how to sign up for patient portal university if missouri health system

by Winifred Donnelly 5 min read

Your MU Health Care - MU Health Care

20 hours ago University of Missouri Health Care patients (or their parents/guardians) can request online access to their health information by filling out the form below. Note: If you are unsure if you have an account or have forgotten your password, please use the Forgot password link on the HEALTHConnect login page. If you still cannot log in to your account, want to change the email … >> Go To The Portal


To create an account for yourself, register online or ask your health care provider to email you an invitation during your next visit. If you register online, you can choose to receive an access code via email or text message. That code will be used to create your new account.

How do I access my medical records at University of Missouri?

University of Missouri Health Care patients (or their parents/guardians) can request online access to their health information by filling out the form below. Note: If you are unsure if you have an account or have forgotten your password, please use the Forgot password link on the HEALTHConnect login page. If you still cannot log in to your account, want to change the email …

How do I sign up for the UofM patient portal?

The MyUofMHealth patient portal is a convenient way to manage your health information online. Connecting to the portal gives you access to your medical care when and where it’s convenient for you—24 hours a day, 7 days a week. Here are just some of the available features within your MyUofMHealth patient portal account:

What is the University of Missouri portal?

Health Facts® is a de-identified research database comprising health care data recorded during the course of day-to-day patient care encounters and aggregated from health systems that contribute to the database. Cerner maps, merges, and organizes the data into one database of consistent data elements suitable for research.

When should I register for the patient portal?

Login to the UMass Patient Portal, click “Appts,” and follow instructions at the top of the page to self-schedule. If you have symptoms, and/or a positive or symptomatic partner, do not use the portal to schedule testing; instead, call 413-577-5101 to schedule an appointment with a UHS provider. For an appointment in Women’s Health Clinic ...

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Are you a student coming to campus?

Please email UHS-HIM-Registration. Please include your UMID number, date of birth and a local address.

To restore your account

If you forgot your username or password, go to MyUofMHealth.org and click the Forgot Username? or Forgot Password? links. To submit a request, you will need your medical record number (MRN), which you can get by calling the Patient Portal Help Desk at 734-615-0872 (7:30 am - 4 pm).

To get help

If you have other problems with portal access, call the Patient Portal Help Desk at 734-615-0872 (7:30 am - 4 pm).

There's an app for that!

In your app store, select the " MyChart by Epic " app, then choose " MyUofMHealth ." Once you have the app, sign in with your patient portal log-on and password. Please note that documents such as records and letters cannot be viewed via the app.

What can I do with a portal account?

MyUofMHealth.org is a secure patient portal that allows UHS patients to:

Proxy access is available through the portal as follows

For patients 11-17 years old: Full access is available, but account is granted based on need as determined only by a provider

What is Show ME?

The Institute for Clinical and Translational Science's SHOW-ME Portal provides scientists with a comprehensive toolbox of information technology resources. The portal supports the collection, analysis and sharing of information by serving as a hub for a variety of applications, from data management tools to social networking sites for scientists.

How does the stroke registry affect research?

The stroke registry directly affects research with humans by fostering an interactive community of scientists and clinicians. This project also benefits researchers working with animal models of stroke by presenting new opportunities for interdisciplinary and inter-institutional collaboration. Investigators can make a request for research participants.

What is an RDB?

Research Data Broker (RDB) is an individual acting on behalf of the organization to collect and provide research data to researchers. To receive RDB designation an individual can submit the Research Data Broker registration form posted below. RDB applications must be sponsored by an MU SOM department chair, center director, or MU Health Care (MUHC) director (or higher-level authority) and approved by the Dean of Research in the SOM Office of Research.

What is the Biostatistics and Research Design Unit?

The Biostatistics and Research Design Unit provides statistical support as a partner in your research . Whether it be collaboration on grants, manuscripts, education, or data analysis, our five doctoral-level statisticians are prepared to assist you in your research activities. Researchers may request services from the Biostatistics group using the request form. Once submitted, your request will be reviewed, and a member of the Biostatistics group will contact you to begin collaboration.

What is REDCAP in research?

REDCap (Research Electronic Data Capture) is a web application created by Vanderbilt University to facilitate data acquisition and management for a wide variety of projects, especially Institutional Review Board (IRB)-approved clinical research and basic research. Data collected in the course of the research are managed by the program and can be analyzed separately by commonly used statistical packages, including SAS, Stata, SPSS, and R.

What is i2b2 in biology?

Informatics for Integrating Biology and Bedside (i2b2) is an informatics framework to leverage existing data for cohort identification, retrospective data analysis, feasibility study, and hypothesis generation.i 2b2 is an open-source system that was originally developed at Partners HealthCare System in Boston, Massachusetts through NIH funding. i2b2 provides an interactive tools for querying and exporting of data by end-users and does not require knowledge of any technical programming languages.

What is health facts?

Health Facts® is a de-identified research database comprising health care data recorded during the course of day-to-day patient care encounters and aggregated from health systems that contribute to the database. Cerner maps, merges, and organizes the data into one database of consistent data elements suitable for research. Health Facts® incorporates data from 90 health systems and over 600 facilities located in the United States.

1. When I try to register for the UMass Patient Portal, why does it tell me I'm not active?

In order for our portal to acknowledge your account, three requirements (entries) must be made:

2. I was able to register, but I never received an email to create my password

Please check your spam/junk folder. The email should come from noreply@medicat.com. If you cannot locate the email, then another option would be to use the "Forgot Password" link found in the lower right corner of the Login page: https://umass.medicatconnect.com/login.aspx.

3. Every username I try to create an account with doesn't work

It’s been our experience that when people are having difficulty with usernames already in use, it’s because they have already created an account and either didn’t realize it or don’t remember.

4. I'm having problems resetting my password

A frequent problem relates to the use of the "submit" button. Different results may vary when using the enter or return key, verses the "submit" button. Perhaps it’s not recognizing that you even changed your password. Please give it another try, and if you continue to have issues, contact uhsportalhelp@umass.edu.

5. I can't login. The main page won't load and just spins

Sometimes when people forget their username or password the main screen just sits there and spins and doesn’t give you an error message of ‘invalid password’ or something like that. Pain! We know! Try this…click on the ‘Login’ button…scroll down…enter your username and password from this screen.

6. I'm having difficulty uploading documents to the Patient Portal

The most common reason why many people receive error messages when trying to upload documents is because of the file type they are attempting to send. The error message below indicates the file types that are acceptable to upload. Please convert your document to one of these file types:

8. Why can't I create an account for my minor child?

Patient Portal accounts must contain a unique email address. Minor children typically do not have their own email address. Due to HIPAA regulations and patient confidentiality policies, these accounts cannot be created at this time.

MyChart Patient Portal

MyChart is a new patient portal that keeps all of your health information together in one place. Bill Pay and CareLink Re-Enrollment will continue to serve you.

Bill Pay Online

Bill Pay Online is for you to pay your statement for dates of service prior to July 11, 2020, if you have visits after July 11, 2020 please refer to MyChart. Call Customer Service at 210-358-9500 or toll free at 877-766-5533 Monday – Friday 8:30 a.m. - 5 p.m. or email questions at UHS.PBS@uhs-sa.com.

CareLink Re-Enrollment

View health information, request an appointment, message your provider, pay your bill, and more.

Parent and Guardian Access

Learn how you can sign up to view your child’s health information online.

Frequently Asked Questions

Have more questions about the UH personal health record? Visit our FAQ for more information.

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