Documents & Chart Items (1 min 35 seconds) Patient Video Tutorials. Activate Portal Account (3 min 50 seconds) – updated 10/01/19. Patient Portal Preview – Promotional Video (1 min 27 seconds) Patient Forgot Login – Login Reset (2 min 35 seconds) – updated 10/01/19. Patient Portal – Password Reset (2 min 06 seconds) – updated 10/01/19..