mercy patient portal des moines iowa

by Ara Dooley Published 3 years ago Updated 2 years ago 6 min read

Patient Portal Medical Records - MercyOne Des Moines

36 hours ago Hospital form: Fax to: 515-633-3851, or mail: Attn: Medical Records, MercyOne Des Moines Medical Center, 1111 6th Avenue, Des Moines, IA 50314. Clinic form: Fax to: 515-358-6996, or mail: MercyOne Central Iowa Clinics Administration, 405 SW 5th Street, Suite F, Des Moines, IA 50309. Please note -- include the patient’s signature and date of ... >> Go To The Portal

Where do I Mail my medical records to MercyOne Des Moines?

Print the form: 2. Return completed form: Hospital form: Fax to: 515-633-3851, or mail: Attn: Medical Records, MercyOne Des Moines Medical Center, 1111 6th Avenue, Des Moines, IA 50314 Clinic form: Fax to: 515-358-6996, or mail: MercyOne Central Iowa Clinics Administration, 405 SW 5th Street, Suite F, Des Moines, IA 50309

How do I send a hospital form to MercyOne?

Hospital form: Fax to: 515-633-3851, or mail: Attn: Medical Records, MercyOne Des Moines Medical Center, 1111 6th Avenue, Des Moines, IA 50314 Please note -- include the patient’s signature and date of signature, located at the bottom of the form.

How do I access the patient portal?

It connects to your hospital and clinic to keep your online records up to date. How can I access my Patient Portal? When you are on the MercyOne.org website, find the black "My Home Location" bar at the top of any page and select your home MercyOne location from the dropdown menu.

Where can I get directional assistance at MercyOne?

For directional assistance, feel free to contact the MercyOne Operator at (515) 247-3121. You may also visit any of our information desks, conveniently located near most main entrances and staffed by volunteers who can provide directions and maps, answer questions, and arrange for wheelchairs and patient escorts.

What is the app for patient portal?

Through their patient portal account, they can send messages to their doctor, book appointments, request prescription renewals, access important documentation, and receive practice updates. The patient portal is also available through a mobile app called PortalConnect.

Does Mercy One have an app?

You can also download apps to your phone or tablet to access your records. The apps are located in the standard Apple or Android app stores.

What is patient Web portal?

A patient portal is a secure online website that gives patients convenient, 24-hour access to personal health information from anywhere with an Internet connection. Using a secure username and password, patients can view health information such as: Recent doctor visits. Discharge summaries. Medications.Sep 29, 2017

What is FollowMyHealth portal?

FollowMyHealth is an online tool that gives you anywhere, anytime access to your personal health records. This allows you to take a proactive role in managing your care. Many healthcare providers and physicians use FollowMyHealth as their main engagement platform.Feb 24, 2020

How do you use mercy?

Using your internet-enabled device, you can sign in to MyMercy to see your test results, medications and care team's summary of your current health concerns and conditions. You can also email your care team, schedule appointments, complete questionnaires prior to arrival and renew prescriptions online. It's free.

When did patient portals start?

In the late 1990s and early 2000s, the earliest adopters of patient portals began offering electronic tools for patient-centered communication, often “tethered” to their integrated electronic health record system.Apr 7, 2016

Why do patients not use patient portals?

This is due to a lack of internet access. According to the AMA, 25% of people don't use a patient portal because they don't have internet access. Over one in six people in poverty don't have internet access.Nov 11, 2021

What are the different types of patient portals?

There are two main types of patient portals: a standalone system and an integrated service. Integrated patient portal software functionality usually comes as a part of an EMR system, an EHR system or practice management software. But at their most basic, they're simply web-based tools.Feb 12, 2021

Is FollowMyHealth the same as my chart?

Reviewers felt that MyChart meets the needs of their business better than FollowMyHealth. When comparing quality of ongoing product support, reviewers felt that MyChart is the preferred option. For feature updates and roadmaps, our reviewers preferred the direction of MyChart over FollowMyHealth.

How do you use FollowMyHealth?

FollowMyHealth makes it easy to do just that. Log in via your desktop or download our mobile app in the App Store or Google Play Store. You can also create an account when your doctor texts you a link to your care summary.

How do I connect to FollowMyHealth?

Step 1: In the FollowMyHealth® platform, select “My Account” in the top right-hand corner. Then select “My Connections” from the drop-down list. Step 2: On this screen, click the button on the right that says, “Add Organization” and give the appropriate information.

Access Cancer Patient Portal

The CHI My CancerCare patient portal gives you online access to your radiation oncology medical records. With this access, you can:

How to sign up for My CancerCare

Please note that it may take up to 2 business days to receive confirmation of your appointment and prescription request.

Copy of Your Medical Records

To request a copy of your medical records for MercyOne Des Moines, MercyOne West Des Moines or MercyOne Central Iowa Clinics, follow the steps below.

MercyOne Clinic - Adult Forms

Please print and complete prior to your visit. To protect your personal information please DO NOT fax or email forms.

Treatment Consent

During the registration process, you will be asked to sign a General Consent for Treatment form that allows MercyOne to treat you as a patient. Please read this form carefully. The registration staff will be happy to answer questions.

Insurance

At the time of registration, you will be asked to provide either a current insurance card or information about your current insurance carrier, as well as any specific forms or original documentation (claim forms, authorizations, referrals, etc.) required by your carrier.

Payment At Registration

MercyOne requests the patient portion of charges be paid at time of registration. The amount varies depending on your insurance coverage. Most policies require patients to pay a deductible and a percentage of the remaining cost of services (co-payments).

What is NextGen Patient Portal?

The NextGen Patient Portal allows you to connect with your doctor or primary care provider at a time that works best for you. Request an appointment, communicate with your doctor’s office and get health information online.

Do you call the hospital patient portal?

Do not call the Support Center number for the hospital patient portal. If you are experiencing a medical emergency, please call 911 and do not use online messaging.

What is a Patient Portal?

Similar to online banking or other secure websites that you use every day, the Patient Portal is an online tool or app for your smartphone or tablet that allows you to manage your health care information anytime, anywhere that is convenient for you. It connects to your hospital and clinic to keep your online records up to date.

How can I access my Patient Portal?

When you are on the MercyOne.org website, find the black "My Home Location" bar at the top of any page and select your home MercyOne location from the dropdown menu. Then click the "Patient Portal" button in the top right corner and use your login.

Can I use Patient Portals during an emergency?

Do not use these tools for urgent medical help. In an emergency, call 911 or your doctor's office to get immediate attention.

Who do I contact to gain access to my records online or ask for technicial support with problems?

Navigate to your Home Location on the MercyOne website and click the Patient Portal for phone and support information for your specific Patient Portal.