nurse protect patient information report

by Cristal Jakubowski 3 min read

Nurses’ Role in Protecting Client Health Information

35 hours ago  · Nurses can apply this through speaking quietly when they are discussing the patient’s information with colleagues or with patient’s families, especially the time they are communicating in public areas. They may also use privacy filters on device screens, which helps to protect the patient’s information from being heard by the people who pass by. Nurses also … >> Go To The Portal


Nurse leaders deploy many methods to protect patients’ personal medical information. Two patient record handling methods, however, are basic tenants of any nursing practice: awareness of one’s surroundings and proper document handling procedures.

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How to protect patient privacy for new nurses?

7 Tips for Protecting Patient Privacy for New Nurses 1 Adhere to workplace security and privacy policies in protecting confidential patient information. 2 Understand and be compliant with HIPAA rules and regulations. 3 Understand the definition of individually identifiable health information,... 4 Learn how to implement reasonable safeguards...

What is a nurse’s duty to protect confidential information?

Nurses are obligated to protect confidential information about patients, unless required by law to disclose the information. Here are 7 key elements that new nurses must take seriously in order to prevent potentially disastrous violations.

Why do nurses report health care problems?

Protecting patients is the ultimate reason for reporting health care problems. This article is based on reporting that features expert sources. Nurses want to take the best possible care of their patients that they can.

What do patients need to know about patient information security?

Patients want to be reassured that any information provided to, created by, and maintained by their healthcare providers is secure and remains confidential. It can be helpful to know what measures have been used to secure their information, so you can provide information in general terms.

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How nurses can protect patient information?

The best way to maintain this confidentiality is to have the patient identify the individuals with permission to know PHI. If that's not possible, a guardian or designated caregiver can point out those people. That way, nurses won't accidentally share with the wrong visitor who they thought had authorization.

How do you ensure security of patient information?

How to Protect Healthcare DataEducate Healthcare Staff. ... Restrict Access to Data and Applications. ... Implement Data Usage Controls. ... Log and Monitor Use. ... Encrypt Data at Rest and in Transit. ... Secure Mobile Devices. ... Mitigate Connected Device Risks. ... Conduct Regular Risk Assessments.More items...•

Can a nurse share patient information?

The Privacy Rule allows those doctors, nurses, hospitals, laboratory technicians, and other health care providers that are covered entities to use or disclose protected health information, such as X-rays, laboratory and pathology reports, diagnoses, and other medical information for treatment purposes without the ...

Who is responsible for protecting health information?

The Health Insurance Portability and Accountability Act of 1996 (HIPAA) required the Secretary of the U.S. Department of Health and Human Services (HHS) to develop regulations protecting the privacy and security of certain health information.

What are 4 steps to protect patient information?

Take these four steps to safeguard Protected Health Information (PHI).1 – Conduct a Risk Assessment and Implement a Risk Management Program. ... 2 – Electronically Safeguard PHI. ... 3 – Monitor the Dark Web to Identify Any Breaches Immediately. ... 4 – Conduct Cybersecurity Training for your Employees.

What are the 3 important safeguards to protect health information?

The law requires healthcare providers, plans and other entities to uphold patient confidentiality, privacy and security, and calls for three types of safeguards: administrative, physical, and technical.

Are nurses bound by confidentiality?

Nurses are bound by many legal and ethical mandates. One important mandate is to maintain the confidentiality and privacy of patient information. This mandate is found in many sources.

Can nurses violate confidentiality?

Although confidentiality is a recognised constitutional right, there are limitations. Nurses and other health practitioners may, in certain situations, be under a legal duty to breach patient confidentiality: to notify an appropriate statutory authority about an infectious disease.

How do nurses maintain privacy and confidentiality?

Some ways nurses can ensure they maintain the confidentiality and privacy of client's personal health information include: Not discussing confidential information in public areas, such as the cafeteria, hallways or other patient rooms, or in online forums, such as social media networks and websites.

Who should keep patient information confidential?

Confidentiality is one of the core duties of medical practice. It requires health care providers to keep a patient's personal health information private unless consent to release the information is provided by the patient.

How can you protect patient health information in the workplace?

How Employees Can Prevent HIPAA ViolationsNever Disclose Passwords or Share Login Credentials. ... Never Leave Portable Devices or Documents Unattended. ... Do Not Text Patient Information. ... Don't Dispose of PHI with Regular Trash. ... Never Access Patient Records Out of Curiosity. ... Don't Take Medical Records with You When You Change Job.More items...•

Why is it important to protect patient information?

Protecting the security of data in health research is important because health research requires the collection, storage, and use of large amounts of personally identifiable health information, much of which may be sensitive and potentially embarrassing.

How to protect confidential patient information?

