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Grievance Procedure. Any complaints regarding visitation from a patient, support person or individual who is or wants to visit a patient may contact a Patient Relations Representative by calling 239-624-4922 (DNH) or 239-624-6210 (NNH). After normal business hours, on weekends and holidays, please ask to speak with an Administrative Coordinator.
After you submit the request, we will set up your appointment. If you have any questions, please contact us at 847-618-2000. Indicates a required field. We need to collect some information about the patient in order to schedule this appointment. If …
Medical Record Copy Fees. A fee for medical record copies may apply. A patient whose records are copied and sent to another healthcare provider for the purposes of continuing medical care does not pay a fee for medical record copies. Request for medical record copies for any use other than medical care may be subject to a fee.
The HIPAA Privacy Rule permits healthcare providers to impose a reasonable, cost-based fee to an individual requesting a copy of medical records. Patients or the patient’s legal guardian will be notified if any fees apply prior to the request being processed.
In order to request your medical records online you must have the following: You must be 18 years or older. Have a smartphone with a camera and texting capability. Have a valid driver’s license or other official government issued picture ID to request medical records online.
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What is MyBCH?#N#MyBCH offers patients personalized and secure online access to their health care team and important information from their electronic health record. With MyBCH, a patient can:
Hospital-related services, call Patient Financial Services at 303-415-4700. BCH physician bills, call CMA Physicians of BCH at 303-415-4766. For questions relating to a date of service on or after October 1, 2019: Please call the Patient Service Center at 303-415-5300.
On Oct. 1, 2019 , BCH replaced both of its current EHRs with the integrated Epic system. We are excited about the system switch because Epic is widely considered the best and most comprehensive EHR system available. In fact, it’s become a new health care standard, upgrading patient care across the country. Epic provides our doctors and nurses with the tools to work and communicate more effectively, which helps provide you with a better overall patient experience.
What is proxy access?#N#Proxy access lets an individual view the medical records of another person and make medical decisions for that person. A proxy is a parent or legal guardian of a child; the legal guardian or holder of a health care power of attorney for individuals age 18 or older; or another legally recognized Personal Representative. A Personal Representative is a person who has the authority under state law to consent to treatment on behalf of the patient; including court-appointed guardians and parents on behalf of unemancipated minors.