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What is the phone number for Medical Mutual?

Protecting the premiums of Medical Mutual's policyholders is the company's highest priority. Having problems with this website or other online services? Explore your language rights and responsibilities as a Medical Mutual member to be sure you’re participating in your own healthcare. Call Technical Support at 1-800-344-7620.

Does Medical Mutual offer a prescription insurance plan?

The following Medical Mutual of Ohio plans offer Medicare Advantage Prescription Drug plan coverage to Ohio residents. Medicare Advantage plans are an alternative way to get your Original Medicare. These plans help cover the costs of services provided by hospitals, doctors, lab tests and some preventive screenings.

Is Medical Mutual of Ohio Medicaid?

Medical Mutual Medicare Supplement (Medigap) Plans help you pay for some of the costs that Medicare doesn't cover. If you're looking for a plan that covers your deductibles, copayments, coinsurance and care you receive outside of the United States, a Medicare Supplement Plan may be right for you.

What is Medical Mutual coverage?

Types of Medical Mutual insurance plans include:

• HMO plans
• PPO plans
• Health Savings Accounts (HSAs)

Manage Your Plan

Make changes to your policy by logging in to My Health Plan and selecting “Change Policy.” From February 1 through October 31st a valid qualifying life event is required for most changes.

My Health Plan

My Health Plan is your personal, secure and convenient member website. My Health Plan puts you in control by helping you get the most out of your health and health plan. Once you receive your ID card from Medical Mutual, get started and register for My Health Plan .

Forms

View our frequently used forms to help manage your health plan and flexible spending account.

FAQs

Get answers to commonly asked questions about your health plan, like how to locate a network provider, file a complaint and much more.

Message Center

Securely communicate with Medical Mutual Insurance Company of Maine staff.

Payments

View premium statements, change your payment method or make a payment.

Insurance Documents

Access your Medical Mutual Insurance Company of Maine policy and billing statements.

Explore Your Options in Individual Health Coverage

It’s important to be confident in your decisions about an individual health insurance plan. We can help.

Health Insurance Education

Explore the fundamentals of individual health insurance so you can find the right plan for you and get the most from your coverage. Get the information you need and read articles on a variety of health insurance topics.

Plans and Products

Looking for health insurance? No matter what type of plan you want, we offer a variety of affordable options with dependable coverage.

Healthy Living

Your good health is important to us. We want to help you make healthy choices to guide you on the path to a longer, healthier and happier life. Read a variety of articles on fitness, nutrition and wellness. Explore many helpful resources and tools.

Prior Approvals

View the appropriate prior approval list based on the member plan type.

Inpatient Admittance Forms

These forms are for non-contracting providers or providers outside of Ohio (including Aetna).

COVID-19 Update for Our Providers

We have received many questions from Providers regarding our policies, coverage, and the COVID-19 vaccines. To assist, Medical Mutual has prepared FAQs.

Medical Mutual Member Identification Cards

View sample images and important provider information about our Medical Mutual member identification (ID) cards.

Contact Us

Visit our Contact Us page to reach provider contracting offices, service representatives, our Provider Inquiry Unit, and other departments for additional assistance.