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myMedStar is a free, secure online patient portal where you can keep track of your health information 24/7. Enroll Now! Use proxy access to manage your loved one's health information. Search our most frequently asked questions. Log in to our secure online payment portal to pay your bill.
Authorization Request Form Visit the provider portal to submit initial authorization requests online at MedStarProviderNetwork.org Fax completed form to: 1-855-431-8762 Phone number: 1-855-242-4875 * = Required Information Requestor’s Contact Name:
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MedStar Family Choice follows a basic pre-authorization process: A member's physician forwards clinical information and requests for services to MedStar Family Choice by phone, fax, or (infrequently) by mail.
MedStar Family Choice is proud to share with our provider community our timeliness in completing and providing authorizations for standard (non-urgent) requests for services.
MedStar Family Choice pays for a wide variety of medications, as outlined in our formulary. If a physician feels it medically necessary to prescribe a medication not on the formulary, the physician may submit this request to MedStar Family Choice.
In accordance with the Emergency Medical Treatment & Labor Act (EMTALA), MedStar Family Choice will pay claims for all medical screening examinations when the request is made for examination or treatment for an emergency medical condition, including active labor.