parts of an ems patient care report

by Rosario Gutmann 5 min read

EMS Patient Care Report Writing | Documentation 101

27 hours ago EMS Patient Care Report Writing | Documentation 101 | Part 8 – Treatment. Welcome to Part 8 in our continuing blog series “EMS Patient Care Reporting Writing/Documentation 101”. Part 1: EMS Patient Care Report Writing Part 2: Field Notes Part 3: Patient Demographics Part 4a: Nature of … >> Go To The Portal


There are seven elements (at a minimum) that we have identified as essential components to documenting a well written and complete narrative.
  • Dispatch & Response Summary. ...
  • Scene Summary. ...
  • HPI/Physical Exam. ...
  • Interventions. ...
  • Status Change. ...
  • Safety Summary. ...
  • Disposition.

What does a patient care report consist of?

A patient care report is a document made mostly by the EMS or EMTs. This documented report is done after getting the call. This consists of the information necessary for the assessment and evaluation of a patient’s care. What should not be written in a patient care report?

Why is PCR so important in EMS?

But it is one of the most important skills you will use during your shift. Of course, patient care is the No. 1 priority of an EMS professional, and it is important to remember that completing a timely, accurate and complete PCR is actually a part of the patient care we provide.

Who can write reports in healthcare?

A lot of people believe that only nurses or health care workers can write reports. Most specifically patient care reports or anything that may be related to an incident report that often happens in hospitals or in some health care facilities.

Do you need to complete a patient care report (PCR)?

We can all agree that completing a patient care report (PCR) may not be the highlight of your shift. But it is one of the most important skills you will use during your shift.

What is included in a patient care report?

The primary purpose of the Patient Care Report (PCR) is to document all care and pertinent patient information as well as serving as a data collection tool. The documentation included on the PCR provides vital information, which is necessary for continued care at the hospital.

How do you complete a patient care report?

What Patient Care Reports Should IncludePresenting medical condition and narrative.Past medical history.Current medications.Clinical signs and mechanism of injury.Presumptive diagnosis and treatments administered.Patient demographics.Dates and time stamps.Signatures of EMS personnel and patient.More items...•

What should be included in a PCR report?

Most things are self-explanatory – patient's name, address, DOB, age, etc. Then there are a few numbers and codes you have to fill in. Location code: required for transporting agencies; not needed by First Response units. OK, now the really hard part: the actual writing!

How do I give a good report in EMS?

There are several things that go into giving an effective HEAR report....It should include:Who you are.Coming in emergently or non-emergently.How far away you are.Age of patient.Type of patient you are bringing.The patient's chief complaint.What you have done for the patient.Patient's vital signs.

What is EMS report?

The primary purpose of EMS documentation is to provide a written record of patient assessment and treatment that can help guide further care. For the information to be readily understood and communicated, it must be organized in a format that all healthcare providers involved in patient care will understand.

What pertinent information should be obtained on a patient care report?

Each PCR should include all pertinent times associated with the EMS call. As well as the times of the assessments and treatments provided, the PCR should include detailed signs and symptoms and other assessment findings such as vital signs, and all the specific emergency care provided.

How do you write EMS in PCR?

The following five easy tips can help you write a better PCR:Be specific. ... Paint a picture of the call. ... Do not fall into checkbox laziness. ... Complete the PCR as soon as possible after a call. ... Proofread, proofread, proofread.

How do you write a patient narrative in EMS?

1:3211:38How to Write a Narrative in EMS || DCHART Made Easy ... - YouTubeYouTubeStart of suggested clipEnd of suggested clipSection some people include a lot less some people will just include the reference. And the address.MoreSection some people include a lot less some people will just include the reference. And the address. So next is the chief complaint. And this is pretty self-explanatory.

How do you write a patient assessment?

Assessment & PlanWrite an effective problem statement.Write out a detailed list of problems. From history, physical exam, vitals, labs, radiology, any studies or procedures done, microbiology write out a list of problems or impressions.Combine problems.

What is a patient care form?

Patient care report means a computerized or written report that documents the assessment and management of the patient by the emergency medical care provider.

What is the minimum data set in a patient care report?

The Minimum Data Set (MDS) is part of a federally mandated process for clinical assessment of all residents in Medicare or Medicaid certified nursing homes. This process entails a comprehensive, standardized assessment of each resident's functional capabilities and health needs.

What is a report writing?

A report is written for a clear purpose and to a particular audience. Specific information and evidence are presented, analysed and applied to a particular problem or issue.

Thanks for joining us!

