mihs patient portal

What can I do with the MHS Genesis patient portal?

Patient Estimates Click here to browse a list of some common services we offer and get an estimate. Request prescription refills Send a refill request for any of your refillable medications; Manage your appointments Schedule your next appointment, or view details of your past and upcoming appointments; Pay As a Guest

How do I access the patient portal?

We would like to show you a description here but the site won’t allow us.

What is the secure patient portal (spp)?

About the MHS GENESIS Patient Portal. The MHS GENESIS Patient Portal is a secure website for 24/7 access to your health information, including managing appointments and exchanging messages with your care team. The new patient portal is launching at sites as MHS GENESIS deploys, replacing the TRICARE Online Secure Patient Portal.

How do I upgrade my Tricare Patient Portal account?

Patient Portal DS Logon To create ant then access the MHS GENESIS Patient Portal, visit https://patient.mhsgenesis.health.mil If you do not have a common access card (CAC) or a MyPay account, you will need to create a DS Logon account to access the Patient Portal. Under the DS Logon column, click "Need an account" to begin the signup process.

800-538-9552

To create ant then access the MHS GENESIS Patient Portal, visit https://patient.mhsgenesis.health.mil

What are the chief benefits of MHS GENESIS?

MHS GENESIS is the first Department of Defense-wide electronic health record to be used by all military treatment facilities. By the time that MHS GENESIS is fully implemented throughout all of the DoD, patients will be able to receive care from any military treatment facility knowing that their health records will follow them.

How is MHS GENESIS different from CAL MED's current electronic health record systems?

Like all Army military treatment facilities, CAL MED currently uses several electronic health record systems for inpatient records, outpatient records, emergency room records, and other areas of care. While care teams can view patients' records in the different systems, this requires extra time to navigate all of the records.

What will I notice about what's new with MHS GENESIS?

The primary difference that patients will notice is the Patient Portal. While receiving care at MTFs which use MHS GENESIS, patients will no longer use RelayHealth and Tricare Online except for limited functions, such as requesting new providers.

When will I be able to start using the MHS GENESIS Patient Portal?

While patients may be able to log on to the Patient Portal and explore it during the weeks leading up to the transition to MHS GENESIS, the Patient Portal will not be active until September 7, 2019.

When patients move, will their new military treatment facilities be using MHS GENESIS?

The Department of Defense has a multi-year plan for all military treatment facilities to transition to MHS GENESIS. CAL MED is in the second wave of military treatment facility to transition to MHS GENESIS.

TOL Secure Patient Portal

The TOL Patient Portal (also referred to as "TRICARE Online" or "TOL") is the current secure patient portal that gives registered users access to online health care information and services at military hospitals and clinics.

MHS GENESIS Patient Portal

MHS GENESIS is the new secure patient portal for TRICARE. It will eventually deploy to all military medical and dental facilities worldwide and replace the TOL Patient Portal.

Using MHS GENESIS and TOL Together

If you’re already a registered user on the TOL Secure Patient Portal, MHS GENESIS works much the same way.

Log in to your Secure Patient Portal

If your military hospital or clinic uses TOL, click here to log in: >>TRICARE Online

MHS GENESIS is Here!

On April 24, 2021 the Department of Defense’s new electronic health record (EHR), MHS GENESIS, has launched here at Irwin Army Community Hospital. MHS GENESIS has replaced TRICARE Online at this facility.

What is MHS GENESIS?

MHS GENESIS is the new EHR that provides you and your doctors enhanced, secure technology to manage your health information. When fully deployed, MHS GENESIS will be the single health record for service members, veterans, and their families. >>Learn More about MHS GENESIS

What is the MHS GENESIS Patient Portal?

Along with the new EHR, the MHS GENESIS Patient Portal is a secure website available 24/7 that gives you access to your health information. Through the MHS GENESIS Patient Portal, you can:

What does this mean for me?

MHS GENESIS and the MHS GENESIS Patient Portal are replacing TRICARE Online, including the patient portal and secure messaging at this facility.

What happens next?

Appointment availability from April through June may be affected, and appointment times may increase as our medics adjust to new technology and workflows. We appreciate your patience and understanding as we integrate MHS GENESIS to provide you with top-notch care.

Resources

Here are some helpful tips to speed up the registration process when you arrive for a doctor’s appointment or hospital stay.

Billing and Insurance

Here you can verify what insurance plans we accept and find other helpful information about your bill and insurance.

Why Choose Valleywise Health

We’ve been helping patients in Arizona for over 140 years, providing exceptional healthcare to all patients without exception. Our dedicated and well-trained physicians from District Medical Group, as well as our outstanding nurses and staff all have one thing in mind – giving you and your family the best care possible.