lighthouse 360 patient demographic report

How does lighthouse 360 recognize a patient’s cell phone number?

So, if a patient gives you a number to use as their home phone, and it turns out that “home phone number” is actually a cell phone number, Lighthouse 360 automatically detects the number is for a wireless device and uses it for text messaging.

How many clients does lighthouse 360 have?

11,000+ Dental Clients: We help thousands of busy practices to thrive nationwide. No Long-Term Contracts: We work hard to earn your business and give you results every month. Lighthouse 360 is the powerful, easy-to-use patient communication system that helps dental practices grow and succeed.

Why choose lighthouse 360 for your dental practice?

No Long-Term Contracts: We work hard to earn your business and give you results every month. Lighthouse 360 is the powerful, easy-to-use patient communication system that helps dental practices grow and succeed. Bring in new patients, reactivate dormant patients and get your patients to return regularly.

How do the lighthouse 360 message types match my logo?

Same colors, same general feel. Your logo needs to be faithfully reproduced. All of the Lighthouse 360 message types that can incorporate images (emails, postcards and letters) are fully customizable with images and colors. The colors will exactly match the colors of your logo, website, etc.

What is Lighthouse 360?

Lighthouse 360 (LH360) is a popular patient communication system that was designed specifically for dental practices. Currently, Lighthouse 360 is...

How much does Lighthouse 360 cost?

Lighthouse 360's pricing starts at $329 per month with no long-term contract. There's typically a one-time startup fee of $299.

What are all the tools I can get with Lighthouse 360?

Lighthouse 360 comes with several valuable tools: Appointment reminders Paperless forms Patient reviews Patient recalls Daily task lists

What is Lighthouse 360?

Lighthouse 360's Online Bill Pay feature is a tool that simplifies the collections process by giving patients the ability to make payments on the practice’s website.

How does Lighthouse 360 work?

Lighthouse 360 gives you the ability to personally communicate with your patients on an individual basis via text. Just exchange texts right from the Lighthouse portal – no mobile needed.

How does Lighthouse 360 work?

Each appointment is a face-to-face encounter with a patient – an opportunity to strengthen your relationship with them, make sure you have all current information, and maximize the value of their visit. Lighthouse 360 helps you do all these things with the Front Desk Task List, delivered to you early every morning (via email). Every night, our server looks at each patient on the schedule and checks them for over 20 issues, so you’ll know what to expect when they arrive. Among the things we check for: 1 Missing contact info (email, cell phone number, mailing address) 2 Past due for recall and not scheduled 3 Family members past due for recall 4 Health history update needed 5 Patient’s birthday is near

Does Lighthouse 360 work with cell phones?

**Lighthouse 360 can auto-detect cell phone numbers using ANY phone number field in your practice management system (PMS)! So, if a patient gives you a number to use as their home phone, and it turns out that “home phone number” is actually a cell phone number, Lighthouse 360 automatically detects the number is for a wireless device and uses it for text messaging.

Can Lighthouse 360 send pictures?

All of the Lighthouse 360 message types that can incorporate images ( emails, postcards and letters) are fully customizable with images and colors. The colors will exactly match the colors of your logo, website, etc. You provide the image files, we’ll do the rest.

Can you text in Spanish on Lighthouse 360?

Lighthouse 360 offers you the ability to send messages in Spanish through email, text messages, postcards and even automated voice phone calls!

How many practice management systems does Lighthouse 360 have?

Lighthouse 360 integrates with over 35 practice management systems. Here are several high-quality vendors that Lighthouse 360 integrates with:

What is lighthouse reporting?

Lighthouse includes basic reporting capabilities that provide more insight about your patient demographics, as well as your business's performance. For example, you can better understand who your new patients are (broken down by age, gender, zip code, etc.). You can also understand how efficient your scheduling has been, by seeing how many appointments have been scheduled, cancelled, or completed.

What is the new Lighthouse 360 fill in feature?

For example, in late 2017, Lighthouse 360 launched its new "Fill-In" feature, which helps to fill in last-minute cancellations and unexpected schedule openings. In addition, in early 2018, Lighthouse released its new paperless forms feature, called "Patient FastTrack".

Why is Lighthouse 360 used?

The creators of Lighthouse created PracticeWorks in order to fill the gap in patient communications left by current dental software. Currently, Lighthouse 360 is used by more than 11,000 dental practices, making it the top patient communication option designed specifically for dentists. It is also the winner of the prestigious 2019 Dentaltown Townie Choice Award for Dental Marketing and Patient Communication Systems.

How much does Lighthouse 360 cost?

Lighthouse 360 has a slightly higher monthly fee at $329 per month, compared to Solutionreach's $299 monthly base price. However, Solutionreach is more expensive than Lighthouse 360 once you consider the additional fees for many of their add-on features. For example, Solutionreach charges extra for digital patient intake forms and review solicitation, features that are included in Lighthouse’s base price. Purchasing these features would increase Solutionreach’s monthly cost to $477 per month, substantially higher than Lighthouse 360’s.

How does Lighthouse work?

After a patient finishes an appointment, the system will send him/her an email or text that requests that he/she fill out a review for your business on your preferred reviews site (Yelp, Google, Facebook, etc.) The time intervals that review requests are sent are customizable. Additionally, review requests can be turned off for specific patients who may have had a negative experience at your practice. Lighthouse also provides a widget that integrates with Facebook, so that reviews automatically display on your Facebook page. This saves you the time of manually updating your page with new reviews.

When did Lighthouse add fill in?

Lighthouse added its "Fill-In" feature in late 2017. This feature will identify patients who are likely to want the available slot when there are last-minute cancellations or unexpected gaps in your schedule. Lighthouse can then send patients a message, letting them know that this last-minute availability opened up, so that they can reserve the slot. Since these time slots would otherwise go unoccupied, this feature helps ensure that your schedule remains full, and gives patients the opportunity to receive treatment when they want to.

What happens if a patient updates their form?

If the patient has updated their form, you will receive a notification with their PDF information in the portal.

How long does it take to update a patient's appointment?

If an existing patient has NOT been seen in your office for over 6 months, they will be sent a text 7 days before their appointment asking them to update any information that has changed .

How often does Lighthouse 360 sync with PMS?

The more often your Practice Management System is updated, the more accurate it will be. Lighthouse 360 syncs every 10 minutes with your PMS.

Does Lighthouse 360 increase profit margins?

Having your dental practice on track with thorough communication between your appointments, empty operatories, and front desk inefficiencies, Lighthouse 360 will significantly boost profit margins of your dental practice.

What is a Reach patient?

Reach patients who only provided a mailing address or prefer to be contacted by mail.

Can Lighthouse 360 send pictures?

All of the Lighthouse 360 message types that can incorporate images ( emails, postcards and letters) are fully customizable with images and colors. The colors will exactly match the colors of your logo, website, etc. You provide the image files, we’ll do the rest.

Can you text in Spanish on Lighthouse 360?

Lighthouse 360 offers you the ability to send messages in Spanish through email, text messages, postcards and even automated voice phone calls!