memorial clinic patient portal

What is the memorial patient portal and how does it work?

It provides access to important information about you and your visit (s) to our hospital. Online healthcare information is available to patients 18 years and older and who have been a patient at MMC on or after April 1, 2014. Information available on the Memorial Patient Portal includes:

What are the benefits of the patient portals?

These interactive web portals enable all patients and their families to take an active role in their care by providing easy, secure access to health information. All of the information in the patient portal comes from your Memorial electronic health record.

What is MyMy health record patient portal?

My Health Record Patient Portal, offered by Memorial Medical Center, is a convenient, secure health management tool you can use anywhere you have access to the Internet. It provides access to important information about you and your visit (s) to our hospital.

Where does the information in the patient portal come from?

All of the information in the patient portal comes from your Memorial electronic health record. In addition to handling your own care, parents and healthcare proxies with authorized consent have the ability to access the records of those individuals for whom they manage care.

M-HEALTH

To sign up for the portal, you must have an email address on file with our Medical Records Department. For additional information, please click here for our informational flyer.

NEW USERS

Please click the red “Click Here to Sign Up” tab on the left to get started

What is the Patient Portal?

The Patient Portal is a free service available to all patients of the ACMH health system. It is secure, confidential, and available 24 hours a day from anywhere with an internet connection. View it from your home computer or your mobile device.

What information is available in the Patient Portal?

Available items include a list of your medications, allergies, immunizations, lab results, vitals, and recent visits. You may also send messages to our Business Office staff and our Outpatient Clinic staff. Another great feature is the ability to print various forms prior to your visits! For example, you can print your New Patient Forms for your visit, and bring them with you to the appointment instead of having to sit in the waiting room and fill them out when you get there.

How do I sign up?

Signing up is easy! Just let your nurse know during your visit, or call the Business Office. Nursing staff, Office staff, and IT staff are all able to issue you a PIN number and help you complete the registration process. Please note, accounts may only use one email address and have one log in per patient.

How do I see information from my children’s visits?

Parents who wish to view records may create their own account and then associate a child’s account for children up to age 13. Because Iowa has privacy laws specific to children of the ages 13 to 17, our facility is unable to provide parent access to accounts in that age range. Once the child turns 18, they may register for his/her own Patient Portal account. If you would like to learn how to associate your child’s account please let our staff know. Please note, accounts may only use one email address and have one log in per patient.

How often does the ACMH portal sweep?

This “information sweep” begins at midnight each night, and sweeps every four hours thereafter. This means, information is sent to the portal at 12:00am, 4:00am, 8:00am, etc. If for example, your visit occurred at 2:30pm, your information would sweep to your portal at the 4:00 pm time and you should be able to view it at any time after that. If for some reason you feel the information is not showing after the appropriate time period, please contact ACMH nursing or IT staff. We can do a manual sweep from your patient chart and it will push it to the portal for you to see.

What is the phone number for ACMH?

If you feel that information provided in your Patient Portal account is incorrect, please contact ACMH at 712-563-2611 as soon as possible. Members of our staff will do their best to correct the information in a timely and accurate manner.

Do you need a pin number to log into Audubon County Memorial Hospital?

A pin number is required before creating a user account. Before creating a user account for the Patient Portal, you will need to obtain a pin number from the Audubon County Memorial Hospital & Clinics. If you are at the hospital for any of the following reasons, please ask for a Patient Portal pin number and instructions for logging in for the first time.