mercy medical center des moines iowa patient portal

Where do I Mail my medical records to MercyOne Des Moines?

The patient portal invitation you receive after visiting one of our facilities will never expire. Once you sign up, the portal will be available to you 24/7. You can also use another application to access your health information, if you prefer. To do so, you will need to first set up a portal account with My OneCare.

How do I send a hospital form to MercyOne?

Patient Portal - MercyOne Statewide. View your medical records online using our Patient Portals, available 24/7/365. Updates to your records and new test results post to the portal as soon as they are available. Patient Portals should NOT be used during medical emergencies, call 911 instead for immediate attention.

Where has the patient portal moved to?

Subject: You're invited to create a Patient Portal account at MercyOne Des Moines Medical Center Click on the link in the email. You will be required to verify your Date of Birth and Zip Code. From there, you will be prompted to set up a username and password. Enjoy your new My CancerCare access. Problem registering?

Can I use a patient portal during a medical emergency?

MercyOne Des Moines serves Iowa with four hospitals and more than 50 clinics including urgent care and emergency care. Search for doctors and locations near …

Access Cancer Patient Portal

The CHI My CancerCare patient portal gives you online access to your radiation oncology medical records. With this access, you can:

How to sign up for My CancerCare

Please note that it may take up to 2 business days to receive confirmation of your appointment and prescription request.

Copy of Your Medical Records

To request a copy of your medical records for MercyOne Des Moines, MercyOne West Des Moines or MercyOne Central Iowa Clinics, follow the steps below.

MercyOne Clinic - Adult Forms

Please print and complete prior to your visit. To protect your personal information please DO NOT fax or email forms.

Treatment Consent

During the registration process, you will be asked to sign a General Consent for Treatment form that allows MercyOne to treat you as a patient. Please read this form carefully. The registration staff will be happy to answer questions.

Insurance

At the time of registration, you will be asked to provide either a current insurance card or information about your current insurance carrier, as well as any specific forms or original documentation (claim forms, authorizations, referrals, etc.) required by your carrier.

Payment At Registration

MercyOne requests the patient portion of charges be paid at time of registration. The amount varies depending on your insurance coverage. Most policies require patients to pay a deductible and a percentage of the remaining cost of services (co-payments).