i need help with patient portal health quest

by Tod VonRueden 7 min read

Support - Healthquest

5 hours ago Biometric screening results provide powerful insights into your health risks that you may not currently recognize. Complete your biometric screening to know your numbers and connect to quality care to help manage health risks and prevent chronic disease. Need Help Accessing … >> Go To The Portal


Why do we use patient portal?

You also may be able to view:

  • Test results
  • Visit summaries
  • Your medical history including allergies, immunizations, and medicines
  • Patient-education articles

What are the benefits of patient portal?

With a patient portal, you can:

  • Make appointments (non-urgent)
  • Request referrals
  • Refill prescriptions
  • Check benefits
  • Update insurance or contact information
  • Make payments to your provider's office
  • Complete forms
  • Ask questions through secure e-mail

Why you should use the nextmd patient portal?

Why should I use the Patient Portal? Using the Patient Portal is a convenient and safe way to communicate with your healthcare provider. You can book appointments online, request medication refills, and look up information in our health database.

How to access the MyHealth patient portal?

The myHealth patient portal is an important tool in managing your care or a loved one’s care. The portal gives you 24/7 access to pertinent information regarding your care versus waiting and calling the clinic or medical records. You can now access the myHealth patient portal using your smartphone or other mobile device (search for “MHealth ...

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How do I activate Followmyhealth?

Step 1: Go to https://www.followmyhealth.com (link will open in a new tab or window). Step 2: Click the “I need to sign up” button (circled in red in the image below). Step 3: Fill in the appropriate information seen in the next image below. Then select “Confirm and Continue” at the bottom of the page.

What is the app for patient portal?

The patient portal is also available through a mobile app called PortalConnect. This increases convenience for patients as they can have secure access to all this important information from wherever they are.

How do I send a message on patient portal?

0:050:49Patient Portal – How to Send a Direct Message to Your Provider?YouTubeStart of suggested clipEnd of suggested clipOnce you go ahead and select a subject go ahead and type in your messages. And go ahead and hit sendMoreOnce you go ahead and select a subject go ahead and type in your messages. And go ahead and hit send message that will send the message to the necessary recipient.

Can patient portals be hacked?

Unfortunately, what makes your patient portal valuable for patients is exactly what makes it attractive to cybercriminals. It's a one-stop shop for entire health records, and identity thieves can make a fast buck from stealing this data and selling it on.

Are patient portals easy to use?

Portals provide physicians with a fast and easy way to communicate with chronically ill patients. They are a place to get complete and more accurate patient information. Portals empower patients to take ownership of their own healthcare, so they remain aware of the entire care process.

Why do some patients fail to participate in the use of the patient portal?

The reason why most patients do not want to use their patient portal is because they see no value in it, they are just not interested. The portals do not properly incentivize the patient either intellectually (providing enough data to prove useful) or financially.

How do you reply to a message in Patient Portal?

Read and Reply to a Patient Portal Message Double-click on a portal message on the Messaging queue to open it. Inside the portal message protocol, you can read the full text of the portal message, review any attachments, and type a response and send it to the family member.

How do I send a portal message in Cerner?

Clicking on the message subject, date, or sender will display the new message. Once a message is opened, you have the option to Reply or Forward the message by clicking on the appropriate links. The Cerner Patient Portal will send you a message in your personal email to let you know that a new message has arrived.

How do you send documents to Patient Portal Athena?

To send a secure message, create a new patient case and select 'Patient Portal' as the Source/Recipient. Enter your message in the 'Case Description' field and click 'Save' to send. A secure message was sent to a patient not seen during the reporting period.

How safe are patient portals?

Patient portals have privacy and security safeguards in place to protect your health information. To make sure that your private health information is safe from unauthorized access, patient portals are hosted on a secure connection and accessed via an encrypted, password-protected logon.

Is patient portal legitimate?

A patient portal is a secure online website that gives patients convenient, 24-hour access to personal health information from anywhere with an Internet connection. Using a secure username and password, patients can view health information such as: Recent doctor visits.

What is virtual appointment?

Virtual Appointments. Virtual Appointments will allow you to visit with your patients virtually and remotely, ensuring continuity of care. Video and audio from Healthquest's Virtual Appointments are not recorded in any form. Once a video ends, the video and audio end, too.

Does Healthquest keep a video?

Healthquest does not- and will not – keep a copy or recording of that video. Virtual Appointments also include an in-video text chat, allowing physicians and patients to send written messages within Virtual Appointments. And every chat is saved, so you or your patients can refer back to the chat, if needed.

Need Help Accessing Your Portal?

If you need technical support to access your patient portals, contact (877) 621-8014 or complete this form.

New! Expanded Access to Your Medical Information

The 21st Century Cures Act is a recent federal mandate that expands access to medical information. Pursuant to the Cures Act, Nuvance Health will release most test results (excluding genetics) and provider notes through the patient portal as soon as they are available.

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