my u of m health patient portal help line

Where do I find MyUofMHealth activation code?

There are two ways to get an activation code: • You can get an activation code after your clinic visit • You can request an activation code by completing the online request form on the website: www.myuofmhealth.org and clicking the “Request One Now” button.

What is medical record number?

The medical record number is DHA unique generated number, which is used by DHA facilities and systems as identification number of a patient´s medical history and that care he received.

How do I find my Umich medical record number?

If you have an urgent need to get copies of your medical records, please call the Release of Information Unit at 734-936-5490 Monday through Friday from 8am – 5pm or fax your request to 734-936-8571.

How long are medical records kept in Michigan?

seven yearsUnder the Michigan Public Health Code, medical records must be retained for a minimum period of seven years following the last date of service provided to a patient.

What is the patient account number?

Patient account number: A number that is assigned to the patient in order to identify a specific account or date(s) of service. Patient accounts: The area of the hospital that handles the hospital billing and collection aspects of the patient's care.

Is MRN the same as account number?

Account number is typically associated with billing and may or may not be the same number as the MRN or the Visit/Encounter, depending on the individual hospital.Feb 24, 2014

How do I find my MRN number Umich?

To submit a request, you will need your medical record number (MRN), which you can get by calling the Patient Portal Help Desk at 734-615-0872 (7:30 am - 4 pm).

What is client MRN?

The Medical Record Number (MRN) is the critical link between a patient and the patient's medical records.

What can someone do with your MRN?

The thief may use your identity to see a doctor. He or she may get prescription drugs or to file claims with your insurance company in your name. If the thief's medical treatment or diagnosis mixes with your treatment or diagnosis, your health is at risk.

Are medical records free in Michigan?

(a) An initial fee of $20.00 per request for a copy of the record. (b) Paper copies as follows: ... Except as otherwise provided in subsection (4), a health care provider, health facility, or medical records company shall waive all fees for a medically indigent individual.

What patient information is released without consent?

Your health information cannot be used or shared without your written permission unless this law allows it. For example, without your authorization, your provider generally cannot: Give your information to your employer. Use or share your information for marketing or advertising purposes or sell your information.

Can doctors record patients without consent in Michigan?

Summary. Michigan prohibits the recording and disclosure of any private conversations, whether in person or over the phone, without the consent of all parties, by someone who is not a party to the conversation.

Hospital Operator Phone Number and Paging Services

University Hospital Operator (connecting calls to patients for all U-M Hospitals and Michigan Medicine services, staff, and paging services): 734-936-4000 (TTY:711)

General Address

The official address of Michigan Medicine is 1500 E. Medical Center Dr., an address shared with many other Michigan Medicine buildings and centers. Plugging in this address to a GPS may yield confusing results or take you to a different location within the medical center than where you wish to go.

Find Information About a Specific Michigan Medicine Building or Center

For addresses for specific University of Michigan hospital buildings and centers, visit our Locations page, or one of the following:

Compliments and Concerns

If you are happy with the care you received, why not let the doctor, nurse, staff member or entire unit know? We invite you to share your positive experience in one of the following ways:

Schedule Appointments Online

If you have signed up for an account on the MyUofMHealth (link is external) patient portal, you can manage and request appointments with your U-M physician online. Under the “Appointments” tab on MyUofMHealth, you can view upcoming or past appointments, cancel appointments up to 24 hours before your schedule time, and request a new appointment.

For Providers

Referral Information: Your referral relationship with Michigan Medicine is highly valued. We want your patients to have the best experience possible, especially when you choose to refer them to us.

Media Inquiries

For expert sources, information on our press releases, or other immediate help, call 734-764-2220 between 8 a.m. and 5 p.m. Eastern time, Monday through Friday. For requests with non-urgent deadlines, send a message to MichMedMedia@med.umich.edu (link sends e-mail) .

How to get my MRN number?

Get your medical record number (MRN) and activation code by calling the Patient Portal Help Desk at 734-615-0872 (7:30 am - 4 pm). Then create your account at MyUofMHealth.org by clicking the blue "Sign Up Now" button.

How long does it take to create a portal account for UHS?

If you plan to visit UHS in person, or if you recently visited: Follow instructions printed for you at check-out. Create your account within 30 days after receiving instructions.

How to contact a patient financial counselor?

Contact a Patient Financial Counselor by phone at 877-326-9155 between 8 a.m. and 5 p.m. Monday-Friday, or by email at PFC-Counselors@med.umich.edu.

Does Michigan Medicine have insurance?

Michigan Medicine participates with most insurance plans, including but not limited to, Blue Cross/Blue Shield, Medicare, Medicaid, as well as many commercial and managed care plans. For more information, visit our Insurance page.

What browsers can I use for myuofmhealth?

MyUofMHealth works best on Internet Explorer 11 or higher, Microsoft Edge 44 and higher, Mozilla Firefox 70 and higher, Safari 13 or higher, and Google Chrome 78 or higher. You can download these browsers for free. You can also access MyUofMHealth from your Android cell phone or iPhone. Return to Top.

How many characters are required for MyUofMHealth?

Your MyUofMHealth username must be between five and twenty characters, but cannot include symbols. Once selected, your MyUofMHealth username cannot be changed. Your MyUofMHealth password must be a minimum of eight characters and must contain at least one number and one letter.

How to get access to my child's information?

To receive access to your child's information, complete an online submission form by clicking here to establish your proxy access. You may also request access at your child's next clinic appointment. You will be asked to complete a form and given an activation code.

How to get an activation code for a clinic?

There are two ways to get an activation code. Patients can get an activation code after their clinic visit or they can request an activation code by completing the online request form. This code will enable you to login and create your own username and password. Return to Top.

How does MyUHealthChart work?

Each person controls their password, and the account cannot be accessed without that password. MyUHealthChart uses the latest encryption technology.

What is a UHealthChart?

MyUHealthChart offers patients personalized and secure on-line access to portions of their medical records. It enables you to securely use the Internet to help manage and receive information about your health. With MyUHealthChart, you can use the Internet to:

Can I update my medical record in Lucy?

You can request an updated copy of your medical record at any time and store it in Lucy. You can also add personal information about your health and choose to share it with University of Miami Health System and other organizations where you receive care.