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What is Lancaster General Health?

Lancaster General Health is the recipient of the 2018 Foster G. McGaw Prize for Excellence in Community Service, which recognizes our leadership in responding to our community's health priorities and addressing access to care.

Is Lancaster General Hospital a good hospital?

Lancaster General Hospital consistently ranks among the top hospitals in the nation by U.S News & World Report, and is one of just 50 hospitals nationwide named on Healthgrades' "America's Best Hospitals" list.

How to access Lancaster General Health?

When an in-person appointment for routine care isn’t possible, you can access your Lancaster General Health provider through a telephone or video visit.

What is MyChart app?

The MyChart app allows you to access your health information, schedule an appointment, conduct a video visit and more from your MyLGHealth account. Simply download the MyChart app from the Apple or Google Play Stores. View instructions for how to download the app.

How to find out about insurance coverage?

For information about insurance coverage or any out-of-pocket costs, please check with your employer, review your benefit plan information or contact your insurance company.

See a Penn Medicine Provider Anytime

Have a minor illness or injury? Stay home and use Penn Medicine OnDemand for an urgent care video visit with one of our providers.

Let Our Providers Come to You

You can interact with a Penn Medicine provider just like you would during an office visit – using an App on your smart phone or tablet.

How it Works

Log in to your MyLGHealth account in the MyChart app 10 minutes before your scheduled appointment time.

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During the COVID-19 pandemic, the expanded use of telemedicine services is helping us keep lines of communication open between our patients and providers, while also limiting the spread of disease.

Primary Care In-Person Visits

Schedule an in-person appointment with a Family Medicine or Internal Medicine practice.

Primary Care Video Visits

Visit with a Family Medicine or Internal Medicine clinician using a video-enabled device like an iPhone, iPad, Android mobile phone or tablet.

Lab Tests & Mammograms

Lab testing is for Blood Test or Urinalysis only. An order from your provider is required.

COVID-19 Testing

An order is required from your provider for any COVID-19 test. For more information about testing or how to get an order, please review our COVID-19 testing information .

Urgent Care

In-person and video visits are available for your urgent care needs. Video visits are conducted using the MyChart app and your MyLGHealth account.

What is the phone number for Lancaster General Health?

General information about Lancaster General Health: Call 888-544-4636 or submit a question. 24-hour switchboard: Call 717-544-5511. Share feedback about your care or get access to a patient representative: Call our toll-free Care to Share telephone line at 855-657-4273.

How to contact MyLGHealth?

MyLGHealth patient portal: For technical support, call 717-544-2860. Technical support for this website: Use this form to ask questions or provide feedback on this website. Compliance hotline: Call 215-P-Comply ( 215-726-6759) or use this form to ask a compliance question.