· Patients should report discrepancies to their health plan. Tell your patients to file a complaint with the FTC at www.ftccomplaintassistant.gov or by phone at 1-877-ID-THEFT (1-877-438-4338); TTY: 1-866-653-4261, and to check out the information at www.ftc.gov/idtheft. They also should file a report with local police, and send copies of the report to their health plan’s ….