mercy medical center durango co patient portal

What demographic information is available at Mercy Regional Medical Center?

Demographics maintained by hospital (gender, race, ethnicity, date of birth, preferred language) Online healthcare information is available to patients 18 years and older and who have been a patient at Mercy Regional Medical Center on or after January 1, 2014.

Does Mercy accept families under the Colorado Child Care Assistance Program?

We accept families under the Colorado Child Care Assistance Program. The intention of Mercy Employee Child Care Center is to serve the needs of Mercy Hospital employees on a space-available basis. However, it is important for our center to remain as full as possible.

What does a chaplain do at Mercy Hospital?

Chaplains participate in Mercy Hospital's Touch, Love, and Compassion (TLC) program which offers other "healing experiences" such as massage or relaxing guided imagery. Chaplains attend patient care conferences to contribute to staff understanding of the spiritual needs of a patient or ethical implications of care plans.

How do I get technical help with the patient portal?

If you need technical help to locate the invitation, assistance enrolling, or navigating within My Portal (Patient Portal), you may contact our Technical Support center at 844.274.8497; the staff are available 24 hours a day, seven days a week. Who do I contact for help?

How long does an enrollment link last?

The enrollment link expires 90 days from the day they are issued. If you are not able to find your invitation or it expired, you may request a new invitation from the staff at the facility that assist with your medical records. If you need technical help to locate the invitation, assistance enrolling, or navigating within My Portal (Patient Portal), you may contact our Technical Support center at 844.274.8497; the staff are available 24 hours a day, seven days a week.

How old do you have to be to have a Dignity Health account?

Children under 12 years of age and dependent adults who have a Dignity Health doctor may have a My Care (Patient Portal) account with an adult as the proxy. Accounts are not available for adolescents 12 – 17 years of age. For a dependent adult, they will need to sign a release, or you will need to provide a copy of the Medical Durable Power ...

Can you send a message to a health care team?

In some locations , you may send messages to request medical appointments and communicate with the health care team for many concerns to save you calling the office

Our Services

Heart disease is the leading cause of death in the United States. That’s why, when it comes to your heart health, you want the best care possible.

Conditions We Treat

Advancements in heart and vascular care continue to improve diagnosis, treatment and recovery. Mercy Hospital is not content to maintain the status quo. It is imperative that we stay abreast of advances in cardiovascular treatments, technology, and patient experience. We must ensure that those we care for receive the best care.

How old do you have to be to get a proxy for MyCenturaHealth?

Individuals 18 years of age or older may grant friends and family proxy access to their MyCenturaHealth account at any time by logging in and granting access directly through the portal. Parents or legal guardians of minor children up to age 12 may request proxy access to their child’s MyCenturaHealth account by completing the Patient Authorization for Third Party Access to Patient Portal Form.

How to access Centura Health records?

If you've been a patient in one of our hospitals or Centura Health Physician Group physician practices, you may request access to your medical record by downloading a copy of the Patient Request to Access Medical Records Form (also available in Spanish ), complete it and either bring it in or fax it to the entity’s Health Information Management department to request your medical record.