Today marks the first in our Documentation 101 blog series. Using the next several blog postings, we’ll be attempting to put together a few coaching blogs to help all of you become better EMS documenters.

Maybe you need some basic writing help?

There’s nothing wrong in admitting that you need help. You can even better yourself, personally, by learning to communicate in writing more effectively. There are tons of self-help tools on the Internet to assist you with writing and grammar skills.

To the Rescue!

We’re not finished. As part of this documentation series, we’ll include some specific steps to make you a better documenter. Make your goal to be the best documenter that your department has and you’re well on your way to PCR writing success.

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No problem there. Check out our website right now and complete the “Get Started” section so we can connect. We’d love to talk to you about the many features and how they can benefit your EMS Department!

What is PCR in healthcare?

The PCR must paint a picture of what happened during a call. The PCR serves: 1 As a medical record for the patient, 2 As a legal record for the events that took place on the call, and 3 To ensure quality patient care across the service.

Why is PCR important?

A complete and accurate PCR is essential for obtaining proper reimbursement for our ambulance service, and helps pay the bills, keeps the lights on and the wheels turning. The following five easy tips can help you write a better PCR: 1. Be specific.

What is PWW law?

For over 20 years, PWW has been the nation’s leading EMS industry law firm. PWW attorneys and consultants have decades of hands-on experience providing EMS, managing ambulance services and advising public, private and non-profit clients across the U.S.

What should a PCR tell?

The PCR should tell a story; the reader should be able to imagine themselves on the scene of the call.

Why do you write PCR when you call?

Writing the PCR as soon as the call is over helps because the call is still fresh in your mind . This will help you to better describe the scene and the condition the patient was in during your call.

How long does it take to complete a PCR?

Most states, and many EMS agencies themselves, often have time limits within which the PCR must be completed after the call ended – 24, 48 or 72 hours are common time limits.

Why is an IV established on the patient?

This specifically explains why an IV was established on the patient and states facts that can be used to show medical necessity for the call. The same can be said for non-emergency transports between two hospitals. Simply documenting that the patient was transported for a “higher level of care” is not good enough.

At what level is the call dispatched?

When the pager activates and you receive your dispatch, be sure to record the dispatch exactly as it’s given to you. The level of service you are presented with when the emergency is relayed to you by the 9-1-1 center will go a long way in determining how the emergency is eventually billed.

Possible ALS Scenarios

Below we’ll list a few scenarios that can take place and the documentation that must be included to support the billing of the claim.

How can we bill?

Let’s break down the scenarios above and determine the documentation required to support billing the claim in these situations.

BLS is BLS . . . but . .

There is one final note to leave you with. We’re often asked about BLS dispatches that involve an ALS or MICU crew responding by default. Let’s say your ambulance staffs a full ALS crew but takes a BLS dispatch by default.

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Wrapping Up

If you’ve been with us from the start we hope you’ve acquired some valuable skills for authoring an effective Patient Care Report.

Chronology

For most of us that use an ePCR program, recording the chronology of events for our incident happens in the section known as the flow chart.

Outside Assistance

We remind you to always include notations about any outside assistance that may have been provided during your incident.

Transport Incidents. Be Specific

Be careful when documenting the events that occur during transport to be specific in nature. Many times we read PCR’s that make general statements such as “…transported without incident.” While you may understand what this means to you, we caution about vague statements that can be interpreted by the reader to potentially mean something else.

Transfer of Care

There are times when you must transfer care to another individual. Of course, protocol will dictate that you turn over care to another healthcare provided who is equally or higher trained in most cases. Be sure to document who you turned over care to when doing so in the field and what their level of training was.

Times

We close out this discussion by reminding you to be sure to include the times of the incident in your PCR.

Conclusion

Well there you have it. Twelve weeks of a comprehensive discussion concerning writing effective Patient Care Reports. Now it’s up to you to use our recommendations to improve on your documentation skills. Have you arrived? We’re sure not. Even the most seasoned veteran provider can improve on documentation skills. It’s a work in progress.

What is an emergency call?

During the negotiated rule-making process that unfolded several years ago, CMS developed the definition of an “emergency” ambulance call as one in which the ambulance was dispatched via a 9-1-1 center or an equivalent to a 9-1-1 center in areas where there is no 9-1-1 system and the ambulance takes the necessary steps to respond to the call as quickly as possible.

What is a 9-1-1 call?

9-1-1 or the Equivalent…. During the negotiated rule-making process that unfolded several years ago, CMS developed the definition of an “emergency” ambula nce call as one in which the ambulance was dispatched via a 9-1-1 center or an equivalent to a 9-1-1 center in areas where there is no 9-1-1 system and the ambulance takes ...

