my patient portal wakemed

What is the mywakehealth patient portal?

Our myWakeHealth patient portal is a free, simple and secure way to help you better access the information you need to manage your care. You can: The myWakeHealth portal is safe from unauthorized access. It's password-protected and encrypted. Want Access on the Go?

How can current patients access information in wake internal medicine consultants?

For your convenience, Wake Internal Medicine Consultants allows current patients to access information through your Patient Portal. To log into your portal account, please click here.

How do I contact WakeMed for assistance with remote access?

If you want personal assistance with Remote Access installation, please contact WakeMed Physician Development at 350-8004 or the Information Services Help Desk at 350-8700.

How do I contact WakeMed MyChart customer service?

E-mail Secure MyChart Customer Service Form or call (919) 350-2288 to speak with a member of the WakeMed MyChart staff. Remember, WakeMed MyChart is not to be used for urgent needs. If you are experiencing a medical emergency, please dial 911.

See more

Online

You can sign up now using a third-party secure system to verify your identity.

By Mail

You can fill out an online form to request an activation code in the mail. This can take 5-7 business days.

With Activation Code

You can use the activation code provided on your After Visit Summary (AVS) or billing statement.

In Person

If you want to sign up in person at any of our clinics, simply ask our staff to help you while you're there.

Frequently Asked Questions

View myWakeHealth FAQs to get answers to questions about enrollment, accessing a family member's records, technical issues and more.

How to access WakeMed email?

If you need to access your e-mail, calendar or contacts, the quickest way to do so from any device is to use Web Mail. Simply go to https://outlook.office.com and enter your WakeMed credentials. Once the two-Factor authentic ation is completed you will have full access to your emails. Launch Web Mail.

What are the prerequisites for WakeMed?

Prerequisites: Dedicated WakeMed PC (turned on and connected), the workstation name of your PC, Duo account, home PC (Windows, Mac), Internet connection.

How long does it take to enroll in Duo Security?

Enrolling in Duo Security is easy, will take approximately two minutes and must be completed while you are logged into the WakeMed network in a WakeMed facility . If you never visit a WakeMed facility, please contact the Information Services Help Desk by calling 919-350-8700.

Does WakeMed require Duo Security?

All employees who remotely access WakeMed email or the WakeMed network using Citrix or VPN are required to enroll in Duo Security. This two-factor authentication process enhances the security of your account and our network by using a secondary device to verify your identity, preventing unauthorized access to the WakeMed network even if a hacker knows your login and password.

Who fills out Remote Access User Agreement?

Each staff member who needs access should fill out a Remote Access User Agreement.