orthopedic institute of southern illinois patient portal

Why choose Orthopaedic Institute of Southern Illinois?

Improve your quality of life. Orthopaedic Institute of Southern Illinois is committed to providing the highest quality care, 100% of the time.

How do I use ortho Illinois patient portal?

Ortho Illinois’s Patient Portal is available through any computer with Internet access. You will not need special software, just log on to www.orthoillinois.com and click the Patient Portal button. The Portal is compatible with PC and MacIntosh, and most browsers. Can I request prescription refills through the Patient Portal?

How do I contact Orthopedic Institute?

For information regarding a visit to Orthopedic Institute before June 20th, 2020, please call 605-331-5890. Our Billing and Medical records department will assist you. Read the FAQ’s below to learn more! Why am I logging in with athenahealth? Orthopedic Institute uses athenahealth for our electronic medical records (EMR).

When will the Orthopedic Institute patient portal move to Athena?

Orthopedic Institute launched the Patient Portal using the Athena platform on June 15th, 2020. Physician notes from patient visits before that date did not get moved over to the new portal. For information regarding a visit to Orthopedic Institute before June 20th, 2020, please call 605-331-5890.

What is Orthopaedic Center of Southern Illinois?

Orthopaedic Center of Southern Illinois is proud to have a long-standing tradition of superior orthopaedic care, treating thousands of patients from the southern Illinois region and beyond. Our doctors and surgeons offer patients comprehensive, state-of-the-art treatments for conditions of the musculoskeletal system, including the bones, joints, nerves, muscles, ligaments, tendons, and other soft connective tissues.

What is the goal of Orthopaedics?

Our goal is to deliver the best patient experience through clinical excellence and superior customer service. Our vision is to create an experience that will result in an unsurpassed reputation of excellence in Orthopaedics.

How to access Patient Portal in Illinois?

Access to the Patient Portal is available from the home page at www. orthoillinois.com. You can also stop at the check-in counter in our office to request the service and receive your user name and password on-site.

How do I notify Ortho Illinois if any of my personal information changes?

Contact information such as your address, phone numbers, and email may be changed when needed as well as personal information such as name of employer or insurance provider. You can also change the name of the pharmacy to which you prefer us to send any prescription orders.

Can I make my next appointment through the Patient Portal?

When you log in, you have the option of submitting an appointment request and indicating your preferred day of the week and time. Your doctor’s scheduler will then contact you either by phone or through a message on the patient portal to set the actual appointment.

Can I communicate with my doctor through the Patient Portal?

Please remember that communication through the Patient Portal is not a substitute for clinical appointments and will not be used to make a diagnosis or issue medical advice for conditions not currently being treated by your doctor.

How do I sign up to use the Patient Portal?

Just give us a call at 815-398-9491 and ask to begin access to the Patient Portal service. After your identity has been confirmed you will be asked for your permanent email address and issued a user name and password. Access to the Patient Portal is available from the home page at www.orthoillinois.com. You can also stop at the check-in counter in our office to request the service and receive your user name and password on-site.

How long does it take to get a response from the Patient Portal?

We will try to get you a response within 24 hours, but depending on the nature of your request, more time may be needed before we are able to reply. You will receive an email alert advising you to log in to the Patient Portal to privately review our response to your communication.

Is the Patient Portal secure?

Yes, your privacy is a priority for us. The Patient Portal connects to a secure web site and utilizes encryption for all communications. Only limited information is available through the Patient Portal and your medical record is not displayed or accessible.

When will the Orthopedic Institute open its new portal?

Orthopedic Institute launched the Patient Portal using the Athena platform on June 15th, 2020. Physician notes from patient visits before that date did not get moved over to the new portal. For information regarding a visit to Orthopedic Institute before June 20th, 2020, please call 605-331-5890. Our Billing and Medical records department will assist you.

Where is Orthopedic Institute located?

Orthopedic Institute offers excellent orthopedic care across South Dakota, Western Minnesota, and Western Iowa. Our locations and partners offer convenient access for your consultation, treatment, or surgery.

Which browser is compatible with the patient portal?

For the best experience, use the Google Chrome browser. Microsoft Internet Explorer (IE) may not be fully compatible with the patient portal.

Is there a patient portal for the Athena app?

At this time, there is no patient portal, mobile app. You may find an Athena portal in the App Store, but it is not for patients and will not work. Please use your mobile browser to access the portal. Orthopedic Institute launched the Patient Portal using the Athena platform on June 15th, 2020.

What is Orthopaedic Center of Southern Illinois?

Orthopaedic Center of Southern Illinois provides the highest quality care and patient satisfaction available in the region by continually upgrading and expanding our state of the art equipment, base facility, and satellite facilities to meet the growing needs of our patients well into the twenty-first century.

What are the common orthopedic problems?

Common Orthopaedic Problems: Injuries such as broken bones, sprains and dislocations of joints, muscle strains and severe lacerations or contusions. Inflammation of the arms and legs such as tendinitis, arthritis, bursitis (common in shoulder, elbow, knee and hip), rheumatism and infections. Birth defects and growth abnormalities, such as dwarfism, ...

Is patient account computerized?

All patient accounts are computerized in this office, enabling fast and accurate billing. Please provide our office staff with complete information regarding your coverage and we will gladly assist you with the preparation of a claim form to help you obtain the maximum reimbursement according to your insurance contract.

Do you have to keep x-rays at OCSI?

The x-rays obtained at OCSI belong to the office as a permanent legal record. We are obligated by law to keep them. If you wish, a CD can be made at no additional charge.