mercy medical sioux city iowa patient portal

Does MercyOne Siouxland Medical Center have access to my medical records?

Our Medical Records department does not have access to that information. We offer an easy and secure method for paying your MercyOne Siouxland Medical Center bills online. We accept Visa, MasterCard, Discover, American Express and e-checks for your convenience.

What is the patient portal at Mercy Hospital?

Patient Portal. Mercy’s Patient Portal allows you to view parts of your electronic medical record from anywhere with Internet access. It provides personal health information about recent services you received at Mercy Hospital. Information for a specific visit to the hospital will be available 24 hours after discharge.

Where can I find NextGen clinic patient portal?

NextGen Clinic Patient Portal is now available at several MercyOne Siouxland Clinics. The NextGen Patient Portal allows you to connect with your doctor or primary care provider at a time that works best for you. Request an appointment, communicate with your doctor's office and get health information online.

How long does it take for a Mercy Hospital test to be updated?

Information for a specific visit to the hospital will be available 24 hours after discharge. It will be updated after two weeks. Test results may take up to 7 days.

Can I get a Mercy account at 18?

A: No, accounts are not available for anyone under the age of 18 years. Parents and guardians must use the current system of requesting documents from Mercy’s Clinical Information Systems Department (Medical Records) with appropriate identification and authorization. More information.

What is MyMercy?

Similar to online banking or other websites people use every day, MyMercy is an online tool that allows you to manage your health care information 24 hours a day, seven days a week, when it’s convenient for you.

Why is MercyOne Siouxland Medical Center offering it?

MyMercy will serve as an important new way for patients to engage with and understand their health information 24/7.

How much does it cost?

MyMercy is free to use and is a service of MercyOne Siouxland Medical Center.

Is my medical information safe on MyMercy?

Absolutely. MyMercy uses the latest security measures to ensure that details about a patient’s health stay between them, the hospital and their care team.

What if I have questions about the portal, my MyMercy account or my medical records?

Call our Support Center at 1-877-448-1721. Please do not call your primary care physician. My doctor’s office uses something similar called NextGen.

Why do I need to re-register for a MyMercy account?

MyMercy has completed a security update. This update will make accessing your medical information online, through a computer, tablet or smartphone, safe and easy. It will also provide you with a better user experience and enhanced security. There have been no security breaches with your current account.

How do I re-sign up MyMercy account?

We invite you to re-register your account with MyMercy and follow these instructions: