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At NYU Langone, our Patient Relations staff can help answer your questions about hospital policies and your rights as a patient. We can also address your safety concerns or grievances and advocate on your behalf to ensure that those matters are addressed by the appropriate department.
Our experts have seen it all, from the most common to the most complex conditions. If you or your child has a minor medical concern and needs care, schedule a Virtual Urgent Care visit with an NYU Langone care provider.
From inside the hospital, dial 7314 or page the hospital operator. After 5:00PM, or on weekends and holidays, please contact the nursing supervisor at 718-630-7550.
At NYU Langone, our Patient Relations staff can help answer your questions about hospital policies and your rights as a patient. We can also address your safety concerns or grievances and advocate on your behalf to ensure that those matters are addressed by the appropriate department.
At NYU Langone Orthopedic Hospital, our Patient Relations staff is available Monday through Friday from 9:00AM to 5:00PM. You can reach us by calling 212-598-6336. After 5:00PM, or on weekends and holidays, please contact the nursing supervisor at 212-598-6668. The Patient Relations office at NYU Langone Orthopedic Hospital is on floor C3.
You can reach us by calling 347-377-3544. Our office is located in Brooklyn at 5800 Third Avenue on the second floor.
If your issue remains unresolved after contacting Patient Relations, you may contact The Joint Commission by calling 800-994-6610 or visiting The Joint Commission website. You may also contact the New York State Department of Health at 800-804-5447, via email at hospinfo@health.state.ny.us, or visit the New York State Department of Health website.