1. Adhere to workplace security and privacy policies in protecting confidential patient information. 2. Understand and be compliant with HIPAA rules and regulations. 3. Understand the definition of individually identifiable health information, known as protected health information (PHI), and when it can be shared, how it can be shared, ...

What are the responsibilities of a nurse?

1. Adhere to workplace security and privacy policies in protecting confidential patient information.

What is the job of a nurse?

As a nurse, your day is spent with your patients and their information. You review patients’ records, listen to their health histories, administer medication, and engage in therapy. It is well-known for experienced nurses that all patient information is confidential and federally protected; however, new nurses often doubt how to maintain ...

What is the purpose of the Health Insurance Portability and Accountability Act of 1996?

The Health Insurance Portability and Accountability Act of 1996 (HIPAA) and the Health Information Technology for Economic and Clinical Health (HITECH) Act established legal mechanisms to ensure privacy and security of medical identity and protected health information.

What is HIPAA regulated disclosure?

HIPAA established security requirements for the exchange of certain health information and regulated its disclosure. HITECH magnified HIPAA to promote the implementation of electronic health records and supporting technology in the United States.

What is the minimum necessary requirement for HIPAA?

The enactment of HIPAA established the “minimum necessary” standard. This standard requires PHI to be accessed only when necessary, to perform a job function. Unique login credentials ensure that PHI is only accessed with purpose, and audit logs ensure that PHI is not accessed excessively. With unique login credentials, administrators can grant access to PHI based on employees’ job functions. For instance, a nurse does not need access to patient’s billing information, as someone in the billing department does not need access to a patient’s health records.

Why is it important to keep a log of your login credentials?

To ensure that actions can be attributed to specific individuals, it is important that login credentials are never shared between employees. Unique login credentials allow you to keep an audit log, which is a requirement under HIPAA. An audit log is a way to track access to PHI, and includes who accessed what information and for how long. Audit logs minimize the risk of insider threats as they establish normal access patterns for each employee, ensuring that PHI is not accessed excessively.

Can employees access health records?

It is not permitted for employees to access personal health records using their login credentials. Employees must go through the same process of obtaining their records as patients.

Can you take patient records with you when starting a new job?

Employees may be tempted to take patient records with them when starting a new job . Taking patient records could give them an advantage in their new job, by bringing patients to the new practice. To prevent this from occurring, access to PHI should be immediately revoked, or severely limited, when an employee gives their notice.

Should employees leave paper records out?

Employees should never leave paper records out. Records should be kept in locked rooms or cabinets, no matter how long the employee is leaving their desk for. In addition, laptop and desktop computers should be locked and password protected. If you have PHI contained on thumb drives or other portable devices, they should also be kept in locked areas.

Is text messaging HIPAA compliant?

Traditional text messaging platforms are not HIPAA compli ant as they do not have the protections necessary to safeguard protected health information. If you wish to use text messaging to communicate PHI internally, within your organization, or with patients, you must use a healthcare text messaging platform. However, before sending any PHI using a healthcare texting platform, you must have a signed business associate agreement (BAA). A BAA dictates the protections that the business associate is required to have in place securing PHI. It also determines which party is responsible for reporting a breach should one occur.

Who must report suspected HIPAA violations?

Suspected HIPAA violations must be reported to an organization’s compliance officer. However, HIPAA requires employees to have a means to report suspected breaches anonymously, without fear of repercussions.

What is the minimum necessary requirement for HIPAA?

HIPAA requires organizations to adhere to the “minimum necessary” rule when accessing PHI. This means that employees should only have access to the information they need to perform their job function, and they should not excessively access patient files. Some employees may be tempted to access patient records out of curiosity, however, this violates HIPAA law.

Why do healthcare breaches occur?

A large portion of healthcare breaches occur due to human error, whether it is a lost/stolen device, clicking on a phishing email, or accidental disclosure of protected health information (PHI). Protecting patient information in the workplace can be a daunting task, however getting employees involved is the best way to manage HIPAA compliance.

Can healthcare text messages be used to transmit PHI?

Provided they are encrypted, enable access controls, and will sign a business associate agreement (BAA), healthcare text messaging platforms can be used to safely transmit PHI. Do not dispose of PHI in your regular garbage. Any document containing PHI must be disposed of properly.

Can you leave a document unsupervised?

Do not leave documents or portable device unsupervised. As stated previously, protecting patient information in the workplace is largely a human issue. Employees that leave portable devices or paper documents unattended pose a huge risk to their organization. When a device that is not password protected or encrypted is lost or stolen, ...

Can you take medical records with you when you change jobs?

Do not take medical records with you when changing jobs. When starting a new job, employees should never take patient records with them. Taking patient records may give them a leg up at their new job, as the information can be used to poach patients. However, this is a HIPAA violation that can lead to criminal charges.

