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by Drew Paucek 10 min read

Patient Portals - Massachusetts General Hospital

4 hours ago 800-711-4644. Massachusetts General Hospital's patient portals are online resources that help patients manage their condition or obtain a second opinion as well as arrange a virtual visit with their doctor or renew a prescription. Center for Connected Health. The Center for Connected … >> Go To The Portal


What are MassHealth patient portals?

Massachusetts General Hospital's patient portals are online resources that help patients manage their condition or obtain a second opinion as well as arrange a virtual visit with their doctor or renew a prescription. Center for Connected Health

How do I enroll in patient gateway?

If you are not enrolled in Patient Gateway, simply go to www.patientgateway.org and click on "Enroll Now." Respond to the questions and click "Next" to complete the enrollment process. 1. Download the authorization form for the facility from which you are requesting records.

How do I Complete my registration with the patient service center?

You can contact us at the following telephone numbers to complete your registration: When speaking with a Patient Service Center representative, please be prepared to answer the following: *Optional items are questions we ask of all our patients to support efforts to provide better affirming care for everyone.

How do I request a medical authorization for medical records?

Choose method of receipt by clearly indicating the mailing address, fax number, email address or select Patient Gateway, if available, to send the records to 3. Sign and date the completed authorization form. 4. With all required information included, please fax or mail your request to: Do not e-mail this request.

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How do I find my medical record number MGH?

The Medical Records Department can provide you with copies of your medical records related to care at a facility. Please note: You can contact us by email, mail or fax, or phone (617-726-2361); there are no walk-in services.

How do I get the activation code for Mass General Brigham patient Gateway?

When you're approved, you will receive an email or a letter with your activation code and instructions on how to activate your Mass General Brigham Patient Gateway account. If you have any questions, please contact us at 800-745-9683.

What is mass general Brigham patient Gateway?

Patient Gateway is a secure electronic portal offered by Mass General Brigham to help you better manage your own health or the health of a family member.

What is patient portal app?

Patient portal apps typically allow patients to share their health records with providers, enabling them to gain a longitudinal view of their patient's health history. Like Epic's MyChart, some apps even allow patients to provide temporary access to their medical records via a code.

How do I register with Mass General hospital?

Registering as a Patient at Mass General New patients may register by calling the Mass General Registration and Referral Center at 866-211-6588. The center is open Monday through Thursday, 8:00 am to 6:00 pm and on Friday from 8:00 am to 5:00 pm.

How do I upload a document to patient Gateway?

While logged into the Patient Portal, click on the blue “Labs & Documents” button on the right-hand side of your screen. 2. Next, please click on the green “upload new document” button in the middle of the screen.

Is Mass General the best hospital in the world?

Massachusetts General Hospital has been ranked #2 in U.S. News & World Report's Best Hospitals 2019-2020 and is the only hospital among the 5,000 institutions evaluated to rank across all 16 specialties.

Did Mass General and Brigham merger?

In November 2019, the former Partners HealthCare rebranded to Mass General Brigham to highlight the system's two flagship hospitals: Massachusetts General Hospital and Brighman and Women's Hospital, both in Boston.

Is Mass General Brigham the same as Mass General hospital?

In late November 2019, Partners HealthCare made the decision to rebrand as the new name Mass General Brigham to reflect upon the organization's best known assets, Massachusetts General Hospital and Brigham and Women's Hospital and to unify the largest employer in Massachusetts.

How do you use patient portal?

If your provider offers a patient portal, you will need a computer and internet connection to use it. Follow the instructions to register for an account. Once you are in your patient portal, you can click the links to perform basic tasks. You can also communicate with your provider's office in the message center.

What types of patient portals are there?

There are two main types of patient portals: a standalone system and an integrated service. Integrated patient portal software functionality usually comes as a part of an EMR system, an EHR system or practice management software. But at their most basic, they're simply web-based tools.

When did patient portals start?

In the late 1990s and early 2000s, the earliest adopters of patient portals began offering electronic tools for patient-centered communication, often “tethered” to their integrated electronic health record system.

What app does Massachusetts General Hospital use?

Using the Apple Health App. iPhone® users receiving care at Massachusetts General Hospital and all other Mass General Brigham entities can now use the Apple Health app to access and visualize key parts of their current health records, including allergies, conditions, immunizations, labs, medications, procedures and vitals.

How to schedule an appointment with Patient Gateway?

How to schedule an appointment through Patient Gateway: Log in to Patient Gateway. Click the “Appointments” tab, then select “Schedule an Appointment”. Follow the prompts to select an appointment time that works best for you. Once you’ve completed all the prompts, your appointment will be scheduled.

How to connect to a doctor?

Connecting with your doctor’s office has never been easier. Through Patient Gateway, you can: 1 Check lab and imaging results, as well as letters and other reports from your providers 2 Access your health information from a non-Mass General Brigham institution if they are using the same electronic health record vendor (known as Epic) 3 Send non-urgent messages to your provider’s office 4 Request and view appointments, or make your own appointments (available at select offices) 5 Receive summaries of your visits 6 View, update or renew medications 7 Pay your medical bills online 8 Browse a library of trusted health information 9 Update your contact information 10 Complete questionnaires prior to your next visit 11 If applicable, enroll as a proxy representative when caring for a loved one or minor 12 Go green and conserve paper

What is Massachusetts General Hospital?

Guided by the needs of our patients and their families, Massachusetts General Hospital aims to deliver the very best health care in a safe, compassionate environment; to advance that care through innovative research and education; and to improve the health and well-being of the diverse communities we serve.

Is Mass General Hospital the best hospital in the world?

Mass General is consistently ranked among the best hospitals in the country by U.S. News & World Report. Our ranking is based on our quality of care, patient safety and reputation in 16 different specialties. Our commitment to excellence means that you receive the best care possible.

What department can provide you with medical records?

The Medical Records Department can provide you with copies of your medical records related to care at a facility.

What is medical records?

About medical records. Medical records include, but are not limited to a patient’s medical history, test results, office visit notes, discharge summary, and operative reports of treatments and medical services. The Medical Records Department can provide you with copies of your medical records related to care at a facility.

Can you get a radiology film from the hospital?

The Medical Records Department cannot provide radiology films or CDs. For radiology films or CDs, please contact the Radiology Department or facility from which you received services or care. The Medical Records Department cannot provide copies of hospital bills.

Is the medical records office closed?

The medical records offices are closed indefinitely to patient walk-in services effective Thursday March 19, 2020 due to COVID -19. Additional authorization may also be required for the release of specifically protected or privileged information. Certain information can take up to 30 days for processing.

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