Does CMS allow for emergency billing?

CMS does allow for an emergency level of billing even if the call originates via a 7-digit phone, or non-9-1-1 center origination. In the event of such a scenario (for example, a skilled nursing facility that calls direct for emergency service to a contracted preferred ambulance provider), the documentation would note the call came through the non-9-1-1 call taking point but clearly document the life-threatening or immediate nature of the patient’s condition.

What Is a Patient Care Report?

We often hear of care reports based on by medical teams or by medical authorities. Yet, we are not sure how this differs from the kind of report that is given to us by the same people. So this is the time to make it as clear as possible.

How to Write a Patient Care Report?

Where do you even begin when you write a patient care report? A lot of EMS or EMTs do know how to write one since they are trained to do so.

What is a patient care report?

A patient care report is a document made mostly by the EMS or EMTs. This documented report is done after getting the call. This consists of the information necessary for the assessment and evaluation of a patient’s care.

What should not be written in a patient care report?

What should be avoided in a patient care report is making up the information that is not true to the patient. This is why you have to be very careful and very meticulous when writing these kinds of reports. Every detail counts.

Who is in charge of reading the patient care report?

The person or the people who will be reading the report are mostly medical authorities. When you are going to be passing this kind of report, make sure that you have all the information correctly. One wrong information can cause a lot of issues and problems.

Paper Patient Care Report (PCR)

Here is an example of two versions of print out, paper PCR you can download and use in your service.

Electronic Patient Care Report (ePCR)

The state of Alaska provids a free ePCR (Electronic Patient Care Report) system allowing communities to customize their run report forms to match their specific community needs.

What Is An Electronic Patient Care Report?

Medical devices are also known as “ePCRs,” because they contain medical information, assessments, treatment information, narrative, and signatures of patients. EMS units, ambulances, and fire departments created their own paper records of information before contacting ePCRs.

How Do You Write A Good Patient Care Report Part 2?

Talk about something only in limited details. When you are describing a patient who needs more intensive care, avoid using vague terms like “lowness,” “fall” or “transport”. You don’t always provide a clear image of the signs and symptoms at the point of care with these terms.

What Is Patient Care Report?

patient care report (PCR) serves not only as information gathering, but has also been designed to document everything that occurs within the facility during the facility’s care process. Documentation on a PCR can provide critical information that is needed during critical times in the hospitalization.

What Is The Current Standard For Electronic Patient Care Reporting In The Ems Industry?

The industry standard, called electronic patient care reporting or ePCR, is rapidly becoming as ubiquitous as paper forms of reporting. Electronic Prehospital Records Control improves the accuracy and legibility of documentation, as well as the ability of EMS providers to sort and summarize prehospital records with the help of such tools.

What Should Be Included In A Patient Report?

According to this recommendation, an information structure consisting of background stories, medical documentation, physical examination, pathology results and opinions should be adopted.

What Is A Writing Pcr?

Page 1. Students grades three-11 will use three prose constructed response (PCR) writing forms in grades 4 and 5 at the PARCC Summative Assessments. It is common to write in the classroom in informal and formal ways.

Be Specific

Paint A Picture of The Call

  • The PCR must paint a picture of what happened during a call. The PCR serves: 1. As a medical record for the patient, 2. As a legal record for the events that took place on the call, and 3. To ensure quality patient care across the service. PCRs should go beyond merely stating that a patient was picked up at a certain location, transported to anothe...
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Do Not Fall Into Checkbox Laziness

  • EMS professionals have long been promised a PCR that basically writes itself. Electronic PCR softwareis a great tool and can improve the efficiency of PCR completion. However, simply clicking a box or making a selection from a drop-down menu cannot be a substitute for your words in the form of a clear, concise, accurate and descriptive clinical narrative. An EMS provide…
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Complete The PCR as Soon as Possible After A Call

  • Most states, and many EMS agencies themselves, often have time limits within which the PCR must be completed after the call ended – 24, 48 or 72 hours are common time limits. While it is always important to comply with time limits, there are benefits to getting your PCR completed as soon as possible – preferably right after the call is completed and before your shift ends. In a pe…
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proofread, proofread, Proofread

  • The easiest way to improve your PCR is to proofread before submitting it. We understand the dilemma, after writing the sixth PCR for the day, and having 10 minutes left in the shift, the last thing anyone wants to do is sit there and reread what they have just written. But that is exactly what needs to be done. Poor grammar and spelling is the easiest way to have your abilities calle…
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