mercy health patient portal north west

by Scotty Adams 9 min read

MyChart | Mercy Health

25 hours ago Already have a MyChart account? Log in to access your information. If you're having difficulty logging into the MyChart app, please call 844-552-4278. If you are having a medical emergency, call 911 right away. For other non-emergency medical matters, call your doctor's office. >> Go To The Portal


What is the Northwest Health Patient Portal?

Northwest Health provides a Patient Portal help you be informed about your care and what you need to do to stay healthy. The Patient Portal is a secure, online home for your inpatient hospital health information.

How do I contact Mercy Health Information Management?

Mercy Health — Lorain Hospital and HealthSpan Health Information Management – ROI 3700 Kolbe Rd Lorain, OH 44053 Phone: 440-960-3320 Fax: 567-202-9029 Email: OHMedCorresp@mercy.com. Mercy Health — Allen Hospital Health Information Management – ROI 200 W Lorain St Oberlin, OH 44074 Phone: 440-775-4072 Fax: 567-202-9029 Email: OHMedCorresp@mercy.com

What is Mercy Health west side?

A medical office building that provides easy access to multiple physician offices and a wide range of specialties The Mercy Health family is welcoming a new addition — a state-of-the-art hospital on the west side.

What services does Mercy Hospital Northwest Arkansas offer?

For every stage of health and life, Mercy Hospital Northwest Arkansas provides specialty women’s care including: Women’s Health Clinics - offering a full range of women's health services from routine checkups and mammograms to menopause care and surgical procedures

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Comprehensive Care for Every Neighborhood in the West

Mercy Health believes in the West Side of Cincinnati. That is why we have brought our world-class health care services to the heart of the West Side. Close to home for a thriving community of families, friends and neighbors, West Hospital is our commitment to helping the West Side be well. Right here.

Certifications and Designations

Mercy Health – West Hospital received a Five Star Rating, from the Centers for Medicare and Medicaid Services.

How to contact Mercy Health MyChart?

If you have forgotten your password or for any problems using or logging into the app, contact the Mercy Health MyChart Help Desk at 844-552-4278 .

What is Mercy Health's MyChart?

MyChart can help you take control of your health with free, personalized and secure 24/7 online access to health care. With MyChart, patients of Mercy Health can make an appointment, view health information, get test results, refill prescription and communicate with your care team.

How to sign up for MyChart?

There are three easy ways to sign up for MyChart: 1 Register online - You may have been given a 10-digit activation code at your last doctor's appointment. If so, click here to register online. No need to worry if you don't have an activation code. You can still register for MyChart by providing a little bit of information about yourself. Click here to register without an activation code. 2 Register at your provider's office - It's quick and easy to set up an account at your health care provider’s office during your next appointment. 3 Register by phone - Prefer to register for my chart by phone? Simply call the Mercy Health MyChart help desk at 844-552-4278. Please note, COVID-19 Vaccine scheduling is not available through the MyChart Help Desk.

Mercy Hospital in Rogers, AR

Mercy Hospital Northwest Arkansas, located just east of I-49 off W. New Hope Rd., is committed to bringing a full range of health care services to our community and region. Our patients have access to MyMercy – a free app that lets you manage your health and connect with your care team from your computer, tablet device or smartphone at any time.

Nationally Recognized Hospital Care

Mercy Hospital Northwest Arkansas provides some the region's best care with several nationally ranked programs. Our hospital recognitions include:

Featured Hospital Services in Northwest Arkansas

Mercy uses the latest technologies and design innovations to care for our patients, providing a broad range of services on one campus.

How to contact the hospital for patient financial services?

For more information about the cost of your care, please contact our patient financial services staff at 513-981-6445 or 877-956-3729 (phone menu option #2). Download our hospital pricing guide to see pricing for procedures, pharmaceuticals and supplies at this hospital.

How to contact the hospital for lost and found?

