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by Dr. Cleo Hane Jr. 5 min read

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How does patient gateway work?

Patient Gateway draws health record information from the LMR, an electronic medical record application used by many Partners HealthCare providers. Your practice determines what health record information, if any, is appropriate for display in Patient Gateway.

How do I access my health information through patient gateway?

Through Patient Gateway, you can: Access your health information from a non-Mass General Brigham institution if they are using the same electronic health record vendor (known as Epic) The following Mass General offices offer Direct Scheduling for current patients via Patient Gateway:

What is the home page in patient gateway?

Your Home page is the first page you see when you log on to Patient Gateway. Your patient identification information is located near the upper left side of the Home page. It also indicates whether you have any new Patient Gateway messages, future appointments, test results, or notification of new features.

How do I schedule an appointment through patient gateway?

How to schedule an appointment through Patient Gateway: 1 Log in to Patient Gateway 2 Click the “Appointments” tab, then select “Schedule an Appointment” 3 Follow the prompts to select an appointment time that works best for you. Once you’ve completed all the prompts, your appointment will be scheduled

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What is Partners HealthCare Physician Gateway?from physiciangateway.partners.org

With Partners HealthCare Physician Gateway, keeping track of your patients has never been easier. Through this secure Internet service, you can monitor the status of your patients who are also receiving care from physicians at Partners HealthCare institutions as well as Dana-Farber Cancer Institute and Massachusetts Eye and Ear.

Who can I talk to if I have more questions about Patient Gateway?from massgeneral.org

You can contact your child’s practice if you have additional questions about signing your child up for Patient Gateway.

How is Patient Gateway different for teens?from massgeneral.org

If your child is age 12 or younger, you may access Patient Gateway by filling out the Patient Care Representative (PCR) Access Authorization Form. If your child is age 13 or older, both you and your teen must sign up together.

Why does my teen need to approve my access to Patient Gateway?from massgeneral.org

But they may have unique privacy concerns. Because of this, the law treats the sharing of medical information differently for teens than for children. Patient Gateway’s access rules follow these laws.

How can I help my teen participate in his or her health care?from massgeneral.org

Help your teen set up a self account. With a self account, your teen can:

How to connect to a doctor?from massgeneral.org

Connecting with your doctor’s office has never been easier. Through Patient Gateway, you can: 1 Check lab and imaging results, as well as letters and other reports from your providers 2 Access your health information from a non-Mass General Brigham institution if they are using the same electronic health record vendor (known as Epic) 3 Send non-urgent messages to your provider’s office 4 Request and view appointments, or make your own appointments (available at select offices) 5 Receive summaries of your visits 6 View, update or renew medications 7 Pay your medical bills online 8 Browse a library of trusted health information 9 Update your contact information 10 Complete questionnaires prior to your next visit 11 If applicable, enroll as a proxy representative when caring for a loved one or minor 12 Go green and conserve paper

When does a patient gateway account cancel?from massgeneral.org

As a parent or legal guardian, your account will automatically cancel when your teen turns 18. A parent, teen or physician’s office can ask for the Patient Gateway Account to be cancelled at any time.

How to schedule an appointment with Patient Gateway?

How to schedule an appointment through Patient Gateway: Log in to Patient Gateway. Click the “Appointments” tab, then select “Schedule an Appointment”. Follow the prompts to select an appointment time that works best for you. Once you’ve completed all the prompts, your appointment will be scheduled.

How to make an appointment with a patient?

How to schedule an appointment through Patient Gateway: 1 Log in to Patient Gateway 2 Click the “Appointments” tab, then select “Schedule an Appointment” 3 Follow the prompts to select an appointment time that works best for you. Once you’ve completed all the prompts, your appointment will be scheduled

What app does Massachusetts General Hospital use?

Using the Apple Health App. iPhone® users receiving care at Massachusetts General Hospital and all other Mass General Brigham entities can now use the Apple Health app to access and visualize key parts of their current health records, including allergies, conditions, immunizations, labs, medications, procedures and vitals.

