Note: For security purposes, if a myPRES security access has not been used in six months, the access will be removed and you will need to re-apply. Need help? Contact the myPRES eHelp Desk. Hours: Weekdays 8 a.m. - 5 p.m. Phone: 505-923-5590 or 1-866-861-7444. E-mail: provcare@phs.org..