· Andrew Gettinger and Kathy Kenyon | April 27, 2015. The potential for health IT to reduce errors has been a pillar of health policy on patient safety since the Institute of Medicine’s To Err is Human (2000) and Crossing the Quality Chasm (2001). In 2012, in Health IT and Patient Safety: Building Safer Systems for Better Care the IOM found the evidence on the impact of ….