middlesex hospital patient portal login

Who can access the Middlesex Health Portal?

This portal is for Middlesex Health personnel and affiliated staff only. Unauthorized access is prohibited.

How do I get help with patient portal assistance?

For more information, please read our responses to the most frequently asked questions . If this page does not answer all of your questions, or you need non-urgent assistance, you can also call our Patient Portal Assistance Line at 860-358-6080 or email us at myMiddlesex@middlesex.org

Can I still access my previous patient portals?

However, for a limited time, you will still be able to access your previous patient portals using the links below. Please note: your providers will no longer be adding information to your old portal or monitoring the old portal. For more information, please read our responses to the most frequently asked questions .

Call the Support Center

Please Note: Phone support is not available on New Year's Day, Memorial Day, 4th of July, Labor Day, Thanksgiving (day of and day after), Christmas Eve, Christmas Day, and New Year's Eve.

Submit an Online Help Request Form

Please click the button above to submit an online help request. A member of our team will contact you within three business days.

What issues can the Support Center help with?

Troubleshoot common issues, such as messaging your provider, finding test results, requesting prescription refills, updating your settings and more.

Can I reset my username or password myself?

Yes! If you have forgotten your username or password, you can use self-service to reset either one.

When will Middlesex Health bill be available?

ON or BEFORE February 28, 2020. If your appointment or other visit to Middlesex Health occured BEFORE February 29, 2020, your bill will not be available in MyChart. You can still pay this bill online through our previous system, or you can pay by phone at 860-358-4870.

How to pay my bill on MyChart?

There are two ways to pay your bill through MyChart. You can log into your MyChart account and click "billing" or you can pay as a guest (no login required). Sign into MyChart Pay as a Guest. If you don't have a MyChart account but would like to set one up today, please click here.

Does Middlesex Health use Epic?

Middlesex Health uses Epic as our electronic medical record system. Epic creates a single medical and financial record for each patient—this means that you can pay your bill through MyChart, the patient portal powered by Epic. There are two ways to pay your bill through MyChart.