Security is available 24 hours a day and can be contacted through the hospital operator. Just dial “0” from any hospital phone. If you lose something at the hospital, please dial “0” or call the Security Office at 513-215-1900 so they can check the “Lost and Found.”

What do you need to do after leaving the hospital?

Other services. When you leave the hospital, you may need to spend time in a rehabilitation, skilled nursing or long term care facility. You may also have a need for further outpatient services such as testing at an imaging center, treatment at a cancer care center or receiving in-home therapy.

What time do you have to park in the emergency department at the hospital?

After 8 p.m., visitors must enter the hospital through the Emergency Department. Visitors arriving after 8:00 p.m. may park in the Emergency Department lot but must move their vehicles by 7:00 a.m. to allow space for the emergency patients. We also offer complimentary valet service Mon. – Fri. 7:00 a.m. – 3:00 p.m.

What does it mean when a doctor decides you are medically stable?

This doesn’t necessarily mean that you are completely well – it only means that you no longer need inpatient hospital services. If you disagree, you or your caregiver can appeal your doctor’s discharge decision.

Option 2: Medical records release forms

Thank you for choosing a Mercy Health facility to receive your medical care. If you find that you need access to or a copy of your medical records, please complete the appropriate form found below with the site you received your care.

When will I receive a copy of my medical record?

Please allow 30 business days for us to process your request. In some cases, the information you need may be stored at one of our offsite storage locations so additional time may be required to process your request. Please be sure to fill out the authorization form accurately.

Fees

If your request requires a fee, you will be notified of the fee before the record is sent.

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Parking

Admitting

  • Being admitted to the hospital involves many details, and we will be there to help you with all of them. If you are being admitted to the hospital, please check in at the Admitting Department, which is located on the left hand side of the main lobby. Please bring insurance information with you. If you have any questions, call 513-215-1930. We’re happy to help.
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Hospital Pre-Registration

  • Thank you for choosing Mercy Health for your healthcare needs. Please take a moment to complete your pre-registration. We ask that you do this more than three days prior to your service. On the day of your procedure, please bring your insurance cards and photo ID with you for verification. If you have any questions, please contact our Customer Service Team. We are happ…
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Meals For Our Patients

  • Mercy Health — West Hospital offers “At Your Request” food delivery to our patients. “At Your Request” allows you to ask for a made-to-order meal for all your meal selections — breakfast, lunch and dinner. Here’s how it works: 1. You will have a Room Service menu in your room upon arrival. 2. If you do not see a menu, please ask your nurse for a co...
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Telephone and Television Instructions

  1. There is no charge for using the telephone or television in your room.
  2. When dialing from a hospital phone, dial “5” and then the last four digits of the phone number.
  3. To dial an outside telephone number from a hospital telephone, press 9, followed by the number. Your care team is happy to assist you with these services during your stay.
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Smoking Policy

  • The hospital is a tobacco-free facility. Smoking and tobacco products are prohibited on the hospital campus and cannot be used anywhere on our property, including the parking areas.
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Security

  • Security is available 24 hours a day and can be contacted through the hospital operator. Just dial “0” from any hospital phone. If you lose something at the hospital, please dial “0” or call the Security Office at 513-215-1900 so they can check the “Lost and Found.”
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Discharge

  • The discharge planning team of your nurse, physician and discharge planner will help you and/or your caregiver coordinate arrangements such as: 1. Home care 2. Medical equipment 3. Short-term skilled nursing and rehabilitation facility transfer 4. Long-term intermediate or custodial care facility placement 5. Long-term acute care facility placement 6. Acute rehabilitation facility trans…
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Pricing

  • Disclaimer: The information provided in the link below is a comprehensive list of charges for each inpatient and outpatient service or item provided by a hospital, also known as a chargemaster. It is not a helpful tool for patients to comparison shop between hospitals or to estimate what health care services are going to cost them out of their own pocket. For more information about the co…
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