loretto syracuse patient login

What is MyMy Loretto health portal?

My Loretto Health portal allows you to keep your family informed about your health. At the patient’s discretion, authorized family members access to health information with the patient’s consent.

Are You Ready to welcome new residents to Loretto?

We are excited to welcome new residents to our Loretto communities. Our admissions teams are ready to answer your questions and show you around! You are invited to tour any of our communities, either in-person or virtually. New residents are not obligated to quarantine prior to moving in.

How do I contact my Loretto Health Help Desk?

There is a Contact Us section on the homepage of the My Loretto Health portal that allows you to submit any questions to troubleshoot any issues you encounter. can call the Help Desk at 773.626.4564 . Is There a Fee to Use My Loretto Health?

How do I access the Syracuse University patient portal?

Access and submit records such as health statements and immunization history. Only Syracuse University students have access to the Patient Portal. Access the Patient Portal by logging in with your NetID and password. For questions or additional information, please email the Barnes Center at The Arch or call 315.443.8000.

What is the number to call Loretto Health?

can call the Help Desk at 773.626.4564 .

Can you copy and paste a Loretto portal password?

Yes. All My Loretto Health portal passwords are encrypted and URLs are re-written so that they cannot be copied and pasted. You and authorized family members are the only ones who can access your Portal. Also, a timeout feature protects your information if you leave the Portal page open.

What is Loretto Health and Rehabilitation?

Loretto Health & Rehabilitation provides a warm and inviting environment with bright modern rooms where you will sleep restfully. A friendly, family atmosphere cultivated by the kind attention of our expert staff. Our broad range of supportive programs, activities and events that will help create the peace of mind that you are receiving the care you deserve. That’s what you’ll find right here.

What is the Loretto?

“Loretto provides a warm and inviting environment with bright modern rooms where you will sleep restfully. A friendly, family atmosphere cultivated by the kind attention of our expert staff. Our broad range of supportive programs, activities and events that will help create the peace of mind that you are receiving the care you deserve. That’s what you’ll find right here.”

How many specialized care programs does Loretto have?

Through 19 specialized care programs at Loretto we provide a complete system of care to address your current needs, as well as adapt to future needs if your situation evolves.

What is spirituality at Loretto?

Spirituality is key in how we care for each individual at Loretto. Our person-first approach takes the body, mind, and spirit by providing a variety of services to our residents.

What is skilled nursing?

Our Skilled Nursing Program provides a personalized approach when working with you to develop a care plan that addresses all your individual needs, allowing you to live life to the fullest. You'll find a broad range of supportive programs, activities and events that will help give you peace of mind that you are receiving the care you deserve.

Welcome! Our Communities are Open to New Residents

We are excited to welcome new residents to our Loretto communities. Our admissions teams are ready to answer your questions and show you around! You are invited to tour any of our communities, either in-person or virtually. New residents are not obligated to quarantine prior to moving in.

Friends and Families are welcome – what to know about visitation

Family and friends are a vital part of our residents’ lives, and there’s nothing that can replace visiting a loved one in person. Now, friends and family are welcome to visit their loved ones at our communities, as state and local restrictions allow.

Visiting Our Skilled Nursing & Short-Term Rehabilitation Communities

As you are aware, the New York State Governor Kathy Hochul issued an executive order to all nursing homes in the state with more restrictions on family visitation during this COVID surge.

Visitation Hours

Visiting Hours: Open to visitors; no restrictions on hours or number of visitors. Please follow strict infection control protocols and delay your visit if you are not feeling well or may have been exposed to COVID.

Visiting Our Independent & Assisted Living Communities

There are no limitations on length of visit at this time at any of our assisted living facilities. Please follow CDC guidelines when visiting any community, including wearing a mask and social distancing, and please plan visits during normal hours of visitation unless for a compassionate care visit.

Community-Based Programs

Resumption of regular services at the Day Centers will be determined by the State Department of Health. Call: (315) 452-5800 for more information about PACE operations, or visitation at Forest View and Highland House.

Visitation Hours

The Syracuse and Auburn adult day programs are currently closed. We continue to reevaluate opening opportunities as social distancing and other regulatory requirements are relaxed but do not have firm reopening plans at this time.

What is the role of medical records in Loretto Hospital?

The medical records department plays a key role in caring for our patients because it tracks every treatment, procedure, and diagnosis by physicians for each patient. At The Loretto Hospital, our medical records staff works closely with attending physicians to ensure that the patient’s medical information is recorded accurately and in a timely manner. Additionally, because of the sensitivity of patient records, Loretto, Hospital adheres to all federal HIPAA Privacy Rules, which protects the privacy of a person's health information, whether electronic, written, or verbal.

Where to get a copy of medical records in Chicago?

Bring the completed form, along with a valid photo ID to the Medical Records Department at 645 S. Central Avenue, Chicago, Illinois 60644. You may also obtain a copy by contacting the Medical Records Department at (773) 854-1862 .

Memory Care

We have a long history of providing memory care to those in need, starting in 1992 when we opened one of the first memory care communities in the region. Now over 25 years later, we continue to invest in advanced technology and research.

The Region's Most Advanced Provider in Memory Care

We are the only organization in CNY committed to breaking new ground in memory care through research, providing a continuum of care for all individuals and an unwavering dedication to solving the underlying challenges contributing to Alzheimer’s and dementia as a global health crisis.

Our Memory Care Values

As proud leaders in the memory care space, we are consistently building out and improving our facilities, developing our high-trained memory care staff and implementing the latest treatments.