jber patient portal

by Florian Funk 3 min read

JBER Home

21 hours ago Monday through Friday, 6:30 a.m. to 4:30 p.m., except on federal holidays. Don't forget to keep your family's information up-to-date in DEERS. 5955 Zeamer Avenue. Joint Base Elmendorf-Richardson, Alaska 99506. USA. >> Go To The Portal


Who can get prescription services?

What information is needed for a paper prescription?

About this website

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Book Appointments | TRICARE

Call the Nurse Advice Line at 1-800-TRICARE (Option 1) and speak to a registered nurse day or night. Ask questions, get healthcare advice, or find out if you should get care.

Secure Patient Portal | TRICARE

Secure Patient Portal The Secure Patient Portal is a secure system designed to help you manage your individual or family health care online. Using these online systems, you can:

MHS GENESIS Patient Portal

MHS GENESIS Patient Portal. The MHS GENESIS Patient Portal is a secure website for 24/7 access to your health . information, including managing appointments

Who can get prescription services?

Prescription services are available to all beneficiaries, including Medicare patients, with a valid Department of Defense identification card.

What information is needed for a paper prescription?

All paper prescriptions should have the patient name, date of birth, sponsor’s last four of social security number, address, phone number, and phone service provider placed on the paper prescription. Please visit the TRICARE Pharmacy Program website to learn more about TRICARE's prescription drug coverage.

How many beds does the Joint Venture Hospital have?

is a 65-bed military, 8 operating room military treatment facility providing primary and subspecialty, outpatient and inpatient care to 159,000 Department of Defense and Veterans Affairs beneficiaries. This Joint Venture hospital is a primary referral center for Alaska.

Is one measure an indication of a facility's quality?

One measure is not an indication of a facility's quality. Sometimes a smaller population can make a measure move pretty drastically from quarter to quarter, so don't be alarmed if you see a dip or a spike.

What are the chief benefits of MHS GENESIS?

MHS GENESIS is the first Department of Defense-wide electronic health record to be used by all military treatment facilities. By the time that MHS GENESIS is fully implemented throughout all of the DoD, patients will be able to receive care from any military treatment facility knowing that their health records will follow them.

How is MHS GENESIS different from CAL MED's current electronic health record systems?

Like all Army military treatment facilities, CAL MED currently uses several electronic health record systems for inpatient records, outpatient records, emergency room records, and other areas of care. While care teams can view patients' records in the different systems, this requires extra time to navigate all of the records.

What will I notice about what's new with MHS GENESIS?

The primary difference that patients will notice is the Patient Portal. While receiving care at MTFs which use MHS GENESIS, patients will no longer use RelayHealth and Tricare Online except for limited functions, such as requesting new providers.

When will I be able to start using the MHS GENESIS Patient Portal?

While patients may be able to log on to the Patient Portal and explore it during the weeks leading up to the transition to MHS GENESIS, the Patient Portal will not be active until September 7, 2019.

When patients move, will their new military treatment facilities be using MHS GENESIS?

The Department of Defense has a multi-year plan for all military treatment facilities to transition to MHS GENESIS. CAL MED is in the second wave of military treatment facility to transition to MHS GENESIS.

What is the MHS Genesis Patient Portal?

The MHS GENESIS Patient Portal is a secure website for 24/7 access to your health information, including managing appointments and exchanging messages with your care team. Along with the new electronic health record, the MHS GENESIS Patient Portal launched at initial fielding sites throughout the Pacific Northwest, and will continue deploying to Wave 1 sites.

When will the Coast Guard deploy MHS Genesis?

U.S. Coast Guard prepares to deploy new electronic health record, MHS GENESIS, at 14 clinics and 17 sickbays in the Pacific Area by the end of August 2021. Recommended Content:

Who can get prescription services?

Prescription services are available to all beneficiaries, including Medicare patients, with a valid Department of Defense identification card.

What information is needed for a paper prescription?

All paper prescriptions should have the patient name, date of birth, sponsor’s last four of social security number, address, phone number, and phone service provider placed on the paper prescription. Please visit the TRICARE Pharmacy Program website to learn more about TRICARE's prescription drug coverage.

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