Can you leave paper records out?

In addition, paper records should be left in locked filing cabinets or rooms. Leaving out paper records can easily lead to a healthcare breach, a curious employee or patient can easily view records left out in the open. In some cases, individuals with malintent can steal or copy paper records and distribute them further.

Why is nursing documentation important?

Nursing documentation is a knowledge source of patient and provable evidence demonstrating how decisions are made and decision outcomes are recorded. In other word, it really highlights what nurse do for patients (3).

Why is electronic documentation important for nurses?

Use of electronic documentation for nurses becomes relevant because this is where they acquire most of the necessary patient information (10) . In this regard, information security is a critical factor for the realization and implementation of electronic health records. EHR security management is very important (11). Security is defined as the protection of system items from accidental or malicious access, use, modification, destruction, or disclosure. As well as, security management is defined as ensuring the confidentiality and privacy through controlling access to intended information (12).

What is EHR in nursing?

The Electronic Health Record (EHR) is a patient care information resource for clinicians and nursing documentation is an essential part of comprehensive patient care. Ensuring privacy and the security of health information is a key component to building the trust required to realize the potential benefits of electronic health information exchange. This study was aimed to manage nursing data security in the EHR and also discover the viewpoints of hospital information system vendors (computer companies) and hospital information technology specialists about nursing data security.

Why are passwords important in EHR?

According to the experts’ viewpoint of this research, user name and password have the highest priorities among the methods of nurse authentication in EHR documentation. Similarly, in another studies, user name and password were considered as a standard mechanism for limitation of access to important information of patients and also a working electronic signing process in the HIS (20, 22-24). Although, in today world of technology, the use of biometrics identification techniques including fingerprint, iris scanning, voice and face recognition systems have been increased to identify individuals and control access (25).

Why is documentation important in health care?

Documentation is the most important of these changes in transition from a paper-based health record to an electronic health record (EHR) (4). Using modern technologies is unavoidable in the knowledge era, Electronic Health Record (EHR) is the new technology enabling health system evolution (5). The Institute of Medicine’s definition of the EHR is a set of components that form the mechanism by which patient records are created, used, stored, and retrieved and located in a health care setting (6). An EHR is used primarily for purposes of planning patient care, documenting the delivery of care and assessing the outcomes of care. In this regard, nursing documentation is an important component of EHR (7). EHR improve the quality of clinical documentation in the medical record (8). Computerized documentation will be the main mode of documentation in the future and is already used in many today’s facilities (9).

What is the California Department of Public Health's security requirements?

California department of public health has prepared information systems security requirements, some of the most important requirements, including conducting the periodic review of system security, establishing a process to review logs for unauthorized access to the system, encrypting confidential information, displaying the warning about unauthorized use of confidential information and providing role based access for authentication (26). From the experts’ point of view in this research, the same requirements were also emphasized in security requirements of the nursing documentation in EHR.

What are the levels of information security?

Based on Timmerman’s model of creating and maintaining document data integrity in an enterprise electronic health record, three levels of security including physical, administrative and logical control are needed in security administration program. Although all the level are important but administrative control can have the most effect in the decrease of the staff errors in data integrity (12). The administrative and logical controls were also emphasized as important levels of information security in present study. Moreover, high point were assigned to the administrative dimension in information security based on viewpoint of more information technology managers of hospital studied in Iran (16).

How to keep patient information secure?

There is no single security solution that can be used to secure patient information. To keep patient information secure you need to implement layered defenses – A range of protective mechanisms that slow down any potential attack and make data access much more difficult. This is often referred to as defense in depth.

What is HIPAA required for?

HIPAA requires healthcare organizations and their business associates to implement safeguards to ensure the confidentiality, integrity, and availability of PHI, although there is little detail provided on how to secure patient information in HIPAA regulations.

What is HIPAA compliant?

A secure (HIPAA-compliant) messaging platform that encrypts all communications. An intrusion detection system that monitors for file changes and irregular network activity. Auditing solutions that monitor for improper accessing of patient information.

What are the security measures that can be implemented as part of a layered security strategy?

Typical security measures that can be implemented as part of a layered security strategy include: A firewall to prevent unauthorized individuals from accessing your network and data. A spam filter to block malicious emails and malware. An antivirus solution to block and detect malware on your system.

What is vulnerability scanning?

Vulnerability scanning and penetration testing to identify vulnerabilities before they are discovered by hackers

Is a simple explanation required for a patient?

In most cases a simple explanation is all that is required. Patients just want reassurance that their health information is secure and will remain confidential.

Can you give detailed information about security controls?

If patients require more information or want details , you could explain that for security reasons you cannot provide detailed information about security controls you have in place. Just as you would not tell anyone where your safe is located and how many turns of the dial are required to open it.

