less use of patient portal among hispanics

Portal enrollment and use are generally lower among racial/ethnic minority patient populations. 7,10,12,15,16 Specifically, black, Hispanic, and Asian patients have been found to have lower enrollment and use of patient portals than non-Hispanic white patients, even after adjusting for internet access and use. 7,9,10,12,15-17 However, new technologies, such as smartphones and other mobile devices, may help attenuate differences in patient portal use among racial/ethnic minority patients.

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Why don’t people use patient portals?

Jun 07, 2011 · Two studies have examined use of portal accounts. In one among Cleveland Clinic patients who had registered for an electronic portal, black patients constituted 6% of portal users and 11% of registered nonusers; Hispanics were 2% of portal users and 1% of registered nonusers. 15 In a small study at a public HIV/AIDS clinic, nonwhites were 22% of users and 44% …

How well do electronic patient portals work in low-income populations?

Jan 18, 2018 · portal enrollment and use are generally lower among racial/ethnic minority patient populations. 7,10,12,15,16 specifically, black, hispanic, …

How can health care providers narrow disparities in portal use?

Results: Adults aged 70-74 and 75-79 were significantly less likely than 65-69 year olds to be registered to use the patient portal, and among those registered, to have used the portal to send messages, view lab test results, or order prescription refills. Across all age groups, non-Hispanic whites and Chinese seniors were significantly more likely than black, Latino, and Filipino …

Why are older patients less likely to activate a portal account?

Dec 12, 2018 · Members of racial minority groups (specifically, non-Hispanic blacks and non-Hispanics of other races—including Asian Americans, Native Americans, Native Hawaiians, and Pacific Islanders) had significantly greater odds of not being offered a portal. Among only those who were offered a portal, these groups reported rates of using a portal comparable to the rate …

What percentage of patients use patient portals?

FINDINGS. Nearly 40 percent of individuals nationwide accessed a patient portal in 2020 – this represents a 13 percentage point increase since 2014.Sep 21, 2021

Why do patients not use patient portals?

The researchers found no demographic differences among nonusers who said that a technology hurdle, lack of internet access or no online medical record was the reason why they did not make use of a patient portal.May 14, 2019

Who uses patient portals?

Hospitals and other health care organizations can facilitate patient access to their EMR information through patient portals. Patient portals can provide secure, online access to personal health information [1] such as medication lists, laboratory results, immunizations, allergies, and discharge information [2].

What are the disadvantages of patient portals?

Even though they should improve communication, there are also disadvantages to patient portals....Table of ContentsGetting Patients to Opt-In.Security Concerns.User Confusion.Alienation and Health Disparities.Extra Work for the Provider.Conclusion.Nov 11, 2021

What are the pros and cons of patient portals?

What are the Top Pros and Cons of Adopting Patient Portals?Pro: Better communication with chronically ill patients.Con: Healthcare data security concerns.Pro: More complete and accurate patient information.Con: Difficult patient buy-in.Pro: Increased patient ownership of their own care.Feb 17, 2016

Do patients like patient portals?

Eight studies reported that patients or their caregivers want more portal education, training, or support. Two studies found that their participants want human connection as they learn about the portal and how to use it, as well as when they encounter issues.Jan 25, 2021

Are patient portals effective?

Patient portal interventions were overall effective in improving a few psychological outcomes, medication adherence, and preventive service use. There was insufficient evidence to support the use of patient portals to improve clinical outcomes.

What is the purpose of patient portal?

A patient portal is a secure online website that gives patients convenient, 24-hour access to personal health information from anywhere with an Internet connection. Using a secure username and password, patients can view health information such as: Recent doctor visits.Sep 29, 2017

How safe are patient portals?

Patient portals have privacy and security safeguards in place to protect your health information. To make sure that your private health information is safe from unauthorized access, patient portals are hosted on a secure connection and accessed via an encrypted, password-protected logon.

Can you think of any potential disadvantages of patients using the patient portal system within the EHR justify your answer?

One con to keep in mind with patient portals is that some patients may not have much experience with computers, preventing them from getting the most out of it. Another drawback is the potential for data breaches, so you'll need to work with a vendor that provides robust, secure EHR software.May 23, 2017

What are the disadvantages of accessing your health care online?

Using an online symptom checker or relying on health websites to find out the root of your problem can lead to inaccurate self-diagnosis, which can result in increased anxiety, stress and fear. Heightened anxiety can exacerbate your symptoms and lead to other symptoms, which can leave you feeling worse.Jun 24, 2019

Can patient portals be hacked?

Health outcomes improve. Unfortunately, what makes your patient portal valuable for patients is exactly what makes it attractive to cybercriminals. It's a one-stop shop for entire health records, and identity thieves can make a fast buck from stealing this data and selling it on.

How does mobile technology help healthcare?

Mobile devices are playing a large role in healthcare, from providing on-demand health information to helping patients and providers monitor and manage chronic conditions. However, researchers and healthcare organizations need to ensure that our increasing reliance on mobile technology does not exacerbate disparities in care and access among vulnerable populations. 27 In addition to reconfirming racial/ethnic differences in online patient portal use, we found black and Hispanic portal users to be more likely to use mobile devices to access the patient portal. Mobile devices present an opportunity for healthcare organizations to increase their patient engagement among black and Hispanic enrollees. The accessibility and functionality of patient portals through mobile applications and mobile browsers may help reduce differences in patient portal use. Author Affiliations: RTI International (EC), Waltham, MA; Medical Directorate, University Hospitals of Geneva (KB), Geneva, Switzerland; UCSF Division of General Internal Medicine and Center for Vulnerable Populations at Zuckerberg San Francisco General Hospital (CRL), San Francisco, CA; Kaiser Permanente Washington Health Research Institute (LJ, JDR), Seattle, WA.

What percentage of group health enrollees are white?

Among 318,700 Group Health enrollees, 68% were white; 4%, black; 8%, Asian; and 5%, Hispanic ( Table 1 ). Enrollees varied significantly across demographic characteristics. Twenty-six percent of white enrollees were 65 years or older compared with 11% to 14% of racial/ethnic minority enrollees. Asians and Hispanics had significantly higher proportions of enrollees with a primary language other than English (17% and 7%, respectively). Blacks had the lowest proportion living in high educational attainment areas (89%) and the highest proportion in the lowest median household income areas (43%). Mean months of enrollment during the study period did not vary by race/ethnicity (data not shown).