hss login patient

How do I talk to my doctor about my HSS issues?

Feel free to either discuss them at your next visit, send a non-urgent MyHSS message or reach out to your doctor's office directly by phone. HSS has resumed full operations at all locations.

How do I recover access to my HSS account?

From the login page, click "Forgot MyHSS Username?" or "Forgot Password?" to access this account. Oops! Something is not right here... There is an existing account for this person. Please contact us directly to restore access to your account.

How do I make an appointment at HSS?

Schedule appointments with specialists you have seen before or new specialists, in person or virtually Get directions to doctors’ offices, parking, and other local amenities at the main HSS location in Manhattan (coming soon!)

What's the difference between the myhss patient portal and the new app?

The new MyHSS app will have the same helpful features as the MyHSS patient portal but will be easier to use and offer additional features as well. What do I have to do if I already use the MyHSS patient portal?

What is HSS app?

HSS is always seeking ways to improve our patients’ experience. With the new MyHSS app, you can manage your care and access important information and resources at HSS, all in one place . MyHSS is designed to give you quicker, easier access to the information you need.

Where can I download MyHSS?

You will need to download the new MyHSS app through the Apple App Store or Google Play. You will still be able to use the current MyHSS patient portal through the MyChart app, but after a period of time, you will need to download the new MyHSS app to access the MyHSS patient portal.

Is MyHSS free?

Get MyHSS. It's here! It is FREE and available for both iOS and Android devices. For help downloading or using MyHSS, call the MyHSS Help Desk at 844.269.4509. For detailed instructions on using the MyHSS app, download our MyHSS User Guide.

Is MyHSS mobile?

Yes, there are both mobile app and web versions of MyHSS. There are some differences between the web and mobile experiences, but for the most part they offer the same functions and tools. You can use whichever version is easiest and most convenient for you.

Can I use my HSS in my office?

While most HSS physicians are using MyHSS in their offices, some may not. If this is the case with your physician, you may still sign up for MyHSS, but limited information will be available to you. For example, you will not be able to message or request an appointment with your physician's office through MyHSS.

Book your appointment today

Schedule online with convenient in-person, virtual or same-day options. Learn more about HSS Virtual Care.

Our patients say it best

We receive consistently high ratings from our patients for the quality of our doctors and our hospital. More than 3,000 have shared their experience in their own words.

Complete your required screening using Health Pass by CLEAR

Health Pass by CLEAR is the quickest and simplest way to complete your required health screening survey and to upload your vaccination information. Please be sure to download the CLEAR app and complete your required health screening before you arrive at HSS. You can enroll once and use Health Pass at every visit.

Health Pass by CLEAR is secure and safe

With CLEAR, you are always in control of your information. HSS only receives confirmation that a patient or visitor satisfied the requirements for access with the equivalent of a red or green result — and never has access to an individual’s private health data through CLEAR.

Use CLEAR at other venues

You can also use the proof of vaccination anywhere the vaccine pass is accepted, including at event venues, airports and as proof of vaccination at bars and restaurants in New York City.

What is HSS virtual care?

for orthopedics, from the comfort and privacy of home. HSS Virtual Care allows you to see an HSS surgeon, physician or other clinician from anywhere* using your smartphone, tablet or computer.

What is the phone number for virtual rehabilitation?

Learn more about virtual rehabilitation and performance or call 800.493.0039.