-48 hours of appointments.

What is a CAP report?

You may wish to first consult with the Confidential Advocacy Program (CAP), a free and confidential resource who can assist before and throughout the reporting process.

Is AAEO investigation confidential?

AAEO investigations are kept confidential to the extent possible under OHSU policies ; and information will only be shared on a need to know basis pursuant to AAEO’s investigation protocol or as required by law. OHSU prohibits retaliation against individuals who file a complaint or who participate in an investigation.

file a report at ohsu

Go to ozone (login required) via https://o2.ohsu.edu/healthcare/tools/patient-safety-intelligence.cfm

file a report at the va

Submissions are reviewed weekly by the MERS Committee; feel free to email the VA Chief Resident of Quality and Patient Safety with questions: lutyj@ohsu.edu