How does Apple Health work?

To begin, open the Apple Health app, navigate to Health Records, select the institutions from which you wish to download your data, and follow the instructions.

Can you access your health information from a non-Mass General Brigham?

Access your health information from a non-Mass General Brigham institution if they are using the same electronic health record vendor (known as Epic)

Is Patient Gateway available on iPhone?

Patient Gateway is also accessible via our app for iPhone or Android.

How does Partners Patient Gateway work?

These messages are contained on a secure computer system that can only be accessed using a specially authorized Partners Health Care network login (such as your doctor has) or the user name and password to your account (which only you have). It's similar to having a locked box for mail that only you and your health care provider have keys to. You put a message in the box, your provider takes it out, reads it, and puts back a reply. No mail carrier, sorting equipment, or delivery system is involved. This ensures that your personal information is shared only with the individuals you want— your personal health care providers.

What is a patient gateway?

Patient Gateway draws health record information from the LMR, an electronic medical record application used by many Partners HealthCare providers. Your practice determines what health record information, if any, is appropriate for display in Patient Gateway. If your practice has decided not to display a health record item, the item does not appear in your Health Record menu. Some of the options you may see include medications and allergies, past and future appointments, test results, test result letters, and immunizations. At present, you cannot add information to your Patient Gateway Health Record.

Why avoid the back button on Patient Gateway?

Important: Due to the secure nature of the Patient Gateway website, please avoid using the Back button. All navigation can be performed from the links within the Patient Gateway application.

What are the two types of mail in Patient Gateway?

There are two types of mail in Patient Gateway: service requests and patient-practice messaging. The way this works for you depends on the options selected by your particular health care practice.

Where does a patient practice message go?

The message goes to the practice mailbox, and a member of the practice staff forwards the message to your physician. Your Health Record.

What is Healthwise Knowledgebase?

The Healthwise© Knowledgebase is an electronic resource for up-to-date information on a variety of health issues. Healthwise is divided into four general categories. You can search any combination of the categories for topics related to a single issue, or browse through each area's index for the topic that interests you most. The Healthwise Knowledgebase includes:

Partners HealthCare Physician Gateway

With Partners HealthCare Physician Gateway, keeping track of your patients has never been easier. Through this secure Internet service, you can monitor the status of your patients who are also receiving care from physicians at Partners HealthCare institutions as well as Dana-Farber Cancer Institute and Massachusetts Eye and Ear.

Partners HealthCare Physician Gateway

The physicians at Partners Healthcare are working hard to provide your patient with the highest quality care and you with the highest level of service. Physician Gateway enhances that level of service with a 24/7 online offering to help you with the ongoing management of your patients.

Partners HealthCare Physician Gateway

The physicians at Partners Healthcare are working hard to provide your patient with the highest quality care and you with the highest level of service. Physician Gateway enhances that level of service with a 24/7 online offering to help you with the ongoing management of your patients.

Partners HealthCare Physician Gateway

The physicians at Partners Healthcare are working hard to provide your patient with the highest quality care and you with the highest level of service. Physician Gateway enhances that level of service with a 24/7 online offering to help you with the ongoing management of your patients.

Partners HealthCare Physician Gateway

With Partners HealthCare Physician Gateway, keeping track of your patients has never been easier. Through this secure Internet service, you can monitor the status of your patients who are also receiving care from physicians at Partners HealthCare institutions as well as Dana-Farber Cancer Institute and Massachusetts Eye and Ear.

Partners HealthCare Physician Gateway

The physicians at Partners Healthcare are working hard to provide your patient with the highest quality care and you with the highest level of service. Physician Gateway enhances that level of service with a 24/7 online offering to help you with the ongoing management of your patients.

Partners HealthCare Physician Gateway

With Partners HealthCare Physician Gateway, keeping track of your patients has never been easier. Through this secure Internet service, you can monitor the status of your patients who are also receiving care from physicians at Partners HealthCare institutions as well as Dana-Farber Cancer Institute and Massachusetts Eye and Ear.

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