lg health patient portal

Why choose Lancaster General Health?

Founded in 1893, Lancaster General Health offers our region the highest quality of care through comprehensive services and advanced technologies, while maintaining a focus on wellness and prevention with an extensive primary care network.

How do I know if Lewis-Gale physicians is participating in my plan?

We recommend that you call your insurance company to verify that we participate with your plan. Charges billed to an insurance company will appear on the front of this statement indicating they have been filed with the insurance carrier on record at Lewis-Gale Physicians Business Services.

How do I make a payment without a mylghealth account?

MyLGHealth Username Password Forgot username? Forgot password? New User? Sign up now Want to make a payment without a MyLGHealth account? Click the Pay as Guest button below. Pay As Guest Want to create a price estimate for one of our common services without a MyLGHealth account? Click the Guest Estimates button below. Guest Estimates Update

Make an Appointment

Patients are seen by appointment – on the same day the appointment is made if possible. To schedule an appointment, please call during regular business hours.

New Patients

New patients are asked to arrive 15 minutes early to complete paperwork. You can download, print, and complete the forms prior to your appointment. Please bring the completed forms, a list of all medications you are currently taking, recent copies of x-rays, lab results and your insurance card to your appointment.

Billing

Payment for deductibles, co-payment, and/or co-insurance is expected at the time of service.

Insurance

We will submit claims to most major insurance carriers. Please bring your insurance card and I.D. with you to every visit so we can ensure that our records are accurate.

Billing & Insurance FAQs

On your statement under the Description column, you will see an asterisk (*) beside the line item detail which will indicate that insurance has been filed and charges are pending payment from your insurance carrier.

Cancellations or Rescheduling

To better serve the needs of all our patients, we ask that you call at least 24 hours in advance to cancel or reschedule appointments. We make every effort to stay on schedule, although emergencies arise.

Refill Requests

We are happy to help with refill requests during regular office hours, so please call us at to let us know what you need.

What is Lancaster General Health?

Lancaster General Health is the recipient of the 2018 Foster G. McGaw Prize for Excellence in Community Service, which recognizes our leadership in responding to our community's health priorities and addressing access to care.

Is Lancaster General Hospital a good hospital?

Lancaster General Hospital consistently ranks among the top hospitals in the nation by U.S News & World Report, and is one of just 50 hospitals nationwide named on Healthgrades' "America's Best Hospitals" list.

Get Care

Find providers and schedule your next appointment, lab test, or mammogram.

COVID-19 Data & Patient Information

"My care team was very compassionate, but they made me work really hard. There was also a lot of hope, and they were there to support me through it."

What is the patient portal at Lawrence General Hospital?from lawrencegeneral.org

Lawrence General Hospital's Patient Portal is an online tool that goes a step beyond displaying information by helping you manage your healthcare easily and securely. Benefits of the portal include:

How to log into Lawrence General Hospital?from lawrencegeneral.org

To log into the Patient Portal, either find Lawrence General Hospital within the MHealth App, or click the link above. Then, simply enter your username and password. The email that you enter must be on record with the hospital if you are registering for a new Patient Portal account after Wednesday, May 1, 2019.

Can I download the MHealth app?from lawrencegeneral.org

Yes. The MHealth App is available for download in both the App Store and Google Play. Search for "Meditech MHealth" to find and download the app. If you would like to use a different application or API to access your health information, please contact PatientPortal@lawrencegeneral.org .

Can you give your family access to the Patient Portal?from lawrencegeneral.org

Yes, you can give family members such as parents or healthcare proxies, access to the Patient Portal. This needs to be done within your healthcare facility and requires consent from you and your family member (s).

Can you copy and paste a patient portal password?from lawrencegeneral.org

Yes. Patient Portal passwords are encrypted and URLs are re-written so that they cannot be copied and pasted. You and authorized family members are the only ones who can access your portal. Also, a timeout feature protects your information if you leave the Patient Portal page open.

Welcome to Our Practice

You are the reason we are here and do what we do. We are dedicated to making sure you feel cared for and important. In addition, we are dedicated to providing you with compassionate, high-quality medical care.

Office hours

New patients are asked to arrive 30 minutes early to complete paperwork. You can download, print, and complete the forms prior to your appointment. Please bring the completed forms, a list of all medications you are currently taking, recent copies of x-rays, lab results, photo ID and your insurance card to your appointment.

Medication Refills

Please contact your pharmacy for refill requests. Your pharmacy will fax us the request and your refills will be processed within 72 hours. You may also request refills on the patient portal.

Billing

We require payment of your co-payment and past-due account balances at the time of service. We accept cash, checks, debit and all major credit cards. (Visa, Master Card, American Express, Discover.)

Insurance

We will submit claims to most major insurance carriers. Please bring your insurance card and I.D. with you to every visit so we can ensure that our records are accurate.

Cancellations or Rescheduling

To better serve the needs of all our patients, we ask that you call at least 24 hours in advance to cancel or reschedule appointments. We make every effort to stay on schedule, although emergencies arise.

After-hours & emergencies

If you are experiencing a medical emergency, dial 911. However, if you need after-hours advice for a medical concern, please call (540) 444-2010 and our answering service will assist you.