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If you need support for Patient Online Services or the Mayo Clinic app, call 1-877-858-0398 weekdays from 7 a.m. to 7 p.m. CDT.
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Patient Online Services. Contact your provider, request appointments, access your medical records and more. Call 1-877-858-0398 from 7 a.m.–7 p.m. CDT weekdays for Mayo Clinic app or Patient Online Services assistance. Access your account or sign up.
You will either need the billing account number and the patient's date of birth or the guarantor ID to make a payment.
Access your patient records on the go. Available on Apple and Android phones, tablets and watches.
If you need support for Patient Online Services or the Mayo Clinic app, call 1-877-858-0398 weekdays from 7 a.m. to 7 p.m. CDT.
If you have questions about or are experiencing issues accessing Patient Online Services, contact Mayo Clinic Customer Assistance at 1-877-858-0398 weekdays from 7 a.m. to 7 p.m. CDT. If you have questions about the COVID-19 vaccination: Visit our COVID-19 Vaccine page.
Your needs always come first. Mayo Clinic Health System means quality health care close to home. We have a number of options to contact us, or request an appointment by selecting a location.
You could use an app such as the Health app for iPhones, which includes Medical ID, which makes critical information available via the lock screen for use by first responders in an emergency. Medical ID can display medical conditions, allergies, medications, blood type and emergency contacts. You can also use it to indicate if you're registered to be organ donor.
Perhaps the most common concerns about PHRs are about privacy and security. To address these issues, reputable PHR systems follow industry best practices, such as making their privacy policies public and submitting to monitoring by independent organizations. In addition, federal laws have been put in place to protect the security of personal health information.
In general, your PHR needs to include anything that helps you and your doctors manage your health — starting with the basics: Your doctor's names and phone numbers. Allergies, including drug allergies. Your medications, including dosages. List and dates of illnesses and surgeries.
You can also add information about what you're doing to stay healthy and prevent disease, such as: Home blood pressure readings. Exercise and dietary habits. Health goals, such as stopping smoking or losing weight.
Electronic personal health records (PHRs) remedy that problem by making your information accessible to you anytime via web-enabled devices, such as computers, smartphones and tablets.
If your primary care doctor offers a patient portal, use it. The staff at the front desk should be able to tell you how to register for it. (If your doctor doesn't offer one, ask if one will be available in the future.) Then start taking advantage of its features. Most portals offer the following:
In most cases, you will have to update your PHR manually each time you see the doctor, fill a prescription, have a test or go to the hospital.