Who does the chief nursing officer report to?

Chief nursing officer. Also known as a chief nursing executive, the chief nursing officer usually reports to the hospital CEO.

How can the nurse's problem be addressed?

The nurse's problem can now be addressed through treatment and confidential monitoring programs – and patients are no longer endangered. "It's important to say that 99% of nurses are extremely safe and very competent practitioners," Alexander emphasizes.

What are the problems with RNs?

Nurse practitioners and staff RNs report a variety of problems within health care facilities. Frequently reported issues include the following: 1 Inadequate staffing levels. 2 Lack of personal protective equipment and PPE violations. 3 Unsafe, unsanitary work environments. 4 Violence in areas such as emergency rooms and psychiatric units. 5 Colleagues whose unsafe practices endanger patients.

What is a nurse manager?

Sometimes called a head nurse, the nurse manager oversees operations for the entire unit and serves as a liaison between staff nurses and upper nursing and hospital management. Director of nursing.

What is a charge nurse?

With each new shift, a charge nurse is assigned to manage oncoming nurses on a particular unit, often in addition to his or her own direct patient care responsibilities. Nurse manager.

Why is it important to report a problem?

It's important to have a system in place and a collaborative process whereby concerns are addressed in a timely, patient-centered manner, Thomas says. "Reporting can help," she says. "Because, without identifying a problem or an issue, things continue to go on, day after day, the way they've been going – and that may not always be the best action or best course."

How does reporting start?

Reporting usually starts internally, by following the facility's reporting procedures and going up the chain of command.

What to do if you are unsure about sharing a patient's information?

2 — If you are unsure about sharing a patient’s information, seek guidance from your nurse manager.

Who is liable for protecting patient medical information?

But if an employee who is obligated to protect patient medical informationacted in a manner as this nurse did, the only potential liability is with the employee and not the employer.

What happens if a patient breaches confidentiality?

A breach of patient confidentiality can result in a lawsuit. Who is at fault -- and who isn't -- will be determined by the courts based on several factors.

What did the letter to Doe from the President and CEO of the facility informing him of?

A letter was sent to Doe from the president and CEO of the facility informing Doe that an unauthorized disclosure of his confidential health information did occur, appropriate disciplinary action had been taken and steps put into place to prevent such a breach from happening in the future.

What are the topics covered in the APN course?

Chapter topics include hypertension, diuretics, GI, critical care, sexually transmitted diseases, asthma, oncology, non-opioid analgesics, diabetes, weight loss, mental health conditions and more. APN tips are featured throughout the chapters to help clinicians in their prescribing practices. This course will help APNs meet the new ANCC 25-contact hour pharmacology requirement for recertification.

What is the nurse's inaction leading to?

Nurse’s Inaction Leads to Wrongful Death Lawsuit for Hospital

What is the duty of safekeeping a patient's confidential medical information?

The court opined that a medical facility’s duty of safekeeping a patient’s confidential medical information is “limited to those risks that are reasonably foreseeable and to actions within the scope of employment.”

What is the foundation for Keeping Nurses Safe?

Effective Communication Is the Foundation for Keeping Nurses Safe

What do nurses do when they are injured?

When a nurse is injured, there must be proper physical and emotional support from all levels in the organization. Everyone has a policy or protocol to follow when a patient becomes violent.

What are nurses frustrated about?

Nurses have become frustrated by what hospital administrators are asking them to do: Work in unfamiliar environments using unfamiliar tools and protocols, with people with whom they have not established trust. They are being asked to work in a context that increases their stress and perhaps makes them feel inadequate or unprepared, which leads to

Why is the year of the nurse important?

More than a year after COVID-19 began surging around the globe, the World Health Organization has extended the Year of the Nurse from 2020 to 2021 in recognition of the increased visibility of nurses’ contributions. Nurse leaders have always focused on providing resources while creating safe, effective workspaces. The pandemic has sometimes rearranged those priorities and challenged the safe environment. On nursing forums, nurses describe an absence of resources, infrastructure, and policies. They talk about a continued lack of PPE, staffing, support for mental health, infection control practices, and more. In the American Hospital Association 2021 Environmental Scan,1nurse leaders cite the top challenges during the pandemic as: • Communicating and implementing changing policies (55%)

What is the mantra of nurses?

As nurses embrace the mantra “Never Again” and consider whether to continue working in healthcare, the need for change is clear. We must heed the call from all corners to listen to, support, and protect nurses.2

What does listening to nurses' voices mean?

The more we listen to nurses’ voices, the better we can support and protect them.

Do nurses take phone calls?

Nurses field phone calls from patients’ family members all shift long. If they took all the calls, that’s all they would do, especially in situations where a patient has a large network of loved ones.

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