martin general hospital patient portal

Helpful information for you to know

At Martin General Hospital, we're here to help you heal—and to make certain your experience with us is as safe, restful and restorative as possible. However, before you visit us, there are a few things you might want to know about our campus, checking in and making the most of your hospital stay.

Accessing Medical Records

Normally, Medical Records are requested in person, however, because visitor restrictions are now in place at this hospital, you can request medical records by downloading this Release of Information form, filling it out and either faxing it to 252-809-6344 or mailing to: PO Box #1128, Williamston, NC, 27892, ATTN: Health Information Management Department..

Questions of care

Did you know that as a patient, you have a specific set of rights? That our hospital accepts most major insurers (but that you should check our list to make sure yours is among them)? That we offer spiritual counseling and other services? Read on to find out more.

Your well-being is our top priority

At Martin General Hospital, your safety and comfort in our facility and with our staff is very important. Here you'll find a few pages about our promise of privacy and patients' rights, as well as a chance for you to tell us about more about how we did on your last visit.

Enjoy your stay

Our patient experience comes with a few expectations. Learn more about what to expect about your stay in our hospital.

Frequently Asked Questions

What is Health Record Home? What is a Patient Portal? What information is available in the portal? Is there a fee to register and use the Portal? How soon will information from my hospital stay be available in the Portal? How will I know when something has been added to my Portal? What should I do if I notice information in my Portal that is not correct? Is the Portal available in Spanish? Do I need any special equipment to use the Portal? How do I set up a Portal account? What will my username be? What will my password be? After I set up my account, when and how do I log in? How can I access my child's or other family member's health information? Can I give others access to my information? Can I log-in to the Portal from my smartphone? What if I forget my password? What if I have trouble logging in or using the Portal? What if I lock myself out of the Portal? What if I have other questions? What should I do if I notice information in my Portal is incorrect? Will my information in the portal be secure? I don’t have an email address.

Enrolling

Here are the few simple steps to sign up while you are at Martin General Hospital:

Access

With proper authorization, a Representative account can be created that allows you to access and/or manage a selected family member’s health information just as with a personal account. Or, children may be registered as patients with the Portal, and authorized individuals may be granted access to their information.

Password and Log-In Help

On the Portal login page there is a “Forgot Password” option. Inside the portal, in the Profile section you can also change your password. If you change your password, you will receive an alert email – because we want to verify that it was you who requested the password reset. Back to Top

Confidentiality and Privacy

Yes, your personal and medical information in the Health Record Home Portal will be kept confidential. Health Record Home uses a secure, encrypted connection that meets the highest industry standards. All health data is stored on a secure server and managed with the protection of your information in mind.

Email Questions

There are many free, web-based, e-mail providers. It usually takes a few minutes to create an account. Below are a several accounts available that are free. Simply go to the website and follow the simple, step-by-step directions.