north country orthopedic group patient portal

How do I make an appointment with North Country Orthopaedic Group?

Come to North Country Orthopaedic Group for a detailed evaluation of your musculoskeletal health. Don’t wait – call (315) 782-1650 now or use our online appointment request form.

How do I contact Lowcountry ortho?

Any questions concerning the status of your request should be submitted by logging into the patient portal via our website, www.lowcountryortho.com. Click on quick link quick links/ Patient portal. Log-in and send a message to submit a question.

What is the new patient portal?

We’re excited to announce the pending launch of our new patient portal. The new patient portal will help us in our mission to provide convenient and efficient patient care. While we make this transition our existing prior patient portal will no longer be supports. If you need assistance, please call our office at (760) 724-9000

What happens if Lowcountry orthopaedics does not collect my co-pay?

Lowcountry Orthopaedics will be in violation of our contract with your carrier if we do not collect your co-pay and/or co-insurance at the time of service. We will make every effort to work with you regarding any past due balance issues.

What to do if you have an emergency at Lowcountry Orthopaedics?

In case of an emergency outside of regular office hours including weekends, holidays, or after 5:00 PM, call the regular office number and our answering service will contact the on-call physician. If you believe the emergency is serious or life-threatening, call 911 or go directly to an emergency room for immediate care. Identify yourself as a patient of Lowcountry Orthopaedics and have someone notify our office.

How long does it take to refill a prescription at Lowcountry Orthopaedics?

If you need to refill a prescription in between appointments, below is the Lowcountry Orthopaedics and Sports Medicine Policy: * Prescription refill requests require 24 hours to be processed.

Does Lowcountry Orthopaedics have co-pay?

Lowcountry Orthopaedics will be in violation of our contract with your carrier if we do not collect your co-pay and/or co-insurance at the time of service.

Where are medical records stored?

Medical Records are stored in an employee-only access area.

Where is the original signed release form kept?

The original signed release form is maintained in the patient’s chart.

Who is responsible for releasing medical records?

It is the Practice’s responsibility to protect the records against loss, defacement, and tampering, as well as authorized use a signed consent by the patient or legal guardian is required before medical records or x- rays can be released to a physician’s office, attorney, or any other organization.

Is Lowcountry Orthopaedics a specialty practice?

We recommend patients read their policy book or call their insurance company to learn about benefits and coverage of their policy. Lowcountry Orthopaedics is considered a SPECIALTY practice. Many insurances will not pay for specialty practice charges unless a referral is given from the primary care physician.