northwell hospital patient portal

What is the Northwell FollowMyHealth patient portal?

Some Northwell Health practices are affiliated with other patient portals. Click below for access. Northern Westchester Hospital Access the NWH Patient Portal (914) 242-7944 Phelps Hospital Access the myPMHC Patient Portal (866) 761-4325 Doctor Direct Direct communication with doctors and staff of OB-GYN Associates

What is the NWH patient portal?

Patient portal The FollowMyHealth patient portal is used with your Northwell account to give you more access to your personal medical records—from Northwell and other medical providers—and more control over your health care. With the patient portal, you can: View prescriptions and lab results Access notes from doctor appointments

How do I get medical records from Northwell?

Patient portal The FollowMyHealth patient portal is used with your Northwell account to give you more access to your personal medical records—from Northwell and other medical providers—and more control over your health care. With the patient portal, you can: View prescriptions and lab results Access notes from doctor appointments

What are the benefits of the patient portal?

The NWH Patient Portal —a secure, password protected website where you can access medical information from your hospital stay The Medical Records Office—offering printed medical records upon written request Phone (914) 242-7944 Have questions about how to use the Patient Portal? Call us—we’re here to help. What you can do with the Patient Portal

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Secure online access to your accounts. MyPhelps is a completely secure website that allows you to have access to your hospital records, medical history and other data. You can also use the MyPhelps patient portal to keep track of your dependent’s information. Through MyPhelps, you can have complete control over your medical information.

What is follow my health?

The FollowMyHealth patient portal is used with your Northwell account to give you more access to your personal medical records—from Northwell and other medical providers—and more control over your health care.

What is HCAHPS survey?

You may also be selected to participate in the Hospital Consumer Assessment of Health Providers and Systems (HCAHPS) survey after your discharge. This survey, backed by the U.S. Department of Health and Human Services, asks multiple-choice questions about your hospital stay and measures your satisfaction with the quality of your care. It is designed to be a standardized tool for measuring and reporting satisfaction across all hospitals in the U.S.

What are the rights of every patient?

Every patient has the right to receive treatment without discrimination based on race, color, national origin, religion, sex, sexual orientation, age, gender identity, gender expression or disability , in addition to other important rights.

What is included in a hospital bill?

Your hospital bill covers the cost of your room, meals, 24-hour nursing care, laboratory work, tests, medication, therapy and the services of hospital employees. You will receive a separate bill from your physicians for their professional services.

What is access to health services?

Access to health services is provided for those with communication needs or impairments.

Can you appeal a discharge decision?

Remember, being discharged doesn’t necessarily mean that you are completely well—it only means that you no longer need hospital services. If you disagree, you or your representative can appeal the doctor’s decision. If you are a Medicare patient, be sure you are given “An Important Message from Medicare” by the hospital’s discharge planner or caseworker. This details your rights to remain in the hospital for care and provides information on whom to contact to appeal a discharge decision.

Who is responsible for submitting bills to insurance?

The hospital is responsible for submitting bills to your insurance company and will do everything possible to expedite your claim. You should remember that your policy is a contract between you and your insurance company, and you have the final responsibility for payment of your hospital bill.

How to access medical records?

There are two ways you can access your medical records: 1 The NWH Patient Portal —a secure, password protected website where you can access medical information from your hospital stay 2 The Medical Records Office—offering printed medical records upon written request

What browsers work with NWH?

Note: The NWH Patient Portal works best with: Internet Explorer 9 (or above), Firefox, Mozilla, Chrome, and Safari. Internet Explorer 8 is supported only through compatibility mode. Accessing the portal through any other browser is not supported and may lead to loss of functionality.

How to pay bill at Northern Westchester Hospital?

If you need to review or pay a bill at Northern Westchester Hospital, you can pay your bill online or call our Patient Billing department at (914) 666-1701 .

What to do if you have questions about NWH?

If you have questions about the medical information shown in the NWH Patient Portal, please contact your primary care physician. If you require additional medical records, see information on our Medical Records Department below.

Can you view your health information at Northern Westchester Hospital?

By setting up an account in our Patent Portal , you can conveniently and securely view selected health information from your stay at Northern Westchester Hospital at any time. And it’s a great way to truly take control of your health.

Secure online access to your accounts

MyPhelps is a completely secure website that allows you to have access to your hospital records, medical history and other data. You can also use the MyPhelps patient portal to keep track of your dependent’s information. Through MyPhelps, you can have complete control over your medical information.

Signing up for MyPhelps is easy

A representative from the Admitting team will give you a registration code when you arrive at the hospital for any service. For security reasons, this code will expire after seven days. You may use it to register for a MyPhelps account .

Printed medical records

If you prefer not to use the MyPhelps patient portal, the Medical Records Department (also called the Health Information Management [HIM] department) can also release your medical records to you. You may visit the HIM department at the hospital or request the information by mail or fax. Requests will be processed within 10 business days.