MyChart Support: E-mail us at UKHCMyChart@uky.edu or call our MyChart Patient Support Line at 859-218-6221 or 844-820-7344 (toll free) from 8 a.m. to 5 p.m. Monday through Friday. UK HealthCare MyChart Patient Quick Start Guide: Access the guide for help using MyChart. The guide is available in English and Spanish..