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What is the MyChart patient portal?

With the Trinity Health MyChart patient portal, staying connected to your health has never been easier. Our online portal offers you a simple way to manage your health care. MyChart is secure and available 24/7 from your phone, tablet or computer. Error: Please enable JavaScript in your browser before using this site.

What information can I find in the hospital patient portal?

At the hospital patient portal, you can access read-only medical information through our secure server. This includes educational materials, information on your current medications, allergies, immunizations, health issues, and lab test results. All information is pulled directly from your electronic health records.

Where do I send my medical records to MercyOne Des Moines?

MercyOne Des Moines Medical Center, Attn: Medical Records/ROI, 1111 6th Avenue, Des Moines, IA 50314 To request a copy of your medical records for MercyOne Des Moines, MercyOne West Des Moines or MercyOne clinics, follow the steps below.

Is mycancercare for urgent or emergency requests?

MyCancerCare is not for urgent or emergency requests. If you have an immediate health need or your request needs an answer right away, please call your provider’s office or hospital. It may take up to two business days to receive a response via MyCancerCare.

Manage Your Health with the MyChart Patient Portal

With the Trinity Health MyChart patient portal, staying connected to your health has never been easier. Our online portal offers you a simple way to manage your health care. MyChart is secure and available 24/7 from your phone, tablet or computer.

Log In to MyChart

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MyChart allows you to

Schedule an appointment yourself or request to be contacted. View details about future appointments, including instructions and driving directions, or cancel appointments you no longer need.

About Trinity Health

Your health provider is a part of Trinity Health, a mission-based health system with 92 hospitals across the nation, which includes eight hospitals, 16 health centers and more than 3,600 physicians in Michigan.

Questions?

If you have questions about MyChart, your health information or how to access your previous portal, please visit our Frequently Asked Questions page.

My OneCare

MercyOne My OneCare is an online electronic health record and patient web site. Log in below and get started.

Clinic Patient Portal

LOGIN HERE -- My OneCare is a free, secure electronic tool that gives you access to your hospital or clinic records at any time.

Hospital Patient Portal

LOGIN HERE -- My OneCare is a free, secure electronic tool that gives you access to your hospital or clinic records at any time.

Cancer Patient Portal

LOGIN HERE -- My CancerCare is a free, secure electronic tool that gives you access to your cancer care records at any time.

Request Copy of Medical Records

MercyOne Des Moines Medical Center, Attn: Medical Records/ROI, 1111 6th Avenue, Des Moines, IA 50314

Online Access to Your Personal Health Information

At the hospital patient portal, you can access read-only medical information through our secure server. This includes educational materials, information on your current medications, allergies, immunizations, health issues, and lab test results. All information is pulled directly from your electronic health records.

Get Your Medical Records in the Apple Health App on iPhone

If you are having trouble using the patient portal or logging in, contact our 24/7 support line at (877) 621-8014.