othena patient portal

How do I use the athenahealth portal?

In order to use the Portal, you must have an account with a healthcare provider who uses athenahealth's software ( “ Services ” ). Because of this, your use of our Portal is also subject to your healthcare provider's, our Client's, privacy policy.

How can othena help your organization?

Othena pre-registers patients, ensures consent, and manages priority tiers by state and CDC criteria. Othena facilitates large-scale COVID-19 testing and vaccination efforts to help your organization return to business.

What do I do if I’m having issues with my Patient Portal?

If you’re having issues locating your patient portal, the portal locator will help you find it. If you’re having issues logging into your patient portal, please contact your medical provider’s office for support. How do I get technical support? You will need to contact your medical provider’s office for any technical issues.

What do you do if you are an authorized caregiver?

If you are an authorized caregiver that needs help accessing a family member’s account, you will need to contact that family member’s medical provider for support.

What to do if you have issues logging into your patient portal?

If you’re having issues logging into your patient portal, please contact your medical provider’s office for support.

Can you use a portal locator on a patient portal?

Yes. Using the portal locator doesn’t affect your ability to use other URLs to log in to your patient portal.

What is the Patient Portal?

The Patient Portal is an online service that provides patients secure access to their health information. Various features may be available on the portal at your practice's discretion, including the ability to send messages to your health care providers, schedule appointments, and pay bills online. top

How to find recent charges payable?

Click the Billing tab. Your recent charges will appear listed under Recent Charges Payable Online.

How to see scheduled appointments on calendar?

Click the Appointments tab. Your scheduled appointments will appear listed under Upcoming Appointments . top

How to sign out of a portal?

Click the Sign Out link at the top right of the screen. Alternatively, if your keyboard remains idle for 10 minutes or more, you will receive a pop-up window asking if you are still actively using the portal. If you do not click the OK button, you will be signed out automatically. Any information you have typed and not saved or sent will be lost.

How old do you have to be to use the Patient Portal?

Any active patient over the age of 13 is eligible to register for and use the Patient Portal. If you are authorized, a family access account can be created that will allow you to access selected family members' health information. top

Does the Patient Portal have a link to other websites?

This website and Patient Portal contain links to websites operated by other parties. The Practice Entities do not sponsor, operate, control, or endorse any of these sites, nor the information, products, or services provided by third parties through the Internet, nor do the Practice Entities make any guarantee, warranty, or representation regarding the accuracy of the information contained on the websites. The Practice Entities have no control over the security or privacy practices of these external websites. Use of other sites is strictly at your own risk including, but not limited to, any risks associated with destructive viruses. You are responsible for viewing and abiding by the terms and conditions of use and the privacy statements of the other websites.

What happens if you give someone a power of attorney?

If you have given someone medical power of attorney or if someone is your legal guardian, that person can exercise your rights and make choices about your health information.

What is the Patient Portal?from 19742.portal.athenahealth.com

The Patient Portal is an online service that provides patients secure access to their health information. Various features may be available on the portal at your practice's discretion, including the ability to send messages to your health care providers, schedule appointments, and pay bills online. top

How to find recent charges payable?from 19742.portal.athenahealth.com

Click the Billing tab. Your recent charges will appear listed under Recent Charges Payable Online.

How to see scheduled appointments on calendar?from 19742.portal.athenahealth.com

Click the Appointments tab. Your scheduled appointments will appear listed under Upcoming Appointments . top

How to sign out of a portal?from 19742.portal.athenahealth.com

Click the Sign Out link at the top right of the screen. Alternatively, if your keyboard remains idle for 10 minutes or more, you will receive a pop-up window asking if you are still actively using the portal. If you do not click the OK button, you will be signed out automatically. Any information you have typed and not saved or sent will be lost.

How old do you have to be to use the Patient Portal?from 19742.portal.athenahealth.com

Any active patient over the age of 13 is eligible to register for and use the Patient Portal. If you are authorized, a family access account can be created that will allow you to access selected family members' health information. top

What do you do if you are an authorized caregiver?from athenahealth.com

If you are an authorized caregiver that needs help accessing a family member’s account, you will need to contact that family member’s medical provider for support.

What to do if you have issues logging into your patient portal?from athenahealth.com

If you’re having issues logging into your patient portal, please contact your medical provider’s office for support.