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To get to your patient portal, you’ll need to contact your medical provider’s office for the web address. They can also provide you with instructions on how to register and log in if you need them. We apologize for any confusion or frustration this misunderstanding may have caused you. How can I reset my password, security question, or access code?
You will need to contact your medical provider’s office for any technical issues. But before you do, please check that you’re attempting to access your patient portal from a desktop computer using a Chrome, Microsoft Edge, Mozilla Firefox, or Safari browser. This may solve the problem. If not, your medical provider can supply additional assistance.
If you are an authorized caregiver that needs help accessing a family member’s account, you will need to contact that family member’s medical provider for support.
With Patient Portal, you can connect with your doctor through a convenient, safe and secure environment.
User name. Password. Forgot Password? Portal Admin Login
User name. Password. Forgot Password? Portal Admin Login
We would like to show you a description here but the site won’t allow us.
We would like to show you a description here but the site won’t allow us.
The Secure Patient Portal is a secure system designed to help you manage your individual or family health care online. Using these online systems, you can:
The TOL Patient Portal (also referred to as "TRICARE Online" or "TOL") is the current secure patient portal that gives registered users access to online health care information and services at military hospitals and clinics.
MHS GENESIS is the new secure patient portal for TRICARE. It will eventually deploy to all military medical and dental facilities worldwide and replace the TOL Patient Portal.
You will need to contact your medical provider’s office for any technical issues. But before you do, please check that you’re attempting to access your patient portal from a desktop computer using a Chrome, Microsoft Edge, Mozilla Firefox, or Safari browser. This may solve the problem. If not, your medical provider can supply additional assistance.
As soon as your record is created, you’ll be able to see your health data in MHS GENESIS.
Yes. Using the portal locator doesn’t affect your ability to use other URLs to log in to your patient portal.
If you’re having issues logging into your patient portal, please contact your medical provider’s office for support.
If you are an authorized caregiver that needs help accessing a family member’s account, you will need to contact that family member’s medical provider for support.
Yes. Using the portal locator doesn’t affect your ability to use other URLs to log in to your patient portal.